[Barry]

This reply is private.

[Barry]

Thanks! If you hover over the red ! icons (in the history tab) you should see a tooltip with extra information: what do those tooltips say?

[Barry]

Excellent!

[Barry]

This reply is private.

[Barry]

Hi Christoph,

Your debug report and screenshot seem not to have attached.

What sort of import frequency did you set for those import jobs (ie, was it half-hourly, weekly, something else)? If you visit the Events → Import → History tab, does it look like they ran recently and failed, or have they simply failed to run?

For example, do you see something like:

⚠ Failed

Rockin’ and rollin’ via Facebook

Hourly

15 mins ago

0 new

Or is it more like this, where ‘1 day ago’ is when you first manually ran the import, and there are no more recent entries for the same source?

⏲ Pending

Rockin’ and rollin’ via Facebook

Hourly

1 day ago

4 new

Thanks!

[Barry]

Excellent – glad to hear that worked 🙂

[Barry]

Sorry to hear you’ve hit up against difficulties, Mark.

Oddly, with the latest versions of The Events Calendar, Events Calendar PRO and WP Migrate DB in place I can’t replicate the same issue.

Do you happen to have WP_DEBUG enabled on your dev site? If you do, it’s possible that errors, warnings or even notices are entering the ajax response and scuppering it.

[Barry]

Sorry to hear that, Robert.

Can you see the events when you visit the main list of events in the admin environment? If so, are they actually published or is it possible they are “drafts”? Depending on your import settings, they may have been set to that status and so won’t be visible yet.

Checking that out would be a great first step – thanks!

[Barry]

Definitely, though it would take a small customization to do this.

function ce_remove_description_requirement( $required_fields ) {
	if ( ! is_array( $required_fields ) ) {
		return $required_fields;
	}

	$index = array_search( 'post_content', $required_fields );

	if ( false !== $index ) {
		unset( $required_fields[ $index ] );
	}

	return $required_fields;
}

add_filter( 'tribe_events_community_required_fields', 'ce_remove_description_requirement' );

If you add the above either to a custom plugin or to your theme’s functions.php file, it should get you on track here.

Let me know if that helps 🙂

[Barry]

Sorry you’ve had a rough time getting started with this, Neil.

You can actually use either of the screens you noted but I’d recommend you use the Events → Import → Eventbrite admin screen.

Given that, i’ve tried to import all the events from an organiser and haven’t been successful, yet i can import single events, is that as designed or should i be able to import ALL events from the organiser?

At this time, Eventbrite Tickets only supports importing individual events: you cannot automatically import all events from a specific organizer.

but is the event still linked as such? Will any changes from the original event be pushed to my version?

Yes: the event should still be linked (though, if you ever need to, you can set the Leave this event associated with eventbrite.com? option to No and break the link).

Changes made to the source event on eventbrite.com however are not automatically pushed to your local WordPress copy of the event.

I hope that answers your questions and let me know if I can help with anything else 🙂

[Barry]

Hi Georg,

Sorry to hear it isn’t working.

All of our translations are provided by the community and the German translation is typically 100% complete for both plugins: there was a glitch in the release before our most recent one, though, where some broken language files were included.

With that in mind, can you ensure you’ve updated to our very most recent builds (The Events Calendar 4.5.7 and Events Calendar PRO 4.4.13) and see if that resolves any of the problems?

Beyond that, to submit fixes or add translations that are currently missing, you can use the following links:

• Translate Events Calendar PRO
• Translate The Events Calendar

A great overview of translations in the context of our plugins can be found in the following knowledgebase article:

theeventscalendar.com/knowledgebase/translating-the-events-calendar

Let me know if you need further help or guidance 🙂

[Barry]

Glad it’s fixed!

[Barry]

Fantastic 🙂

[Barry]

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[Barry]

Excellent — and we’ll make a note to revise that page or the video within it, on reviewing it certainly is a view versions behind.

[Author]

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