The Events Calendar PRO Network Error (tcp_error)

[thegilis]

Hi there,
since a few weeks The Events Calendar PRO plugin causes a network error when activated.
When the pro plugin is deactivated the calender works fine though. Also once activated the pro plugin works fine on the back end, I can create reoccurring events, etc..
With activated pro plug in I see only this on teh front end:
Network Error (tcp_error)

A communication error occurred: “Operation timed out”
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

Do you have any suggestions?

Sunny Regards,

Andreas

[Barry]

Hi Andreas,

Sorry to hear you’re hitting difficulties.

Is it possible your server is running out of memory or something of that order? Can you enquire with the host and see if that might be the case – they may be able to help you boost the memory by tweaking a setting or two.

Beyond that, our standard troubleshooting steps are definitely worth running through:

• Start by ensuring The Events Calendar and Events Calendar PRO are both up-to-date
• Deactivate all other plugins
• Switch to a default, unmodified theme (like a fresh copy of Twenty Thirteen)
• Does everything work now?

Assuming for the moment that solves this problem, start reactivating everything else – checking at each stage to see if the problem has returned. This might help to zero in on any possible conflicts that exist.

Let me know how you get on!

[thegilis]

seems like the “AddThis Social Bookmarking Widget” plugin is causing the issue, when activated the calendar wont load, but the single events and the overview of recurring events are loading.
any suggestions?

[Barry]

Interesting.

Is it possible to switch to an alternative social bookmarking plugin?

[Author]

Posts