[Barry]

Very difficult to say, especially if you’re not certain it was the theme update.

Just like plugins, though, themes have the power to do all kinds of things and so they can on occasion interfere with parts of the system that you wouldn’t expect.

At any rate, I’m glad everything is all sorted and will close this thread – but if anything else crops up please don’t hesitate to create a new thread and let us know 🙂

Thanks again!

[Barry]

Hey Barry, could this be the cause of the issue i’m experiencing on this thread–>.
https://theeventscalendar.com/support/forums/topic/change-all-instances-of-events-to-something-solution-has-backend-side-effect/#post-797275

It’s possible, but I don’t think so – the best thing to do though is work with Brian in that thread and apply our standard troubleshooting steps to try and figure out what the cause is.

If so, is there a simple workaround to bring back the missing WP Backend UI elements?

There seems to be, yes – please see the thread from the Kriesi/Enfold support forums linked to by art2dance. In summary:

• Your theme – Enfold – is deliberately removing those settings
• It sounds like the theme author sees this as a feature
• You will need to modify the theme code to stop this behaviour and some instructions for doing so exist in that thread

I’m afraid there’s nothing else for us to do on this one – and so I’ll go ahead and close the thread – but, again, would encourage you to reach out to the theme author if you are unhappy or require further help.

[Barry]

Happy it helped 🙂

I’ll close this thread – but if anything else crops up please don’t hesitate to open a new thread and let us know: one of the team will be only too happy to help.

Last but not least, if you have a moment to spare we’d love to hear from you over on our plugin review page. Thanks again!

[Barry]

Hi Alan,

I’m not sure why that would be happening – least of all with The Events Calendar itself. Can you try updating manually, by grabbing a copy of the latest version here and uploading it to your site by FTP?

If that doesn’t help or you need further assistance we’d be happy to help further – but I would ask that you create a new thread of your own.

Thanks!

[Barry]

Certainly: and yes, it is indeed working now best I can tell 🙂

[Barry]

@davidfraser: the default height should be a little taller than what you’re seeing – so, in this case, I don’t believe the problem is quite the same (it would seem more like a basic CSS issue, rather than the problem seen by others where virtually nothing of the map could be seen) 🙂

[Barry]

YES, I’ve deactivated all other plugins to check for a plugin conflict.
YES, I’ve reverted to the 2011 default WordPress theme (with other plugins still deactivated) to check for a theme conflict.

OK. So could something else be at work? You indicated having run through the above steps, but presumably that was before you deleted this blank page.

Would you be able to run through those steps again (pay particular attention to any instructions provided by your caching plugin’s author on clearing the cache after deactivation), delete the unneeded page, flush permalinks and try again?

 

 

[Barry]

Hmm, interesting.

When I visit your /events page I see the same thing as I did previously: a blank page with all the hallmarks of being a regular WordPress page that happened to have a slug of events. Despite being blank it loads successfully and there is no indication of it being a 404 (in terms of explicit messaging or the actual returned HTTP status).

Are you using a caching plugin? Could the difference in terms of what we are seeing be a result of you being logged in – and so seeing freshly generated content – and my being logged out and so being presented with cached content?

Beyond that, now you’ve deleted that page can you flush the permalinks by visiting Settings > Permalinks? You don’t need to actually change anything, just visiting that screen is normally sufficient.

Thanks!

[Barry]

Hi there David,

Unfortunately, more than one bug is at work (Mailchimp is one – or, more precisely, the particular datepicker library that ships with that plugin). So resolving that was a solid first step.

If you still need help though I would ask that you create a new thread: the problem when lots of people post in the same thread is that we can end up with a confusing situation where lots of people are at different stages of the troubleshooting process (and potentially are dealing with separate bugs, even if they happen to impact on the same part of the plugin).

It would definitely be appreciated if you could do that – one of the team will then be only too happy to help 🙂

[Barry]

I changed add, list and modify in the community po file, uploaded it, refreshed permalinks, and it doesn’t work still.

When you say it doesn’t work, just to be clear, do you mean the permalinks are being formed as expected but result in 404s? Or that you are still seeing English-language slugs for words like “add” and “list”?

Can make your custom .mo and .po files available for download and provide me with the link so I can take a look?

Thanks!

[Barry]

Cool, whichever approach works best for you should be fine 🙂

[Barry]

Ahh, I see.

So we can’t provide too much help with customizations like this one (a dropdown field for Canadian provinces is not after all something our plugin generates by itself) but perhaps instead of trying to compare against a numeric value/string containing a number as you are currently doing you could just compare against a string representing the name of the country?

jQuery("#EventCountry").val(); // returns "United States", etc, rather than "1" or "2"

Does that help?

[Barry]

Hi cchung,

Repurposing our code doesn’t sound like a bad approach here.

We do have a function that broadly fits your needs, here – tribe_get_single_ical_link() – but be aware it must be called within the loop (or, at least, you should ensure the global $post object is set to the correct event).

Ultimately though you may find it far simpler to just append ?ical to the single event URL 🙂

example.com/single-event/?ical

Does that help here?

[Barry]

Hi kiralybalazs,

Welcome to the community 🙂

We will be only too happy to help – but you’ve asked a lot of questions and normally we request that users stick to one issue per thread to avoid confusion and to ensure fair service for all of our customers.

1: I was able to change the permalink for the calendar and the community upload. But cannot change the permalink for /add and /list. I need these translated as well.

OK. They are formed out of translated strings – so as long as they are covered in your .po/.mo file you should be good on this count. Would it be possible to explore this approach?

Remember to visit your Permalink Settings page (to “flush” the permalink rules) before testing this.

[Barry]

Hi Tran,

So just to clarify: is the problem that when you/a customer selects Canada (or any country other than the United States) you wish the list of US states to disappear?

If so, I just want to clarify that this is actually a bug – it should disappear automatically – and it’s a bug we’ve already logged as being in need of a fix. With that in mind, is it possible you could wait on the official fix for this?

[Author]

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