[Barry]

Sure, we don’t want to cause unnecessary disruption and if you don’t have a development site I can understand that being problematic.

To request a refund, please simply email us at pro (at) tri (dot) be and include a link to this thread so the team sees the context of the request.

Thanks – and sorry to lose you.

[Barry]

This reply is private.

[Barry]

Hi George, unfortunately we can’t offer a timeframe up for this one just yet. We do realize it’s a feature a number of community members have requested but our focus on 3.0 production means we haven’t had an opportunity to fully consider it.

[Barry]

Great! If there’s anything else please feel free to create new forum threads as needed. Have a good day, too 🙂

[Barry]

Glad you’re sorted – it does indeed need to go in the actual theme folder rather than the themes folder. So, just in case anyone else hits the same hurdle, this would be wrong:

wp-content/themes/tribe-events/wootickets/tickets.php

Whereas this would be correct, assuming for the sake of example your theme was called “Amazing Theme”:

wp-content/themes/amazing-theme/tribe-events/wootickets/tickets.php

I hope that clarifies – and thanks again to everyone for your support and patience while we work through this bug.

[Barry]

Well, the only thing I’d really comment on is the form of that URL (which looks similar to the format previously used in 2.0.x).

If month view is your default view then …/events/2013-09/ should work as the format to force a different month (assuming you are using pretty permalinks which you do seem to be using).

If you do need to pass the date in the URL query then with 3.x you should use something like tribe-bar-date=2013-09 (rather than eventDate.

Does that help at all?

[Barry]

Hi Marcin,

Can you pick one of those issues – perhaps the first – for us to progress in this thread, and then create separate forum threads for each of the following issues?

Thanks!

[Barry]

OK. Would it be possible to have access details so I can make a test submission and see what’s happening admin-side? Ideally I’d prefer to do this within a duplicate testing/dev site as I would also like to disable other plugins and possibly your theme as part of the process.

If that’s ok, please reply privately with login credentials – please also confirm that:

* You have made a complete backup and know how to restore it
* You don’t object to settings being changed, plugins or themes deactivated etc

[Barry]

OK, well to create an additional field to contain a roster you might use Event Calendar PRO’s additional fields feature (if you have that plugin).

Whether you do use Events Calendar PRO for this or build your own solution the process of taking this and injecting it into the email is really a matter of custom development work – so we can try and push you in the right direction but we can’t build it for you.

I’m not absolutely clear at this point if you still need help adding the ticket (product) description to the emailed tickets, or pulling in a custom field, or both of those.

[Barry]

Ah hah, ok well that’s an important dependency. We’ll try to make that clearer in the messaging as obviously what you saw (“Activate WooCommerce…”) was a bit misleading.

Regarding your new problem that’s a known issue and we’re sorry for the inconvenience. I did post a sticky linking to a workaround which should resolve this until our next maintenance release arrives.

[Barry]

OK, well for WP URLs normally if the trailing slash is missing it will automatically be appended (actually, it will redirect to the “correct” URL, but it amounts to the same thing).

So I guess what you could do is add a new function definition to your functions.php file like this and then override the widgets/mini-calendar/single-event.php template (please see our Themer’s Guide if you are unsure how) and change any references to tribe_get_event_link() to tribe_get_unslashed_event_link().

Does that help?

[Barry]

Hi freshtribe,

One thing I noticed on visiting your site is that the community submission form is at …/events/submit-events/ instead of …/events/community/add as normal. Is there a reason for that?

Is this a custom submission form rather than that provided by Community Events?

[Barry]

Hi again Ben – just to update you we are looking at making things a bit smarter here as you suggested. I can’t offer up a timeline and it isn’t likely to be included in the very next maintenance release, for instance, but we’ve certainly got this on the radar and under active consideration.

[Barry]

I see – well that’s a problem where as in your case you have disabled day view. We’re reviewing this to prevent the same problem in the future (as month view will still link to day view regardless) but we could definitely work around it I think with a simple customization.

Are you comfortable with template overrides (see here)? If so can you override month/single-day.php and change:

<a href="<?php echo tribe_get_day_link($day['date']) ?>"><?php echo $day['daynum'] ?></a>

To:

<?php echo $day['daynum'] ?>

Does that help with this?

[Barry]

Ben: I took a quick look at your site and I’m not seeing the 404 issue on month views – can you confirm if that is now resolved?

[Author]

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