Forum Replies Created
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Barry
MemberThat’s strange – what do you actually see when you visit the My Events page (normally found at example.com/events/community/list)?
Barry
MemberHi, apologies for missing you on Friday however it may be you posted after the last sweep of the forum – since you opened another thread and we’re already dealing with this there I will go ahead and close this one.
Thanks!
Barry
MemberOK … I’m a little unclear here. If you’ve removed the code that displays the I am not an evil spammer then, basically, the checkbox should not be appearing. Can you confirm which code you removed?
If you then want to eliminate the warning message you could try inserting this line of code into your custom community/event-form.php template:
<input type="hidden" name="naes" value="1" />That could go just above the following line:
<?php do_action( 'tribe_ce_event_submission_form_before_post_submit_button' ); ?>Does that help at all?
Barry
MemberSure – well please do vote across on our Uservoice suggestion page (or create a new item if it hasn’t already been created).
Thanks!
May 6, 2013 at 1:19 pm in reply to: How do I edit the Event (or Products) view so that I can easily view ticket #'s? #47709Barry
MemberA high level overview like that could be a great feature, potentially, so it would be interesting to get a sense of what other users think of this. If you’re game to do so, you could suggest a feature over on our UserVoice page – that means others can show their support and it gives us a great sense of what people want.
Right at this moment however you would need to build your own custom view to make this happen.
Barry
MemberHi Mike,
The actual code that generates the PDF can be found in the TribeEventsTickets class (the generate_attendees_PDF() method) which is in the core plugin:
the-events-calendar/lib/tickets/tribe-tickets.php
WooTickets itself calls that code from via the woocommerce_email_attachments filter hook.
If I were to make significant changes to the ticket myself then I would probably start by unhooking WooTickets’ filter and building out my new one – since unfortunately, so far as I can see, there is no straightforward way to inject fields into the existing PDF (without modifying core code).
Sorry we can’t do more to help on this one; one thing I can say however is that this area is being overhauled and should be a lot easier to work with and customize soon ๐
Barry
MemberHi! It’s looking as if you already figured this one out – can you confirm if you’re good to go here/need further help?
Barry
MemberNo problem, since there isn’t much more we can do here on the forum I’ll go ahead and close this thread.
May 6, 2013 at 10:11 am in reply to: URGENT! Changed WordPress Site Address (URL) – Calendar not working #47690Barry
MemberSure thing ๐
Barry
MemberSorry for the delay – I didn’t see your replies coming through, please accept my apologies as we do strive to reply within 24 hrs (or at least on the next working day).
I other words, if some lost student wen to my website and bought the event on the 03 of may theyโll think that it starts that day and that itโs just one day.
Indeed, so you’d need to communicate otherwise – whether by editing the event description or some other means. Again, WooTickets does not support recurring events so, if you do choose to use it with recurring events, these are problems you’ll come up against and have to resolve in a way that makes sense to you and your customers.
By the way, how can I modify the info shown to include the repeatance?
We do have a template tag that may be useful here:
If you are unfamiliar with template tags then you will probably want to read up on our Themer’s Guide first of all.
May 3, 2013 at 11:55 am in reply to: EC Pro causes menu/slider features to not function when active. #47588Barry
MemberOK, but this still would seem to relate to the fact that a much earlier version of jQuery is in use on your site (it is still at version 1.6.4) than ships with current releases of WordPress as standard – and it is that more up-to-date, default version of jQuery that our plugin quite reasonably expects to be present.
There’s not a lot we can really do if your theme (assuming it is your theme and not another plugin) is enforcing that.
If you are still unsure as to whether it is indeed your theme or in fact another plugin which is enqueuing this earlier version of jQuery (I’m not absolutely sure we’ve determined that just yet) then the first thing to do is run through our complete troubleshooting steps which can help you to do just that by means of a process of elimination:
- Please ensure that your Modern Tribe plugins are up-to-date and in-synch … for instance if you are using The Events Calendar 2.0.11 you must also use Events Calendar PRO 2.0.11
- Deactivate all other plugins and change your theme to a default, unmodified one such as Twenty Eleven or Twenty Twelve
- Now test to see if the problem still exists
- If the problem has been solved by these steps, start reactivating everything one-at-a-time, testing at each point to see if the issue has returned
- If the issue does return, take note of whichever plugin (or theme) you reactivated immediately before it started again – it’s likely there is a conflict with this item
Once you determine the cause you should go to the plugin vendor (or theme vendor) and seek their advice.
Now I appreciate you’ve already taken this to the theme vendor so, if it is definitely their theme which is causing this older version of jQuery to be used, and they won’t do anything to change that, then realistically there is not a lot we can do either.
Barry
MemberHi everyone, sorry for the lack of updates – it’s been a difficult issue to pin down. However, it does look like there is a correlation between the use of symbols such as “smart quotes” (where they are transformed from straight quotes to their typographically correct opening and closing forms) and possibly other characters, too.
Unfortunately when Eventbrite sends event data across (and when a title or description includes those special symbols) it is causing breakages as it seems those same special symbols are not correctly encoded.
Our developers have raised this issue with Eventbrite and hopefully something will come of that – in the meantime, some advice that may be helpful is to avoid using software such as word processing programs to draft your descriptions. Doing so can result in various hidden characters creeping in and wreaking havoc – so creating and editing events directly from eventbrite.com itself is recommended.
Should anyone still be experiencing problems – especially if you have a feeling that the above advice is not applicable – then please do go ahead and create a new thread and we’ll do what we can to help from there.
Thanks!
Barry
MemberThis reply is private.
Barry
MemberHi!
Please email my colleague Leah (details in the post below) with an explanation of the situation (or link to this thread) and a copy of your PayPal receipt.
She will then consider your request and take things from there ๐
May 3, 2013 at 9:12 am in reply to: Import Error: "The organizer name already exists. Please enter a different…" #47568Barry
MemberSorry for the delay in updating you first of all – there was a huge gap between my last reply and this one and for that I apologize.
My understanding is that this will be addressed once the forthcoming 3.0 release of The Events Calendar (and corresponding update for Eventbrite Tickets) arrives as this is going to require some re-engineering effort to fully get to grips with this, as not all our users seem to have the same experience here.
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