Auto Generated Calendar @ /events/ not Showing up.

[David]

Hello Guys i am in need of expertise for a website that I am working on at this moment. The test link is: http://dev.iadc.org.php53-4.dfw1-2.websitetestlink.com/

The Problem: The auto generated griview calendar is not showing up on the site. The site was originally on The events Calendar Pro ver. 1.3 but now after the upgrade I am not able to figure out why the /events directory is not showing up. I have disbled all plugind and reverted the them to the default 2011 theme. Please help.

[Barry]

http://dev.iadc.org.php53-4.dfw1-2.websitetestlink.com/events/

Some amount of output is being generated, but it stops right after the opening html tag.

Since you upgraded from 1.3, can I ask if you have customized templates in your theme’s events sub-directory (perhaps they were also configured for Twenty Eleven for testing?) If so, these may contain deprecated code – can you try swapping them out or simply deleting/temporarily renaming your theme’s events directory so that the plugin’s default views are used?

If that isn’t the problem, let me know and we’ll go from there 🙂

[David]

Hello Barry. On the Testlink above, The 2011 Theme is active and there is no /events/ directory in this theme. What else could be causing this problem?

[Barry]

Interesting: can I confirm that you tested this out with a default theme (like Twenty Eleven) and all non-Modern Tribe plugins deactivated simultaneously – can you also confirm that you are using version 2.0.9 of both The Events Calendar and Events Calendar PRO?

[David]

Yes, all of the other plugins are simultaneously disabled. And The Events Calendar and Events Calendar PRO version 2.0.9 are both active.

[Barry]

Thinking back to one of my initial observations:

Some amount of output is being generated, but it stops right after the opening html tag.

Can I ask if you have A) access to the error logs and can see anything in there B) which template you are using (see Events > Settings > Template > Events Template to determine this).

Thanks for your continued patience – I’m sure we can get to the bottom of this!

[David]

Hello Barry,
A) Yes I have access to the server error logs and the error being generated is
• [05-Nov-2012 17:34:48 UTC] The Events Calendar Log: Initializing Tribe Events on Nov, 5th at 05:11:48 pm
B) The template that I am using for the Events Template is the “Default Page Template” of the 2011 theme

[Barry]

Hi David – I’ve replied to your email and will await your reply.

[Barry]

To summarize for the benefit of anyone else who might encounter similar difficulties, the problem seems to have been a directory named events at the same level as the WordPress installation (which happened to contain a file called index.html in this case).

That meant requests such as website.com/events/ were returning the HTML from that directory, due to the way the web server is configured to work.

David: if that answers your query I’m inclined to close this thread – but let me know if we’re off-beam here or if you need further assistance 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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