Barry

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Viewing 15 posts - 6,436 through 6,450 (of 17,936 total)
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  • in reply to: Upgraded from 2.0.11 to 3.7 – all ECP links 404 now #681155
    Barry
    Member

    That does seem odd.

    Am I right in thinking the URL you shared is not the live/production site?

    If so, can you repeat those troubleshooting steps (ie, deactivate everything except The Events Calendar and Events Calendar PRO and switch to a fresh copy of a default, unmodified theme like Twenty Thirteen), repeat the permalink flush step and then let me know so I can take a look under those conditions?

    Thanks!

    in reply to: how to change the order to asc in the events? #681138
    Barry
    Member

    Hi!

    We do try hard to stick to one issue per thread, so if you could create a new thread for the plugin conflict issue that would be appreciated and meanwhile we can try to address the initial problem right here in this thread:

    you can see in the sidebar that the older is above.
    I want it to be order by ASC

    I’d love to take a look but seem unable to view your website – I eventually received a “524 – timeout occurred” error on one occasion and on the other it simply never loaded. Checking with an external tool confirmed it wasn’t just my connection, unfortunately.

    Are there any other problems getting in the way here that need to be resolved before we can help with this more specific problem?

    Barry
    Member

    Hi – sorry you were impacted by this problem.

    There is indeed a valid bug at play here and we’ve got a fix in the works (and are hopeful it will roll out in the next release). We’ll do our best to update this thread once that happens so please do continue to monitor this thread for updates.

    Thanks again for your patience and support while we work through this 🙂

    in reply to: Has Ajax been removed in the ECP update? #681114
    Barry
    Member

    Hi!

    I’m not actually sure which setting you are referring to here … I’m also unsure if you are just asking about a change to the settings screens or if you mean that ajax refreshes are no longer working on your site (I did just look at your main events page and it seems to be working as expected).

    Can you clarify?

    Thanks!

    in reply to: tribe-events-pg-template VS tribe-events-page-template #681103
    Barry
    Member

    Hi, I’m sorry you’re experiencing difficulties here – it looks like the tags are unbalanced. Can you confirm if you have made any customizations? Certainly your main events view doesn’t look quite as I’d normally expect. If so, does removing or temporarily disabling your customizations resolve the problem?

    in reply to: Facebook events doesn’t import event photo #681077
    Barry
    Member

    Hi Andrei – I’m sorry it isn’t working for you.

    Can you point me towards the Facebook URL for one of the events you’re having difficulties with?

    in reply to: Trouble customizing date format #681052
    Barry
    Member

    Hi – great question!

    It may be that you can get pretty far without touching a line of code: have you visited the Events → Settings → Display admin screen and tried adjusting the date formats listed there?

    in reply to: Category list for events #681048
    Barry
    Member

    Hi!

    So is the problem basically that you need a sidebar within events pages? If so there are potentially two ways you might go about this.

    One is to change the template you are using (via the Events → Settings → Display admin screen)  to one which contains a sidebar in the correct place.

    The second is to customize and override the Default Events Template (or create a new template from scratch) and add the sidebar in the desired location.

    A great starting point if you choose the second approach is our Themer’s Guide which covers how to safely override and customize our templates.

    I hope that helps 🙂

    in reply to: event list widget event name color #681037
    Barry
    Member

    … Just to add, it looks like there is a similar issue in the second line of code you shared – you’ve got a dot before div which means you are targeting an element with a class of div rather than an actual div element.

    Hope that helps!

    in reply to: event list widget event name color #681033
    Barry
    Member

    Hi!

    I do see a small issue with the code you posted:

    .h4.entry-title.summary a { color: red }

    If you are targeting an h4 header element then you do not need a dot/period before h4 (and having it in place will confuse your browser).

    Does that help? If not, as Andy suggested, could you share a URL where we can see what you’ve set up?

    Thanks!

    Barry
    Member

    Hi – interesting problem.

    I’d love to know how you are viewing Google Calendar via your Android device – are you simply doing this through the web browser or are you using a dedicated app (which one if so … is it simply the official Google app)?

    In any case, a few lines of code like these should be sufficient to workaround this (you might add them to your theme’s functions.php file):

    add_filter( 'tribe_google_calendar_parameters', 'remove_tags_from_gcal_links' );
    
    function remove_tags_from_gcal_links( array $params ) {
    	$params['details'] = urlencode( strip_tags( urldecode( $params['details'] ) ) );
    	return $params;
    }

    Does that help?

    in reply to: Structured Data advancements? #681014
    Barry
    Member

    Hi Michael,

    We recently spent some time making fixes and improvements in this regard but we did ultimately find that things were pretty much as tight as they could be without embarking on a quest to satisfy validator tools – which wouldn’t necessarily result in meaningful microdata.

    That said, we are actively looking at some new proposals regarding emerging standards for embedding data and so further changes may well be in the works soon 🙂

     

    in reply to: formatting List Widget #681003
    Barry
    Member

    Hi – I’m sorry to hear it isn’t working nicely for you.

    I can’t actually locate an instance of our events list widget when I visit your site, though – can you point me in the right direction?

    Also, is there a way to make these changes so that I won’t loose them on the next update. If I make these changes in this place, will they be lost when I update the plugin?

    Absolutely, please see our Themer’s Guide for complete details on safely overriding and customizing our templates 🙂

    in reply to: Eventbrite / Events Calendar Plug in #680999
    Barry
    Member

    That makes perfect sense and should be doable as a customization.

    Is your plan to simply link to the Eventbrite page or are you wishing to embed the same ticket form that you see in single event pages within your main events view (and what is your main events view – is it month view, list view? Unfortunately I couldn’t see anything when I visited the URL you provided).

    Thanks!

    in reply to: Ampersand shows as "& amp;" in Map View #680987
    Barry
    Member

    Hi – sorry you’re facing difficulties.

    Interestingly enough I don’t see this locally when I try to replicate. Would it be possible for you to run through our standard troubleshooting steps here?

    • Please ensure The Events Calendar and Events Calendad PRO are up-to-date
    • Deactivate all other plugins
    • Switch to a default, unmodified theme such as Twenty Thirteen
    • Now test again and see if the problem remains

    Could you give that a go and let me know how you get on?

Viewing 15 posts - 6,436 through 6,450 (of 17,936 total)