[Barry]

Our own code responsible for generating PDFs is mainly split across:

• wootickets/classes/class-wootickets.php
• the-events-calendar/lib/tickets/tribe-tickets.php

We don’t generally recommend editing core plugin code, though, so you will probably want to look at our use of the woocommerce_email_attachments hook in the first instance.

[Barry]

Yes, please deactivate all other plugins (except for The Events Calendar and Events Calendar PRO) and switch to a default, unmodified theme 🙂

[Barry]

I’ve sent 3.0 across to you 🙂

[Barry]

Unfortunately we don’t have an ETA just yet – we have focused a lot of resources on our forthcoming 3.0 release, which will see a whole raft of changes and improvements coming to the fore.

Due to that, we have deviated from our normal program of monthly maintenance releases – however that is not permanent and we expect to start updating add-ons like WooTickets again on a regular basis, soon.

To pick up on your note regarding the styling of the PDF ticket, that’s completely understandable and as I may have noted elsewhere on the forum we do plan on creating a tutorial to help people customize the PDFs more easily.

Thanks again for all the feedback 🙂

[Barry]

Yep you’re right, sorry I should have been clearer – there was no need to deactivate The Events Calendar/Events Calendar PRO, both need to be active.

One thing I’m not clear on is, did you try switching to a default, unmodified theme like Twenty Eleven? I’m still curious as to why the “Events List” and “Calendar” buttons aren’t showing here.

Are you also aware of the error displaying here? Seems to relate to a different plugin (“Exponent Web Media Pinterest?”) but it’s impacting on an events page, so it’s worth taking note of.

[Barry]

Great, look forward to hearing from you.

[Barry]

Thanks Chris, I’ve noted your comments on our issue tracker and both points will, hopefully, be taken on board for the next release.

[Barry]

Glad you’re all sorted here – I’ll make a note of that.

[Barry]

We can definitely leave this open to see what people are trying – and I updated your other thread re printing event dates on the PDF 🙂

Thanks!

[Barry]

… Just to be clear, though, we have already logged adding the event date to generated PDFs as a feature request – so hopefully that will be added in the next version or soon thereafter.

[Barry]

Anything is possible! 🙂

It would however be beyond the realm of support that we can offer here to guide you through that – but we can definitely leave this open if you want to gather further input from other members of the community on this one.

[Barry]

Hi Antoine – are you referring to the Stock field?

[Barry]

No it doesn’t. It doesn’t actually support recurring events (at least, not currently) so the fact that a ticket is “shared” by all events is in a sense just a side effect.

[Barry]

Just a heads up, might be next week before we can get an answer to you here – sorry for the delay.

[Barry]

Hi Maria,

So one approach could be to outright change the WooCommerce cart/empty.php template and change the page it links back to there. You could also do this using hooks, so as to avoid hardcoding anything in place.

The complexity would come in if you are selling a mixture of event tickets and other items, in which case you may not always wish to do this though you could of course have a second button or introduce logic to work through this intelligently (the woocommerce_cart_is_empty and woocommerce_get_{page}_page_id hooks could be handy there).

In any event, if you are happy to wait and see if we can get an answer to Joe’s question (from the other thread you referenced) then bear with me and I’ll chase up on that one.

[Author]

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