Upgrade 3.4 to 3.5 fails

[davidjwbailey]

Try doing it automatically via “update plugin” and just get
“Updating Plugin The Events Calendar: Community Events (1/1)
The plugin is at the latest version.”

BUT it still says 3.4 and the plug in is disabled and events cannot be changed and settings will not load

It says:
“There is an update available for The Events Calendar: Community Events but your license key has not been entered. Please go to the Events Calendar Options page to enter your license key.”
BUT I cannot got to that option page – it locks out at a white page

Try to load it manually, but get:
“Destination folder already exists. /home5/xxxxxxxxxx/public_html/wp-content/plugins/the-events-calendar-community-events/
Plugin install failed.”

I don’t want to delete it and re-install it in case I lose events …

[Barry]

I’m not sure why things aren’t working in this instance: but are you comfortable working via FTP, or perhaps via your hosting control panel’s file manager, if there is one?

If so uploading fresh copies of our latest releases and overwriting the existing plugin code could be a way to get around this.

I don’t want to delete it and re-install it in case I lose events …

Deleting the plugin files should not remove any data. However, it is of course a matter of good practice to backup (and know how to restore the backup) before doing work like this.

Does that help at all?

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Author]

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