Barry

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Viewing 15 posts - 15,076 through 15,090 (of 17,936 total)
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  • in reply to: Edit & delete Events disappeared for users #47715
    Barry
    Member

    That’s strange – what do you actually see when you visit the My Events page (normally found at example.com/events/community/list)?

    in reply to: Evil Spammer #47712
    Barry
    Member

    Hi, apologies for missing you on Friday however it may be you posted after the last sweep of the forum – since you opened another thread and we’re already dealing with this there I will go ahead and close this one.

    Thanks!

    in reply to: 2nd Request: Evil Spammer Check Box Not Appearing #47711
    Barry
    Member

    OK … I’m a little unclear here. If you’ve removed the code that displays the I am not an evil spammer then, basically, the checkbox should not be appearing. Can you confirm which code you removed?

    If you then want to eliminate the warning message you could try inserting this line of code into your custom community/event-form.php template:

    <input type="hidden" name="naes" value="1" />

    That could go just above the following line:

    <?php do_action( 'tribe_ce_event_submission_form_before_post_submit_button' ); ?>

    Does that help at all?

    in reply to: Recurring Events in WooTickets #47710
    Barry
    Member

    Sure – well please do vote across on our Uservoice suggestion page (or create a new item if it hasn’t already been created).

    Thanks!

    Barry
    Member

    A high level overview like that could be a great feature, potentially, so it would be interesting to get a sense of what other users think of this. If you’re game to do so, you could suggest a feature over on our UserVoice page – that means others can show their support and it gives us a great sense of what people want.

    Right at this moment however you would need to build your own custom view to make this happen.

    in reply to: How do I edit the ticket formats? #47708
    Barry
    Member

    Hi Mike,

    The actual code that generates the PDF can be found in the TribeEventsTickets class (the generate_attendees_PDF() method) which is in the core plugin:

    the-events-calendar/lib/tickets/tribe-tickets.php

    WooTickets itself calls that code from via the woocommerce_email_attachments filter hook.

    If I were to make significant changes to the ticket myself then I would probably start by unhooking WooTickets’ filter and building out my new one – since unfortunately, so far as I can see, there is no straightforward way to inject fields into the existing PDF (without modifying core code).

    Sorry we can’t do more to help on this one; one thing I can say however is that this area is being overhauled and should be a lot easier to work with and customize soon ๐Ÿ™‚

    in reply to: 2nd Request: Evil Spammer Check Box Not Appearing #47692
    Barry
    Member

    Hi! It’s looking as if you already figured this one out – can you confirm if you’re good to go here/need further help?

    in reply to: Request: Exchange Community Events lic for Wootickets #47691
    Barry
    Member

    No problem, since there isn’t much more we can do here on the forum I’ll go ahead and close this thread.

    Barry
    Member

    Sure thing ๐Ÿ˜€

    in reply to: Events Calendar Pro and Yet another Recurring Events #47689
    Barry
    Member

    Sorry for the delay – I didn’t see your replies coming through, please accept my apologies as we do strive to reply within 24 hrs (or at least on the next working day).

    I other words, if some lost student wen to my website and bought the event on the 03 of may theyโ€™ll think that it starts that day and that itโ€™s just one day.

    Indeed, so you’d need to communicate otherwise – whether by editing the event description or some other means. Again, WooTickets does not support recurring events so, if you do choose to use it with recurring events, these are problems you’ll come up against and have to resolve in a way that makes sense to you and your customers.

    By the way, how can I modify the info shown to include the repeatance?

    We do have a template tag that may be useful here:

    https://theeventscalendar.com/support/documentation/events-calendar-pro-template-tags/#functiontribe_get_recurrence_text

    If you are unfamiliar with template tags then you will probably want to read up on our Themer’s Guide first of all.

    Barry
    Member

    OK, but this still would seem to relate to the fact that a much earlier version of jQuery is in use on your site (it is still at version 1.6.4) than ships with current releases of WordPress as standard – and it is that more up-to-date, default version of jQuery that our plugin quite reasonably expects to be present.

    There’s not a lot we can really do if your theme (assuming it is your theme and not another plugin) is enforcing that.

    If you are still unsure as to whether it is indeed your theme or in fact another plugin which is enqueuing this earlier version of jQuery (I’m not absolutely sure we’ve determined that just yet) then the first thing to do is run through our complete troubleshooting steps which can help you to do just that by means of a process of elimination:

    • Please ensure that your Modern Tribe plugins are up-to-date and in-synch … for instance if you are using The Events Calendar 2.0.11 you must also use Events Calendar PRO 2.0.11
    • Deactivate all other plugins and change your theme to a default, unmodified one such as Twenty Eleven or Twenty Twelve
    • Now test to see if the problem still exists
    • If the problem has been solved by these steps, start reactivating everything one-at-a-time, testing at each point to see if the issue has returned
    • If the issue does return, take note of whichever plugin (or theme) you reactivated immediately before it started again – it’s likely there is a conflict with this item

    Once you determine the cause you should go to the plugin vendor (or theme vendor) and seek their advice.

    Now I appreciate you’ve already taken this to the theme vendor so, if it is definitely their theme which is causing this older version of jQuery to be used, and they won’t do anything to change that, then realistically there is not a lot we can do either.

    in reply to: Eventbrite Events Error: Array #47585
    Barry
    Member

    Hi everyone, sorry for the lack of updates – it’s been a difficult issue to pin down. However, it does look like there is a correlation between the use of symbols such as “smart quotes” (where they are transformed from straight quotes to their typographically correct opening and closing forms) and possibly other characters, too.

    Unfortunately when Eventbrite sends event data across (and when a title or description includes those special symbols) it is causing breakages as it seems those same special symbols are not correctly encoded.

    Our developers have raised this issue with Eventbrite and hopefully something will come of that – in the meantime, some advice that may be helpful is to avoid using software such as word processing programs to draft your descriptions. Doing so can result in various hidden characters creeping in and wreaking havoc – so creating and editing events directly from eventbrite.com itself is recommended.

    Should anyone still be experiencing problems – especially if you have a feeling that the above advice is not applicable – then please do go ahead and create a new thread and we’ll do what we can to help from there.

    Thanks!

    Barry
    Member

    This reply is private.

    Barry
    Member

    Hi!

    Please email my colleague Leah (details in the post below) with an explanation of the situation (or link to this thread) and a copy of your PayPal receipt.

    She will then consider your request and take things from there ๐Ÿ™‚

    Barry
    Member

    Sorry for the delay in updating you first of all – there was a huge gap between my last reply and this one and for that I apologize.

    My understanding is that this will be addressed once the forthcoming 3.0 release of The Events Calendar (and corresponding update for Eventbrite Tickets) arrives as this is going to require some re-engineering effort to fully get to grips with this, as not all our users seem to have the same experience here.

Viewing 15 posts - 15,076 through 15,090 (of 17,936 total)