Wootickets Not Showing Up to activate

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  • #57799
    justxtreme
    Participant

    I installed wootickets and it looks like it’s installed but i don’t see where i can activate it, I am getting a message at the top “To begin using WooTickets, please install the latest version of WooCommerce.” but i have the latest version installed. I’m not sure what i should do at this point?

    #57849
    Barry
    Member

    Is WooCommerce activated as well as being installed? If they are both present and activated everything ought to be good to go – but please let me know if that’s not what you are experiencing and if you are unable to create and view tickets.

    #57882
    justxtreme
    Participant

    yes they are both activated, but i don’t see anything about creating or viewing tickets. i still get To begin using WooTickets, please install the latest version of WooCommerce.

    #57958
    Barry
    Member

    How strange, and – just to cover all the bases – you’ve also got an up-to-date copy of The Events Calendar installed and activated (I’m guessing you do, since if not you ought to see a different message, but I just want to be sure)?

    #58001
    justxtreme
    Participant

    Actually i did not have Events Calendar installed, i didn’t see that in the requirements. I set up an event and a ticket but now i have a new problem, i’m receiving a wootickets error.
    http://www.sonshineopry.com/?tribe_events=sonshine-opry

    #58025
    Barry
    Member

    Ah hah, ok well that’s an important dependency. We’ll try to make that clearer in the messaging as obviously what you saw (“Activate WooCommerce…”) was a bit misleading.

    Regarding your new problem that’s a known issue and we’re sorry for the inconvenience. I did post a sticky linking to a workaround which should resolve this until our next maintenance release arrives.

Viewing 6 posts - 1 through 6 (of 6 total)
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