recurring events and cleanup tool issue

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  • #536243
    ewmcdaniels
    Participant

    we upgraded to 3.6 from 3.5, ended up going from 300+ events to over 12,000 – all the recurring seemed to duplicate a ton. We ran cleanup tool ( have tried 10+ times) and it kept timing out and not completing. After logging back in to admin, there were more than before we ran the cleanup tool. HELP. I am now manually removing but would appreciate any help to speed up process. The extra amount of events now seems to be dramatically slowing down site load, etc. we upgraded to 3.7 today and new events seem to be fine, but i still need to get rid of the 11,000+ duped events.

    #542333
    Barry
    Member

    Hi – I’m really sorry for the inconvenience this bug has caused you.

    Updating to 3.7 was definitely a good move and,  from here, I think using the duplicate cleanup plugin is going to be the best way to move forward – it should not result in more duplicates being generated (that may have been a side effect of the original update problem) and it’s certainly possible you will need to run it numerous times to get around the timeouts and clean up such a large number of events – but I’m not sure there are any particularly better solutions available at this point.

    Does that help at all?

    #542378
    ewmcdaniels
    Participant

    This reply is private.

    #542698
    Barry
    Member

    Definitely – let’s leave this topic open in that case and feel free to update as and when you’re ready đŸ™‚

    #589852
    ewmcdaniels
    Participant

    all fixed! after I got it down to under 5000 events the cleanup tools started running much better and it took care of it!

    #597161
    Barry
    Member

    Excellent, glad that worked (and sorry it turned out to be a bit more arduous than would be ideal).

    I’ll go ahead and close this thread but of course if we can help with anything else definitely let us know by opening new threads as needed  – one of the team will be only too happy to help.

    Last but not least, though clearly you’ve hit a few wrinkles, we would nonetheless be interested in hearing your thoughts on The Events Calendar over on our plugin review page (if you have a moment to spare). Thanks again!

Viewing 6 posts - 1 through 6 (of 6 total)
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