[Barry]

Thanks again for your patience.

In the short term I’ve added a temporary fix: if you view your list of plugins you will see one entitled Temporary Tribe/Events Countdown Widget Fix and it is currently active – all this plugin does is “kill” the Events Countdown widget and that should allow you to administer your widgets with the obvious exception of the Events Countdown widget itself.

For anyone else coming across this, you can implement the same fix by adding the following line of code to your theme’s functions.php file:

remove_action( 'widgets_init', 'tribe_countdown_register_widget' );

I don’t think this is strictly speaking a problem with the Events Countdown widget: the problem is rather that it is trying to load a list of all events on the system and in your case you in excess of 26,000 events – this is “crashing” the system. It looks like many of those events shouldn’t be there as there are huge numbers of recurring events taking place on the same day, so something has clearly gone wrong there – and of course you noted something along these lines previously:

<p style=”text-align: left;”>There were around 3,000 events, but that turned into 170,000 or so when imported. I also started getting a lot of bugs from the debug menu when imported, with pages not loading correctly.</p>

With that in mind:

• Once this is resolved and the duplicates are removed you can deactivate and ultimately delete the temporary fix from your list of plugins (similarly, for anyone else, you can remove the extra line of code from your theme’s functions.php file if you have added it)
• The real problem is the huge number of duplicates and cleaning that up is likely to be the key to a solution here

In your case (els76uk), how many ‘real’ events are there? Would you be able to clean things up fairly quickly by trashing those duplicates? Remember also we do now have this snippet available so if you can revert to an earlier backup from before the duplicates were generated then apply that snippet, you should be able to import data without this happening.

@ranchhousedesigns: this sounds like it may be effectively the same problem in your case. Can you test out the fix and/or look at cleaning up any duplicates and see if that resolves this?

Our apologies to all affected for the inconvenience.

[Barry]

OK – looking at your site it appears your copy of Events Calendar PRO is a tad out of date (you are running 3.0.1 whereas the current stable build is 3.5.1). As a general rule our plugins should always be in sync, so for instance if you are running The Events Calendar 3.5 or 3.5.1, as you seem to be doing, you need a corresponding version of Events Calendar PRO (either 3.5 or 3.5.1).

Can you investigate updating?

[Barry]

Thank you: your screenshot looks very similar to something we saw reported separately and I wanted to check out the theme locally but, unfortunately, that doesn’t help me to reproduce this. I know in your last thread you indicated having tried deactivating all other plugins and switching to a default theme – can you confirm the problem still occurs under those conditions?

It looks as if execution is stopping as soon as the countdown widget starts to be rendered, but before it completes. That doesn’t necessarily mean the problem is with the Countdown Widget but it’s a good place to start. With that in mind, can you try adding the following line of code to your theme’s functions.php file and see what if any difference it makes?

remove_action( 'widgets_init', 'tribe_countdown_register_widget' );

Let me know how you get on!

[Barry]

OK: can you link me to Series Engine (I may be missing it but am not seeing it in the wordpress.org plugin directory) – and if it is not freely available can you additionally reply with a link where we can download it, perhaps by posting a private reply with a download link?

[Barry]

It looks like you marked my last reply as the answer so I’ll go ahead and close the thread – of course if we can help with anything else please don’t hesitate to create new threads as needed 🙂

Thanks!

[Barry]

Interesting. I’m going to guess that is a reference to the global $page variable which WordPress uses to track which page of results is being viewed. Yet, certainly with a default theme, I see that is still correctly set in this sort of context.

Have you reached out to the theme developer here?

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Barry]

Hi: there’s no means to adjust this built in to our settings, I’m afraid. Can I ask why you wish to adjust this?

[Barry]

Hi Ray,

We’d love to help if we can 🙂

Ideally we’d stick to one issue per thread – so let’s deal with the additional fields issue here and if you could create a new thread for the problem when saving new events that would be awesome.

I’ve enabled my additional fields as URLs but can’t save the URLs when entered.

I’m not completely sure what is going wrong – do you mean the URL is basically wiped from that field as soon as you save? If so, can you give an example of the sort of URL you are entering?

It would also be fantastic if you could confirm whether or not this happens with no other plugins activated (except for The Events Calendar/Events Calendar PRO) and only a default, unmodified theme running (such as Twenty Thirteen).

Let us know!

[Author]

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