Barry

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Viewing 15 posts - 17,281 through 17,295 (of 17,936 total)
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  • in reply to: Print.css for events #27476
    Barry
    Member

    Hi webotools – are you all sorted here?

    in reply to: Fatal Error #27466
    Barry
    Member

    It shouldn’t take very long at all.

    Perhaps you work with someone else who is handy with this kind of task and you could refer them to my above instructions?

    If not, it may be that you do indeed need to engage a professional to help you out here.

    in reply to: Fatal Error #27462
    Barry
    Member

    Hi Dawn/Kim,

    I’m really sorry for the confusion. What I didn’t mean was to try and navigate to the plugin directory via a web browser (which by the sounds of it is what you tried).

    Instead, I meant you should use either your web host’s file manager or a piece of software called an FTP client (but probably the web host’s own file manager, if they have one, will be easier here).

    You see, WordPress as a piece of software is made up of lots of different files: often these cannot be accessed via the browser. I think the problem here is that an older and now incompatible file is present and that is causing this problem, so it needs to be removed and replaced with a newer, working copy (hence my above instructions).

    I appreciate that you probably don’t want to be dealing with this level of complexity and in the normal running of things you would not need to do so. Did someone originally set the site up on your behalf and can you approach them now for help?

    in reply to: Navigation is missing on events page #27452
    Barry
    Member

    Great – and thanks so much for replying with the fix, could be useful for other users out there 🙂

    Hope everything else goes smoothly for you!

    in reply to: Removing Expired Events From Database #27450
    Barry
    Member

    Just a note, the Housekeeper plugin has been updated to provide improved handling of recurring events.

    in reply to: Pre-fill fields #27446
    Barry
    Member

    Hi angel – do you still need help here? If not or if you’re all sorted I’ll close this thread. Thanks!

    in reply to: Eventbrite not importing events. #27445
    Barry
    Member

    Now closed. Please create a new ticket if you need further help here.

    in reply to: Patch helps but causes All Day problem with duplicate date #27444
    Barry
    Member

    No problem at all 🙂

    in reply to: Mini Calendar Previous / Month issue #27441
    Barry
    Member

    No problem – hope everything else goes smoothly 🙂

    in reply to: Mini Calendar Previous / Month issue #27439
    Barry
    Member

    Currently yes: it must be a widget called from within a widgetized sidebar.

    Calling tribe_calendar_mini_grid() directly or even embedding it using WordPress’s the_widget() template tag will unfortunately fail. We are aware of this issue … however for the time being all I can suggest is setting up a new sidebar and placing it via that sidebar.

    in reply to: Patch helps but causes All Day problem with duplicate date #27438
    Barry
    Member

    Hi Andrea, in the same way as you did when you followed Jonah’s instructions, could you replace your custom events-advanced-list-load-widget.php template with the code contained here: http://pastebin.com/BkQFPBML

    Let me know if it doesn’t help, but the idea with this modified code is that it should only show a second date for All Day events if it does indeed span multiple days.

    in reply to: Wrong Product #27435
    Barry
    Member

    Hi Chris, just acknowledging that we’ve seen your message: another team member will be along shortly to help you with this.

    in reply to: Mini Calendar Previous / Month issue #27434
    Barry
    Member

    Hi Rich – have you positioned the widget outside of an actual widgetized sidebar area?

    in reply to: Auto Generated Calendar @ /events/ not Showing up. #27433
    Barry
    Member

    http://dev.iadc.org.php53-4.dfw1-2.websitetestlink.com/events/

    Some amount of output is being generated, but it stops right after the opening html tag.

    Since you upgraded from 1.3, can I ask if you have customized templates in your theme’s events sub-directory (perhaps they were also configured for Twenty Eleven for testing?) If so, these may contain deprecated code – can you try swapping them out or simply deleting/temporarily renaming your theme’s events directory so that the plugin’s default views are used?

    If that isn’t the problem, let me know and we’ll go from there 🙂

    Barry
    Member

    No problem, thanks for feeding back with the solution 🙂

Viewing 15 posts - 17,281 through 17,295 (of 17,936 total)