[Barry]

Hi Matthew!

Geoff is out this week so I thought I’d stop by and see if I could provide further assistance 🙂

Right off the bat, I want to highlight that The Events Calendar – the core of our plugin suite – is available for free, so grabbing yourself a copy and familiarizing yourself with it (if you haven’t done so already) could be a great way to get a better sense of how it works and may also answer a number of your questions along the way.

All of our products – free and premium – are highly customizable so if you can picture it, there’s a good chance you can make it happen! Of course, it can require some amount of technical skill to implement particularly advanced customizations.

I hope that helps!

[Barry]

Hi Krystyna!

Geoff has stepped away for a few days so I thought I’d drop in and see if I could assist further.

“Other”, in the context of user capabilities, governs whether or not a user can edit some other user’s posts. For example, if User A creates a new organizer then User B will not be able to edit it unless they have been granted the edit_others_tribe_organizers capability. Of course, whether it makes sense to grant that sort of capability or not of course varies according to what you are trying to achieve 🙂

Overall, this is definitely a pretty advanced sort of customization to be making and if you hit further difficulties it may indeed be best to seek the assistance of a web developer who can give you the sort of detailed assistance you might require.

If you do have further questions for us, though, please let me know and I’ll be happy to help if I can!

[Barry]

Fantastic, I’m glad you found the answer to this!

As an aside, if The Events Calendar has been serving you well (in combination with Community Events) we’d love it if you could leave us a review – apart from being a great way to leave general feedback, it can be super helpful for other users looking for a calendar plugin that might fit their needs.

Thanks again!

[Barry]

OK, then let’s think about other ways we can work on this (though that does limit us just a little) 🙂

To start with, though I realize you indicated as much when you opened the topic, I just want to be doubly sure that you did indeed run through our complete troubleshooting steps (as they often help to isolate any conflicts with other components that might be present).

Beyond that, is the system information you shared when you opened this topic complete? The reason I ask is that it seems to be missing various pieces of data (such as information about your plugins and theme) that I would normally expect to be present.

Thanks for confirming!

[Barry]

Hi Trinca!

In terms of easily linking events to your custom post type, have you considered either of the following plugins to help you on your way?

• Advanced Custom Fields
• Posts to Posts

Perhaps those would help and reduce any custom development efforts?

[Barry]

Hi John,

I can’t seem to load the domain you shared (via the System Information field) so am unable to inspect the site directly, but a good starting point could be to visit Settings → Permalinks – you need not change anything, as just visiting this screen will trigger a ‘permalink refresh’.

With that done, does the same problem persist? Can you also confirm if you are using a Windows-server?

Thanks!

[Barry]

Is there any way I can be notified when this is fixed?

Absolutely.

I’ve attached this topic to the bug report on our internal tracker – and we’ll do our best to update this and any other linked support topics as soon as the fix is released.

It would be great if this could be looked at soon but I appreciate there’s probably lots of other fixes going on too.

We do have a lot going on but we also strive to turn these things around as quickly as we reasonably can. As you’re aware, this isn’t the only support topic created with reference to this bug and we’ll prioritize accordingly 🙂

[Barry]

Hi again Sim:

So I was a little behind the curve with my last response. This remains a valid bug that we haven’t yet had time to progress, but it is very much on our radar and we should be able to address this in an upcoming maintenance release.

[Barry]

Fantastic 🙂

I’ll go ahead and close out this topic, but please don’t hesitate to post new ones as needed if any other problems crop up.

[Barry]

Hey Galac – that’s a really interesting question!

I’m going to assume that what you need here is multiple private calendars per client (ie, they can’t see one another’s exercise programs) and, if so, I’m afraid that isn’t supported without further customization work.

If privacy isn’t a concern, or even if it is and you are interested in discovering more about how you might do this, then please do grab a copy of The Events Calendar (it’s free!) and take it for a spin.

If you need further support, an Events Calendar PRO license is well worth the investment as besides adding a raft of great features to our core calendar offering it will allow you to access our premium forums and our awesome support team.

(Please note though that even if you purchase a license the degree of support we can provided for any advanced customization work is typically very limited, though we always work hard to point folks in the right direction even if we can’t help further ourselves.)

I hope that helps 🙂

[Barry]

Hi Charlie,

I’m sorry to hear you’ve experienced difficulties.

Actually, though, .zip files as expected by WordPress are all we provide. We’ve heard of users experiencing this kind of issue in the past however and its turned out to be a feature of their browser or email client.

With that in mind, can you try using a different web browser to download the zip file from our downloads page? Alternatively, you could try adjusting your browser settings and/or disabling any extensions that might be triggering this behaviour.

Let me know how you get on!

[Barry]

Hi Adage!

In a similar vein to this other forum topic I’m sorry to say limiting by organizer or venue is not currently supported.

Please do feel free to post this as a further feature request (or up-vote any suitable existing requests).

It’s definitely possible to solve this in the short term with a customization of your own, but again this is something you’d largely need to drive forward under your own steam.

Thanks!

[Barry]

Though they are well documented in the source itself (and so the code remains the best place to find things like this) I am afraid to say we don’t currently publish them within theeventscalendar.com‘s technical docs.

In lieu of that, here’s a quick run down of the key actions in this area to get you started:

• tribe_events_pro_tribe_events_shortcode_prepare – general preparation and setup of the query takes place at this point
• tribe_events_pro_tribe_events_shortcode_prepare_{$view_slug} – view specific preparation happens here
• tribe_events_pro_tribe_events_shortcode_prepare_view – a further opportunity to interact with the shortcode object happens here
• tribe_events_pro_tribe_events_shortcode_pre_render – allows content to be injected before the regular shortcode output
• tribe_events_pro_tribe_events_shortcode_post_render – allows content to be injected after the regular shortcode output

There are also a number of filter hooks:

• tribe_events_pro_tribe_events_shortcode_truthy_values – for attributes like ‘featured’, controls the list of terms that are interpreted as positive values
• tribe_events_pro_tribe_events_shortcode_output – allows changes to be made to the final output
• tribe_events_pro_tribe_events_shortcode_wrapper_classes – controls the (CSS) classes applied to the shortcode’s wrapper div

So, for your purposes, tribe_events_pro_tribe_events_shortcode_prepare_view in particular will probably be of interest.

[Barry]

Hi Sim!

Thanks for contacting us and my apologies for any inconvenience you’ve experienced so far.

To the best of my knowledge, however, what you’ve described is in fact intentional (or at least, was originally what we intended).

To explain: if you refund the purchase of a regular WooCommerce product – or indeed if you cancel an order – no re-stock will automatically take place.

What we’re doing with tickets follows that basic model (one where manual intervention in an order necessitates manual adjustment of the inventory levels) and makes sense in a lot of cases – as a refund or order cancellation does not automatically mean that the tickets are revoked.

With that said, it does sound like George noted this was a bug so we may have changed our stance on this one. What I’ll do is check in with him (as I can’t immediately locate the relevant bug report) and get back to you.

Thanks for your patience in the meantime!

[Barry]

Hi there, Adage!

I’m afraid neither of the options you are seeking – dynamically specifying ‘tomorrow’ or limiting photo view to show just one day of results – are directly supported by the [tribe_events] shortcode in its current form.

Both make for pretty neat ideas, however, and I would encourage you to propose them on our feature request page:

«You can post your ideas on UserVoice»

If you need a solution in the short term and generally feel pretty comfortable with WordPress development – or you have a developer at your disposal – you will find that our shortcode implementation is really very customizable and offers a large number of hooks.

Should these prove to be insufficient for any reason, a further avenue for enhancements would be to make a ‘wrapper’ shortcode around the existing solution that ships with Events Calendar PRO.

While I hope this provides you with a few ideas, these are really things that we’d need to leave you to explore on your own.

Thanks!

[Author]

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