[Andras]

Hi icnadmin,

Thanks for reaching out!

I need to find a way to filter and display all events authored (via user listed in author field) by logged in users.

Unfortunately there is no option for this and it would require custom development.

Here are two sample snippets that might give you an idea on how you can modify the query:

• https://gist.github.com/andrasguseo/60cd347b4cb9e6cd70d10f64152e601a
• https://gist.github.com/andrasguseo/461285a20511647c092247ef12ea3092

Alternatively what you can do is have a category for each author and then use the [tribe_events] shortcode to filter by category.

I also need to display attendees registered next to each event in the view.

If you are using event tickets, then you have an option built-in to do that. When editing an event, go to the Tickets section and click on the settings button. In the opening modal you will see an option to hide or show attendees on the event page.

Hope this helps, let me know.

Cheers,
Andras

[Andras]

Hallo Felix,

Thanks for reaching out!

We are aware of this issue and a fix is in the works. We hope to be able to ship the fix with next week’s maintenance release. Please hang in there.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

Hi Jonan,

Thanks for reaching out!

Sorry to hear about this and thanks for starting with the troubleshooting.

It looks like your theme is causing some kind of a conflict. What theme are you using?

As a start, please resave your permalinks under Settings > Permalinks, clear your cache and see if the issue still exists.

If you are using any caching plugin or CDN, please clear those caches as well AND deactivate them until we find the source of the issue.

Also please share your system information with me in a private reply.

Cheers,
Andras

[Andras]

Hi Alex,

Thanks for reaching out!

Sorry to hear about the troubles with the import. I think I can help you with this one.

One event got imported twice with all elements exactly the same, but a “2” appended to the URL of one.

That usually happens if the event title is the same. The urls / slugs are generated from the event title. If a slug is already used, then a ‘-2’ or ‘-3’ etc. gets added to the end.

Also: does the event name have to be unique?

To answer your question: no. See above. 🙂

when I imported events without unique names it left out even more events

If 2 events have a different name OR a different start date, then they are (supposed to be) handled as different. In other words, two events are considered the same if they have the same title and the same start date and start time.

There are a couple of tests that you can try.

If events are not importing that have the same title, try to make a small modification to the title (e.g. add an extra space between 2 words) and check if it gets imported.

If you can share with me the csv file that you are trying to import I can take a look to see if I find something.

Cheers,
Andras

[Andras]

Hi Karin,

Thanks for getting in touch with us!

There is no built-in option to display two currencies. It might be possible though if you use WooCommerce and an add-on that provides this functionality.

Since I don’t know how the first one would work I cannot give you any reply or options for displaying a comparison. Also, I’m not familiar with Order Ticket Pro and haven’t been able to find any references to that in my searches.

Let me know if I you have any more questions.

Cheers,
Andras

[Andras]

Hi,

Thanks for reaching out!

For a category feed you can use this url structure:

https://www.westmountcharter.com/events-calendar/feed/?tribe_eventcategory=133

I’m not sure if it is possible to get more categories into the feed though. Please give me some time to check.

Cheers,
Andras

[Andras]

Hi Mattias,

After reviewing your request this essentially looks like a custom development task and so is outside of our stated scope of support.

With that being said, we’d love to help point you in the right direction.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to attempt the results that you are looking for.

If you’d prefer not to tackle this customization on your own, we may be able to assist you further. We do need to prioritize support requests from other customers at this time but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.  Please let us know if you’d like to go this route so that you can be added to this queue.

In the meantime, if there is any more information you can share (including mocks) that will help us to better understand what you are seeking please do feel free to add them to this ticket.

If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

Thanks and cheers,
Andras

[Andras]

Okay, I guess you are using a recurring event.

Please note that tickets do not fully support recurring events at this moment. Shared capacity cannot span several events, only one.

So in this case you will need to create 3 separate events and create the tickets for them separately.

Cheers,
Andras

[Andras]

Hi,

For the widget you can just change the widget title under Appearance > Widgets and if I remember correctly you can leave it empty.

If that doesn’t work, then you can use this css:

[code language=”css”]
.tribe_mini_calendar_widget .widget-title {
display: none;
}[/code]

For the location, it’s on line 26 that looks like this:

[code language=”php”]<dd class="tribe-venue"> <?php echo tribe_get_venue() ?> </dd>[/code]

Let me know if that does the trick.

A.

[Andras]

When the fix goes out we will post a message for you in this thread.

If you have opted in to receive email notifications about any new messages here, then you will receive an email as well.

The fix should be released next week with the maintenance release if all goes well.

Cheers,
Andras

[Andras]

Okay, thanks for reporting back.

I will leave this ticket open for now, so you can get back to me with the results.

Don’t hesitate to ping me if you are still experiencing the issues, I’d be happy to assist you further.

Cheers,
Andras

[Andras]

I’m so happy to hear that helped you! I had quite some fun tinkering with it. 🙂

As for the emails, if it is a WooCommerce order status email that’s a bit more tricky.

If it is simply the email containing the ticket and ticket information, then you should look at this file:

wp-content/plugins/event-tickets/src/views/tickets/email.php

If you want to make any changes to that, then I recommend a template override.

This should get you started.

I am going to close this ticket for now as this question is resolved. If you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

[Andras]

Hi ad-elit,

There is a setting just for that. 🙂 You can find it under Events > Settings > General tab > Recurring event instances

Please note that this only influences list-style views, like List, Day and Photo view and will not have an effect on the month view or the week view.

Does this help? Let me know.

Cheers,
Andras

[Andras]

Hello,

Thanks for reaching out!

There is no limit set as to how many tickets can be created for a page or event. It is virtually limitless.

Looking at your system information – thanks for sharing upfront – I see that you have quite a low memory allocation (40M) for your site. Before doing anything else I would try to up that to 128M or even 256M and see if that helps.

The execution time of 30s is a default value. In most cases that should be sufficient. If the memory increase doesn’t help, then you can try to up that to 60s in parallel.

These are settings on the hosting server, not in WordPress, so you will need to get in touch with your hosting provider or server administrator.

Let me know if that solves the case.

Cheers,
Andras

[Andras]

Hi Jeremy,

Thanks for reaching out!

So if I understand correctly, then you have 3 events. For each and every event you have a capacity of 48. (So 48 for the first, 48 for the second, and 48 for the third.)

For each event you want to sell 2 types of tickets.

If this is what you need, then you need to set up 2 tickets for each events and set “Share capacity with other tickets” with the capacity of 48.

Does this help? Let me know.

Cheers,
Andras

[Author]

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