[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Barry]

Hi Steven,

If you haven’t already done so can you try out our latest release and see if that helps with these issues?

Thanks so much for your patience!

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Barry]

Hi Alex,

I’m afraid our current policy is not to accept admin credentials or to log in to customer sites.

Can you share a screenshot or two instead?

[Barry]

Great 🙂

In that case I’ll go ahead and close this topic — but of course please don’t hesitate to open new support topics as needed should anything else crop up.

Thanks again!

[Barry]

No problem, glad you’re all good 🙂

I’ll go ahead and close out this topic but please don’t hesitate to post new ones if you need help with anything else.

Thanks again!

[Barry]

Great – thanks Dave 🙂

[Barry]

Hi Jan,

So let’s start by looking at a couple of those issues.

3352–duplicate content (http://lightsong.net/calendar/category/lightsong/2014-07-21/)

So if you look at any event view for which there are no events it is naturally going to have much the same content as any other empty view for a similar timespan – ie, day view for one empty date will be near identical to day view for a different empty date.

By default, though, we set something called the robots tag to a value of “noindex,follow”: this indicates to search engines that they should not index these empty views, but that they are welcome to follow any links they find there.

On your site, at least for the empty day view you linked to, that robots tag isn’t present.

834–404 errors (http://lightsong.net/calendar/2011-08-21)

So this is another day view for which there are no events.

It does indeed return a 404 status and this is intentional: following from the first issue (duplicate content) the problem with returning a 200 OK status instead, for instance, is that some search engines may realize that these ought to be returning 404s.

In such a case it may treat pages like this as “soft 404s” which can incur a higher “penalty” than pages that return a true 404.

Remember, on some occasions a 404 is the most appropriate status to return.

theeventscalendar.com/knowledgebase/404_and_seo

In summary, for 404 and duplicate content issues we definitely welcome your thoughts on how the plugin should behave – but the answer is not necessarily as straightforward as you might think and we do have various measures in place to help things along – though some, such as the robots tag, is missing (possibly due to a theme conflict) in your case.

Would you like us to help you troubleshoot that specific part of the problem?

[Barry]

Hey Dave,

So when it comes to customization work we can try and point you in the right direction where possible – but ultimately customizations are things that need to be driven forward and maintained by you.

In this case the old snippet seems to me to no longer be a viable way of forcing categories to show in list view and we’ll revise it as soon as we reasonably can.

The new snippet I provided seems to work (on a clean installation) and I’m unsure why it fails on your particular site, but as we already covered it seems some other problem is at work there in respect of list view and event categories.

I can get all of the events to list via this link http://www.heartwoodcenter.com/events/list and this is exactly what we’d like but only list one particular category, in our case the category would be “classes”. Even if we had to hard code this to work with only the Classes category that would be okay.

OK, so that’s a slightly different request in that you are asking how to limit list view to only showing one category, rather than how to force all event categories to be presented via list view.

I’m reluctant to explore it here in this topic for a couple of reasons:

• Event categories in list view are malfunctioning on your site as it is, so I don’t want to try and explore a further customization while that problem remains
• We have a policy of sticking to one issue per topic and I feel this is essentially a different customization from the one we have been discussing so far

It seems a reasonable feature for your plugin to have, no?

I’m not sure I agree, but why not post this on our UserVoice page (or upvote any suitable existing request)? That way we will get a great sense of just how much demand there is and can potentially take the idea forward in a future release.

Dave: I suggest before we go any further we clear up the problem with list view/your class category returning no results.

Please confirm if this is a problem even without either of the snippets mentioned above in place – if that’s the case, I’d recommend troubleshooting to try and detect if there is an old customization you’ve forgotten about tripping things up and/or a straightforward plugin or theme conflict.

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Author]

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