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Hi – great question!
It’s probably assuming you want upcoming events – but you can pass an additional eventDisplay argument (set it to past) and you should be able to retrieve the past events from there.
Does that help?
Thanks for sharing!
Definitely feel free to post on our UserVoice page if you want to propose a change/new setting to accommodate this. At this time certainly it’s going to have to be something users implement by adding a snippet to their theme’s functions.php file (or a similar approach), but it’s not impossible we’d roll something into a future release of the plugin 🙂
Cheers 🙂
Sure – sometimes that is the best course of action. We wish you luck 🙂
If we can help with anything else along the way please don’t hesitate to create new threads as needed. Thanks again!
marlies: I can completely understand your position – but from our point of view, short of logging in and troubleshooting it live – which would, potentially, cause some disruption in of itself that we would rather avoid, the basic troubleshooting steps already outlined are the best way forward.
To summarize:
- Please ensure The Events Calendar/Events Calendar PRO are up-to-date
- Deactivate all other plugins
- Switch to a default and completely unmodified theme
- Now test and see if the same problem with end times persists
I realize it may not be ideal to do this, but I feel it is also something that usually doesn’t take too long to do, can be done at an appropriately quiet time and often highlights the source of the problem that we otherwise might miss.
The site was an exact copy, only content was added after copying… the plugins are all the same, the site is identical. Only one plugin added later on, WP google analytics. I deactivated that one just now, and the problems persists…
OK, but even if the files are identical the database contents may not be: different settings and options may be the source of this, not all of which may be exposed through the WordPress admin environment. So, again, I would ask you try the above steps.
Let me know how you get on 🙂
Hmm ok – thanks for sharing that. Unfortunately no obvious clues are jumping out.
When you try using pretty permalinks, do other (non-event pages) work? Or do all posts and pages result in 404s? If so, at the very bottom of the Permalinks Settings page do you see further instructions generated by WordPress about setting up an .htaccess file?
I’m sorry you had to go to that extreme – but glad everything is working and I hope that things go more smoothly from here on out.
Hi dutchess,
Can you please email a copy of PRO versions 3.3 and 3.4
You can grab historic versions of the plugins from here (the free, core plugin) and here (premium plugins like PRO).
I upgraded my hosting to a VPS plan and I’m now able to run the PRO plugin without it crashing the site. However, I still have many thousands of duplicate events and the cleanup plugin isn’t working; the “Merge Duplicate Recurring Events” button takes about twenty seconds, then redirects to the site’s 404 page without removing any of the duplicates.
That sounds pretty strange. It can take a fair amount of time for the merge duplicates process to complete – especially with many thousands of events – so I’m surprised it is ending after just 20 seconds and am unsure why it would terminate with a redirection to a 404 page (and haven’t heard reports of that elsewhere, so far).
We’re sorry for all the inconvenience, but could you A) confirm you are doing this with the latest versions of the plugin (ie, you haven’t already downgraded) and B) would it be possible to temporarily deactivate all other plugins/switch to a default and completely unmodified theme before running the tool, to guard against the possibility that something else is conflicting?
@accesswinnipeg: actually (!) … I think I’ve misinterpreted what I was seeing – though it still boils down to an issue with date formats.
If you are going to use forward slashes such as “26/05/2014” you need to be mindful that this will be interpreted as month/day/year which may result in confusion as there is no 26th month. If you prefer dd/mm/yyyy notation, which is what you appear to be using, then you need to use hyphens rather than slashes: dd-mm-yyyy (otherwise the runtime cannot tell apart the two formats and in some cases there will be failures where the month is out of bounds).
I hope that clarifies things and sorry for the initial confusion!
Hi accesswinnipeg,
Unfortunately there appears to be an issue with the importer right now. By themselves the date and time formats you are using are just fine – when combined though they are effectively of a format PHP can’t use (or can’t reliably use … did you happen to note the date of any imported events was set to 1970? That may not have happened for all of them, though).
In the meantime, though it may not seem the most intuitive way to write down dates and times, can you use these formats and see if the situation improves:
- yyyy-mm-dd for dates (ie, 2014-04-28)
- hh:mm:ss for times, using 24hr format (ie 15:30:00)
Let me know if that works (and we’ll certainly log an issue to make some changes here).
Hmm, well upgrading in a single jump probably isn’t ideal: each point release (for example, going from 3.1 to 3.2) can represent significant changes – so while it’s probably safe to skip over some it would be hard to identify which – really the best course of action is to update incrementally, from your original version through to the current version (suppose that was 2.0.11 your next stop should be 3.0).
If you are able to roll things back and try again, this may be the best way to proceed – and you can grab historic versions of our core and premium plugins here and here.
Does that help?
I a currently using TEC 3.5.1 and PRO 3.5.2 which is indicated on the link you sent.
Right – so the plugin linked to from here is basically a tool you can use once to clean up any extra data that was created due to bugs when updating: it doesn’t replace your current copies of The Events Calendar or Events Calendar PRO – rather you would install it, activate, follow the steps in the blog post to make it merge any duplicates and then deactivate it again.
Does that clarify things/help at all?
