[Barry]

Wow, that’s certainly unusual and not something I’ve seen before … I’m also not seeing many similar reports from other users.

It’s possible this could be a conflict either with your theme or with another plugin. To that end, would you be able to run through our standard conflict test steps?

theeventscalendar.com/knowledgebase/testing-for-conflicts

Alternatively, you could create a fresh staging site (despite the funny name, poopy.life is a great and free way to create a new WP site which is a “blank canvas” in which you could install only The Events Calendar and Events Calendar PRO) and try to replicate there.

Let me know what you find!

[Barry]

Hi Aaron,

Sorry to hear you’ve hit up against some difficulties. What you’ve described is not by design.

I did a quick test whereby I exported all data via WordPress’s native exporter, then imported into a fresh site. In the export file I saw the relevant post meta fields linking events to the venue and organizer post types:

<wp:postmeta>
	<wp:meta_key><![CDATA[_EventVenueID]]></wp:meta_key>
	<wp:meta_value><![CDATA[134]]></wp:meta_value>
</wp:postmeta>
<wp:postmeta>
	<wp:meta_key><![CDATA[_EventOrganizerID]]></wp:meta_key>
	<wp:meta_value><![CDATA[153]]></wp:meta_value>
</wp:postmeta>

The XML describing the actual venues and organizers was also present in the same file. Upon importing into a fresh site, the events were correctly associated with their venues and organizers. So, it seems we are not quite experiencing the same thing.

You don’t seem to have shared your system information so I’m unsure if your plugins are up-to-date or what else might be running alongside them, but perhaps it would be worth repeating our standard conflicting testing steps and – while nothing else but our plugins and a default theme is active (on both the source and target site, or else using suitable staging sites) – repeating the experiment.

[Barry]

Hi @salilou,

I’m not completely sure I’m interpreting your request correctly but here is some code – based on your own snippet – that checks to see if any of the cart items are tickets associated with an event in one or more target categories, and uses that as the trigger to unset a payment option:

https://gist.github.com/barryhughes/c271d3d38ba506deda16d6aa98016034

Let me know if that helps, or indeed if you have further questions about this 🙂

[Barry]

Sounds like you’re all sorted here, Titus (and thanks for sharing the CSS you used).

If we can help with anything else, though, please let us know 🙂

[Barry]

Hi Michael,

Thanks for considering our plugins!

I’m not 100% clear about your requirements, but I can confirm that Event Tickets Plus does not directly use or provide iframes for its ticketing form. If that’s what you need, I imagine it would be quite possible to make it happen via some custom development (all of our plugins are really flexible in that regard), but it isn’t something that is provided “out of the box”.

I hope that answers your question, but let me know if I can clarify anything else 🙂

[Barry]

Hi Mary 🙂

Though you’ve posted in the Events Calendar PRO area and have a valid license for that plugin, I see you also have a Community Events license. Does your question apply to that plugin (ie, frontend submissions via Community Events)? If so, the following snippet may be useful for you:

https://gist.github.com/barryhughes/9317e5dbecbde0254e6c6bf14ef38b51

This could be added either to a custom plugin (preferred) or else to your theme’s functions.php file.

You can modify it to suit your needs, but by default it tries to stop users from creating titles longer than 65 characters. Let me know if that helps, or any other details that will help me understand your problem if not.

Thanks!

[Barry]

Looks like Patricia is helping you over there already 🙂

As she noted, we became aware of and have already fixed an issue that emerged over the last few days with Event Aggregator, however if the problem is still present do let her know and she’ll be only too happy to help further.

I’ll go ahead and close this specific topic (since it was mostly concerned with letting you trial a higher license tier which you are now setup to do) but of course feel free to create as many new support topics as you might need, remembering we try hard to stick to one issue per topic, if you need assistance with anything else.

Thanks!

[Barry]

Hi! There are some minor bugs we’re aware of, in relation to our Eventbrite Tickets plugin, but nothing significant at this time.

I am wondering if it would be much work and if it is completely separate from Aggregator?

It is distinct from our Event Aggregator service, though it shares the same user interface … in other words, it’s import capabilities are exposed via the same admin screen you would use to manage Event Aggregator imports, but that is the only place where they intersect.

Whether it would work alongside your customizations is harder to say. You could certainly try it out from a testing/staging environment first of all, then deploy to your live site if your test run is successful.

Last but not least, please note we do try to stick to one issue per topic, so if you need any more information about Eventbrite Tickets (or indeed have any other questions unrelated to the core problem you originally asked about) it would be great if you could create a fresh post.

Thanks!

[Barry]

Awesome, happy to help 🙂

[Barry]

Hi Amy!

We always try to help where we can, even for custom dev requests such as this one – you’ll certainly see lots of examples of us doing so throughout the forums – but technically questions like this lie outside our stated scope of support. What we’ve started to do in these situations is add requests like yours to a queue of similar questions and if time and space opens up for us to review and help, we will follow up as I am doing now. I hope that clarifies our policy about these things 🙂

As I understand your question, you still wish map view to contain a map, but you want the list of events below the map to include all events including those which are not assigned to venues or which are assigned to venues but where the venues themselves do not have any geodata that would allow us to position a pin on the map. That being the case, the following snippet may be helpful:

https://gist.github.com/barryhughes/ab991dcf98bfe13125266c9b25fcafa7

This could be added either to a custom plugin (preferred) or else your theme’s functions.php file may work, though we don’t generally recommend this.

Does that meet your needs here?

[Barry]

Hi Kate,

To restrict the previous/next event logic to events in the same category or categories, you could apply some custom code along these lines:

https://gist.github.com/barryhughes/a2b39577136eb1fc96d9eea34c18a4b7

This could be added either to a custom plugin (preferred) or else to your theme’s functions.php file.

Adding the event date to those same links is just a little more involved with our current versions of The Events Calendar than you might expect and so I’ll leave that one in your hands, but I hope the above at least helps to get you started with some of the changes you have discussed here 🙂

[Barry]

Please do, on our end we will of course continue to monitor and make adjustments where possible to accommodate the new situation.

[Barry]

My question is, is there way I can search for google calendars in a particular zip code or area? It doesn’t help to import events from a google calendar if you don’t know who is using it for events. Same thing for Event calendar pro since that is the only thing you can use the URL import for. How can you search for them for your zip or region?

It’s a really great question, but I’m afraid I don’t know of a specific tool or technique to search public Google Calendars generally.

Please tell me you all are in sync with this … Please make sure upper management knows this info I shared so they can push for approval.

I can assure you we’re actively exploring available options and are in communication with Facebook (to be sure, I did also share the specific URLs you mentioned with the team members who are driving this particular piece of work).

[Barry]

This reply is private.

[Barry]

If you upgrade the key then yes, the key itself remains the same – it’s just the number of allowed imports that will increase 🙂

[Author]

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