Barry

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Viewing 15 posts - 9,916 through 9,930 (of 17,936 total)
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  • in reply to: Number of tickets remaining #117491
    Barry
    Member

    Hi!

    There is an existing library of helper functions with some examples found here which, though not officially supported by Modern Tribe, you may be able to leverage and use “as is” or you can adopt the same methodology and use it as the basis of your own solution.

    Above and beyond that I’d definitely recommend familiarizing yourself with the following resources (the Themer’s Guide and tutorials being the most important) to get a sense of how to work with and customize our plugins, plus various best practices:

    I hope that helps 🙂

    in reply to: Grouping tickets #117483
    Barry
    Member

    Hi, that’s a great question.

    The answer is that – at this time – this is not something WooCommerce Tickets facilitates out of the box. An ability to pool inventory in this way is definitely something we realize a number of users would like and adding your own voice in support of this over on our feature request page at UserVoice is a great way to go here.

    In the short term, I’m afraid, it’s something you’d need to implement by means of a customization (if this is an essential requirement of your project).

    Barry
    Member

    Excellent!

    Barry
    Member

    Hi, great questions.

    1. I see no way to edit the meta walker objects

    We do have a suite of functions to work with the meta walker:

    But what functions call my custom fields? For the life of me I can’t find that documentation anywhere.

    Please see:

    Does that help?

    in reply to: Recurring Events on Widget #117388
    Barry
    Member

    Hi Jessica: can you try navigating to Events → Settings → General admin screen and check the Recurring Events Instances option – does that help with this issue?

    in reply to: List Attendees Names #117382
    Barry
    Member

    Just wanted to drop an update in here as this post has caused some confusion: certainly at this time, you can further customize the attendee list table (just like any other table derived from WP_List_Table – WordPress’s own admin table framework). However, it remains something we are unlikely to be able to assist with and you’d really need a fairly solid grip on WP development generally to do work here.

    Barry
    Member

    Hi, thanks for the questions.

    According to this post: https://theeventscalendar.com/support/forums/topic/list-attendees-names/#post-33053, its not possible at this time

    Actually, that post is inaccurate (and I’ll update it accordingly). The attendee list table does leverage WP_List_Table and you can additionally add further columns etc, if you’re familiar with that angle of WordPress development.

    Adding attendee names to each ticket (solved..but it case others need this). We found an awesome solution that we are enhancing: http://buzzwebmedia.com.au/wootickets-attendee-list/ and we have voted it up: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3738379-collect-all-attendee-information-for-multiple-tick.

    Thank you Mike, we’ll definitely take a look at that. There were some reports by other users suggesting it no longer worked with our most recent releases, but of course it could have again been updated / they could have been hitting other problems. Glad you’ve got a solution that works for you 🙂

    in reply to: Widget mini-calendar links do not work #117351
    Barry
    Member

    To be clear:

    • This does not look like a bug in our plugin
    • It does look like a problem with your theme

    I would recommend contacting the theme author for further assistance. Please feel free to point them to this reply in particular.

    Does that help?

    in reply to: Apache2 process not releasing #117347
    Barry
    Member

    Thanks for sharing.

    It sounds then primarily like a scaling issue. Our plugins inevitably mean different and arguably heavier-weight queries will run than would typically be the case if WordPress were running purely as a blog, for example, with no other plugins running on top of it.

    If a certain tipping point is being reached, would it be possible to explore increasing the server resources/number of servers used to deal with requests or implementing caching at different layers (including query and object caching)?

    Ultimately, yes, our plugin will add some extra demands. The practical reality though is if server resources can’t match the demands of the application when under load then either efficiencies need to be made in order to better utilize available resources, or additional server resources must be added, or a combination of those things – I’m not sure in this case that there is really any more to it than that.

    Does that help at all? We’re definitely open to any further feedback you might provide.

     

    in reply to: Attendee limit increasing when tickets are sold #117333
    Barry
    Member

    If you’re still happy to provide a login that could be useful to test this out (you can share credentials via a private reply). Before doing so however please note that:

    • I would probably generate a number of test orders in the process
    • I would need you to provide details of or setup your PayPal sandbox credentials
    • There would be some disruption, as I may deactivate your theme/enable a different theme and additionally deactivate other plugins, again as part of the testing process
    • Please bear that in mind and make a backup (and familiarize yourself with the process for restoring that backup) prior to giving access

    Thanks!

    Barry
    Member

    My biggest concern right now is figuring out how to eliminate certain categories from my main event calendar in Events Pro? I paid to upgrade to Pro but can’t figure this issue out.

    That’s a fairly involved customization, the essence of it though would be modifying the event queries used to build month view and you’d probably be interested in hooking in to this via the parse_query filter … it is however something we cannot help you with here.

    If you would like to see exclusion of categories as a feature then definitely do post a feature request along those lines.

    Thanks!

    in reply to: Widget mini-calendar links do not work #117327
    Barry
    Member

    I’m sorry – can you clarify your question?

    in reply to: Active filters title not reflected on events #117325
    Barry
    Member

    I’m sorry to hear that. It’s difficult to help without a little more information though, can you confirm where you added the snippet and perhaps share the entire file via Pastebin/Gist?

    in reply to: Embedding Ticket Box From Event #117322
    Barry
    Member

    That’s definitely an approach you could explore: we don’t provide any specific shortcodes to do this sort of thing, but if you check out the WooCommerce documentation you might find they have some suitable shortcodes you can use (as tickets are, ultimately, regular WooCommerce products).

    Does that help?

    in reply to: JS errors from TEC on an individual event template #117320
    Barry
    Member

    This reply is private.

Viewing 15 posts - 9,916 through 9,930 (of 17,936 total)