Initial Import Results In Nothing

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  • #1309833
    Neil Duckett
    Participant

    I’ve installed and confirmed the license is connected etc … and run through Events > Import > Eventbrite.

    I’ve added the url for the eventbrite organiser, hit the import button then it gives me this screen.

    There i was thinking something would just work first time without having constant grief … but no, that’s too good to be tru.e.

    #1309853
    Neil Duckett
    Participant

    Not fully configured by me, but still yet to see a successful import.

    #1309894
    Neil Duckett
    Participant

    OK – I’ve managed to get single events to import. I’m still confused as to the correct place to do that?

    Is it;

    Events > Import > Eventbrite
    Events > Legacy Import > Eventbrite

    I’m thinking the first, but need to check.

    Given that, i’ve tried to import all the events from an organiser and haven’t been successful, yet i can import single events, is that as designed or should i be able to import ALL events from the organiser?

    I’ve done some tweaking with adding categories and making events sticky, it’s updated the event but said i have no authority to update the original, which is fine, but is the event still linked as such? Will any changes from the original event be pushed to my version?

    Am i right in saying it’s essentially a one of import for individual events ?

    Thanks.

    #1312690
    Barry
    Member

    Sorry you’ve had a rough time getting started with this, Neil.

    You can actually use either of the screens you noted but I’d recommend you use the Events → Import → Eventbrite admin screen.

    Given that, i’ve tried to import all the events from an organiser and haven’t been successful, yet i can import single events, is that as designed or should i be able to import ALL events from the organiser?

    At this time, Eventbrite Tickets only supports importing individual events: you cannot automatically import all events from a specific organizer.

    but is the event still linked as such? Will any changes from the original event be pushed to my version?

    Yes: the event should still be linked (though, if you ever need to, you can set the Leave this event associated with eventbrite.com? option to No and break the link).

    Changes made to the source event on eventbrite.com however are not automatically pushed to your local WordPress copy of the event.

    I hope that answers your questions and let me know if I can help with anything else 🙂

    #1315215
    Neil Duckett
    Participant

    Thanks Barry, all clear.

    #1315455
    Barry
    Member

    Great – I’ll mark this as resolved in that case, but I’ll leave it open for the next few days in case there are any follow-up questions.

    #1325816
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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