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OK – but something has to be different between those two installations.
If the plugins and theme are identical for both, it must be something else – perhaps a setting – that lives in your database and is triggering this behaviour. What if you export the database from the live site, and export it to the test site? Can it be replicated then?
… yesterday i deactivated all plugins – but no chances ..
I do understand your frustration and we want to help.
Please understand though that it is also frustrating from our perspective: no other users are reporting these symptoms and you yourself cannot replicate this on a test site that is almost identical (but, as above, perhaps that is because in terms of the database it isn’t truly identical).
Out of interest, after deactivating all other plugins did you additionally deactivate your theme and switch to Twenty Twelve/Thirteen or similar? Am I correct in thinking you are using a child theme of Gameplan here?
I appreciate you taking the time to link to that thread, Paul – interesting stuff (if a little odd from our perspective 😉 ).
Our pleasure 🙂
I’ll go ahead and close this thread but if anything else crops up just create a new thread and one of the team will be only too happy to help.
Thanks again!
Excellent 🙂
Thanks for bearing with us and good luck with the rest of the project – and, of course, if any other issues crop up definitely create new threads as needed and let us know!
Last but not least, we do value feedback and if you have a moment to spare we’d love to hear your thoughts on The Events Calendar across on our plugin review page.
Thanks again!
There’s an Order Status column within the table that displays in the attendee screen – normally this would indicate if an order has been cancelled or refunded, etc.
Unfortunately right now a bug is getting in the way of that – though we hope to resolve this shortly 🙂
Hi – also a great question!
Stock will not be adjusted automatically – if you need to re-stock you always need to do so manually.
The main reason you might keep a record of refunded tickets within the attendee list is because – typically – if there is an entry on that list then that means tickets have already been issued and, who knows, the person may roll up at the door with them anyway.
By keeping the information on the attendee list – together with a note of the order status (they should be flagged in the order status column as being refunded though I’m aware there is a current bug due to recent changes in WooCommerce on that front) the idea is to help staff handling checkins to make informed decisions.
So, really, whether you leave those entries on the attendee list is as much a personal choice/something that depends on your own work practices as anything else.
Does that help?
Once you’ve refunded the order, just edit the stock level for the ticket and add back however many units are required 🙂
Optionally, you can also delete items from the attendee list using the bulk actions dropdown.
Does that help?
Definitely – thank you for taking the time to draw this to our attention 🙂
I’ve pinned the bug report to this thread so as soon as we’ve got some progress to report we’ll do our best to pop back, re-open the thread and let you know how things are going.
Thanks again (and, for the time being, I’ll close this thread).
Glad that helped 🙂
So for the venue address can you add a further bit of CSS as follows:
.vcard .tribe-events-address span { display: inline; }http://motivatedmodels.com/event/ces-2015-consumer-electronics-show-2/
Unless I’m mistaken the venue address is displaying as you would like it to on this page?
Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!
Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!
Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!
Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!
