Barry

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Viewing 15 posts - 6,781 through 6,795 (of 17,936 total)
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  • in reply to: time changes from 23:55 to 11:55 in wootickets #542627
    Barry
    Member

    Thanks for reporting this – that definitely looks like a valid bug to me.

    We’ll get this logged and will aim to address it as quickly as possible – thanks for your patience in the meantime!

    in reply to: The Events Calendar PRO Network Error (tcp_error) #542596
    Barry
    Member

    Hi Andreas,

    Sorry to hear you’re hitting difficulties.

    Is it possible your server is running out of memory or something of that order? Can you enquire with the host and see if that might be the case – they may be able to help you boost the memory by tweaking a setting or two.

    Beyond that, our standard troubleshooting steps are definitely worth running through:

    • Start by ensuring The Events Calendar and Events Calendar PRO are both up-to-date
    • Deactivate all other plugins
    • Switch to a default, unmodified theme (like a fresh copy of Twenty Thirteen)
    • Does everything work now?

    Assuming for the moment that solves this problem, start reactivating everything else – checking at each stage to see if the problem has returned. This might help to zero in on any possible conflicts that exist.

    Let me know how you get on!

    in reply to: WordPress themes for events calendar pro? #542576
    Barry
    Member

    Hi!

    You can see a list of themes where the theme author has stated they are compatible with The Events Calendar here:

    http://themeforest.net/attributes/compatible_with/events_calendar

    Other theme marketplaces may have similar lists – broadly speaking though we enjoy compatibility with most themes which are built in line with current best practices – often the best idea is to try a few themes or ask the author before you buy (if it’s a commercial theme) to check in with them πŸ™‚

    Certainly if you find a theme you like and do a quick search here on the forum for the theme name you’ll probably find it there are any existing support threads in relation to it.

    Does that help?

    in reply to: increase number of events on map #542549
    Barry
    Member

    Hi!

    That sounds like an interesting customization – but it is one we’d really need to leave in your hands, though I’d be happy to point you in the right direction if I can.

    I’d like to show all the events on the map in the default map view.

    I’m guessing you initially want all events to show as markers on the map but not actually be listed below. All of the markers are listed in a special array which you can intercept and override using the tribe_events_ajax_response filter hook – an incomplete outline then might look something like this:

    add_filter( 'tribe_events_ajax_response', 'change_geo_markers' );
    
    function change_geo_markers( array $response_data ) {
    	$markers = get_markers_for_all_events();
    	$response_data['markers'] = $markers;
    	return $response_data;
    }
    
    function get_markers_for_all_events() {
    	// You'd be returning an array of arrays here with each
    	// inner array consisting of the following keys:
    	// lat, lng, title, address, link, venue_id, event_id
    	return array();
    }

    It’s a comparatively advanced customization so some solid WP coding know-how would be required – but it’s definitely not impossible and we’d love to hear back from you if you create a nice solution you want to share with the community πŸ™‚

    Good luck!

    in reply to: order maps by distance #542473
    Barry
    Member

    Hi!

    Sorry to hear that change didn’t work out for you.

    If you can bear with us a little longer we’ll take a look and see if there’s a straightforward means of restoring the previous behaviour.

    Thanks for your patience!

    in reply to: Adding text within the submission form #542364
    Barry
    Member

    Hi Colin,

    We’d be happy to point you in the right direction if we can. I appreciate your note that you aren’t a coder – realistically though it’s important to note that many changes like this one do involve working with code. That said, it shouldn’t be too tricky in this sort of case.

    Try adding a snippet like this one to your theme’s functions.php file (of course, adapt the message to suit):

    add_action( 'tribe_events_community_before_the_content', 'custom_ce_text_msg' );
    
    function custom_ce_text_msg() {
        echo 'Your submission must include at least 50 words - thanks!';
    }

    Does that work for you?

    in reply to: recurring events and cleanup tool issue #542333
    Barry
    Member

    Hi – I’m really sorry for the inconvenience this bug has caused you.

    Updating to 3.7 was definitely a good move and,Β  from here, I think using the duplicate cleanup plugin is going to be the best way to move forward – it should not result in more duplicates being generated (that may have been a side effect of the original update problem) and it’s certainly possible you will need to run it numerous times to get around the timeouts and clean up such a large number of events – but I’m not sure there are any particularly better solutions available at this point.

    Does that help at all?

    in reply to: Day Filter results off by one day #542295
    Barry
    Member

    My pleasure, our apologies for the inconvenience πŸ™‚

    We’ve logged this as being in need of a fix and will definitely update this thread in due course once the fix is released – however this shouldn’t be a recurring problem (unless for instance you wipe your installation and start again, or create a fresh installation – however the same easy fix should still apply).

    Thanks again!

    in reply to: Day Filter results off by one day #541633
    Barry
    Member

    Thanks for your patience!

    I believe there may be a minor bug here – but the fix is, hopefully, pretty straightforward. Can you visit the Events > Settings screen and simply save that page (you need not actually change any settings, though).

    If you then refresh your main events page/month view, does this resolve the problem?

    in reply to: Problems in translation #540771
    Barry
    Member

    OK, for me – if I compile it to a .mo file – it works as expected and instead of “View more…” I see “Ver mais…”.

    Is it possible that you are making use of caching and so are not seeing the updated output, or something like that?

    Barry
    Member

    You may just need to tweak your action slightly – looks like you’ve basically got the right idea here.

    function removeTribeFilterBarDefaultDisplay() {
    	$filterClass = TribeEventsFilterView::instance();
    	remove_action('tribe_events_before_template', array($filterClass, 'displaySidebar'), 25);
    	remove_action('tribe_events_bar_after_template', array($filterClass, 'displaySidebar'), 25);
    }
    
    add_action( 'wp_enqueue_scripts', 'removeTribeFilterBarDefaultDisplay', 50 );
    in reply to: Cannot register existing event to eventbrite.com #540606
    Barry
    Member

    Awesome – glad you figured it out πŸ™‚

    in reply to: Overriding CSS #540577
    Barry
    Member

    Yes exactly, it changes the priority and a higher value means it executes later. Glad it helped and good luck with the project πŸ™‚

    I’ll go ahead and close this topic but if we can help with anything else please feel free to create new ones as needed. As an aside, if you have a moment, we’d love to hear your thoughts on The Events Calendar over on our review page.

    Thanks again!

    in reply to: How to delete The Events Calendar completely #540533
    Barry
    Member

    Awesome, glad it worked out πŸ™‚

    in reply to: Problems after upgrading to PRO #540529
    Barry
    Member

    Glad that’s solved!

    Even so, please do create a new thread as we do try to stick to one issue per thread – it helps make it easier for other users to research similar problems in future and also helps us to ensure fair service for everyone πŸ™‚

     

Viewing 15 posts - 6,781 through 6,795 (of 17,936 total)