[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

OK, what I’ll do in that case is close this thread but if you want to investigate in more detail in the future please just create a fresh topic and one of the team will be happy to help.

We’re currently live and can’t mess around much

I can definitely understand that – and it might be creating a test site offers a way to workaround this (especially if your host offers 1-click installations of WordPress it’s pretty easy to set this up in a subdirectory and test there).

In any case, let us know if you do need further help with this in the future 🙂

Thanks again!

[Barry]

Do you think the filter cat__in should work similar to tag__in?

The category__in argument works in a similar fashion to tag__in, yes, and I believe both are ultimately transformed into taxonomy queries behind the scenes. There is a great resource on the WordPress Codex that goes into this in some more detail which could be worth reviewing:

codex.wordpress.org/Class_Reference/WP_Query

On my overall events calendar page (with all events) I need visitors to be able to select and de-select event categories (e.g. arts & culture, food & drinks, day trips, etc). I namely organise way too many events and so I want to help my members to view only those they are interested in. Somewhere in the right column or above the main column there should be selection boxes. Is this already possible in TECpro?

Hi xrossglobalgroup!

So this topic is concerned with customizing the Filter Bar plugin – if you’re only using Events Calendar PRO it isn’t going to be relevant, though Filter Bar is probably one way of achieving what you are looking to do here (check out our demo site to see it in action!).

If you’ve got any more questions we’d be more than happy to help – but please do create a new thread of your own (just to avoid confusion and help us ensure fair and speedy service for everyone).

Nancy Barraza: I don’t think there’s too much more I can do to help with this issue as it’s ultimately a custom development question – and so I will go ahead and close this thread. Of course, as with xrossglobalgroup, please don’t hesitate to create new threads if you have any further questions on different issues.

Thanks!

[Barry]

OK, well, at least it isn’t looking like a problem with our plugin code: that being the case and as you marked it resolved I’ll go ahead and close this issue.

If we can help with anything else, of course, please don’t hesitate to open a new thread and let us know!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi – great question!

That is certainly possible and if you want a pre-built, well-tested solution to help with this I would recommend checking out the following plugin:

Community Events

Does that help?

[Barry]

Hi!

1. After we updatet our plugin last time, the list view is not working.

Can you visit the Permalink Settings page and then try to access your list view page after doing so? This may clear up any problems in the rewrite table maintained by WordPress.

2. There is also lot of thing which is not in our languege.

We want to provide you with the best set of translations we can – but it is very much a community effort! If you see things that need to be corrected please let us know over on the Translations Forum 🙂

3. Where to change this http://joxi.ru/v29Q6x0iG4d62G ?

That looks like the category label, is that correct?

If so, please check out the steps detailed in our Themer’s Guide which explain how to override templates. Essentially, in this case, you would locate the following file:

plugins/the-events-calendar/views/modules/meta/details.php

Copy it to your theme:

themes/YOUR-THEME/tribe-events/modules/meta/details.php

Within that find the following lines of code:

echo tribe_get_event_categories(
	get_the_id(), array(
		'before'       => '',
		'sep'          => ', ',
		'after'        => '',
		'label'        => null, // An appropriate plural/singular label will be provided
		'label_before' => '<dt>',
		'label_after'  => '</dt>',
		'wrap_before'  => '<dd class="tribe-events-event-categories">',
		'wrap_after'   => '</dd>'
	)
);

Change the above section to:

echo tribe_get_event_categories(
	get_the_id(), array(
		'before'       => '',
		'sep'          => ', ',
		'after'        => '',
		'label'        => 'YOUR CUSTOM LABEL',
		'label_before' => '<dt>',
		'label_after'  => '</dt>',
		'wrap_before'  => '<dd class="tribe-events-event-categories">',
		'wrap_after'   => '</dd>'
	)
);

Where, of course, YOUR CUSTOM LABEL can be whatever you want.

Does that help?

[Barry]

Hi littlemountainlion,

I was hoping there would just be a tickets tab and everything would be controlled through there, as most other plugins on wordpress are. in any case!

It’s interesting that you thought so, as from our perspective we don’t really envision a dedicated settings tab as a helpful thing in this particular case.

I did want to highlight though that you are more than welcome to suggest alternative ways of doing things (and/or new features) on our UserVoice page, so if you have some specific points or suggestions please don’t hesitate to post them and we’ll be happy to review things from there 🙂

1: When customers are placing orders for tickets, their orders are being filed as “Unpaid order cancelled – time limit reached. Order status changed from pending payment to cancelled.” and I’m no longer getting a email that tickets have been successfully purchased, just a confirmation from PayPal. this makes dealing with tickets problematic; I don’t want to have to ask customers if they meant to purchase tickets or not with every order I receive.

So the actual ordering and payment functionality is managed by WooCommerce rather than WooCommerce Tickets. It  can also be influenced by the particular payment gateway you are using and any other Woo addons that might be installed. With that in mind, reaching out to the actual WooThemes/WooCommerce team might be worthwhile here.

That said, we don’t often hear of people hitting this issue and I wonder if something else might be at play?

What sort of period of time is passing after a new order is placed before they are cancelled in this way? Is this behaviour exclusive to ticket orders or do you find it happens with orders for any and all products that you sell?

Regarding emails, are you generally still receiving emails (such as password reset notifications) from your WordPress site or might this be a hosting issue or some other problem?

Besides adding an additional email – the tickets email – to the batch of emails that are dispatched, our own plugin does not really interfere in this process and so it may be worth reaching out to the WooThemes team, particularly if it is a general problem with receipt/order notification emails.

With regards to your other questions, we are more than happy to help – but we do stick to one issue per thread wherever possible to avoid confusion and ensure fair service to all of our customers. For those reasons, can I ask you to post your second and third questions in new threads?

Thanks!

[Barry]

Hi there boaz,

The fastest way to test this is running through our standard troubleshooting steps (but of course maintain the same language/locale settings in this scenario).

If the problem doesn’t persist when only our plugins and a default theme are running that is a great indicator that the problem relates to your theme (or another plugin).

Can you give that a go, either on your existing site or on a test site?

Let me know how you get on!

 

[Author]

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