Tickets Not Allowing Updates

[leeuniversity]

I have setup all of my tickets on one page located at http://www.leeucentennial.com/register/ and its working as expected.

However, I need to make some updates and when I try to update any of the tickets, it attempts to go into edit mode, but never provides the edit screen.

Is there a limit to the number of tickets that can be placed on a page? If so, what is that number? I was able to edit up until the last five tickets were entered.

[Andras]

Hello,

Thanks for reaching out!

There is no limit set as to how many tickets can be created for a page or event. It is virtually limitless.

Looking at your system information – thanks for sharing upfront – I see that you have quite a low memory allocation (40M) for your site. Before doing anything else I would try to up that to 128M or even 256M and see if that helps.

The execution time of 30s is a default value. In most cases that should be sufficient. If the memory increase doesn’t help, then you can try to up that to 60s in parallel.

These are settings on the hosting server, not in WordPress, so you will need to get in touch with your hosting provider or server administrator.

Let me know if that solves the case.

Cheers,
Andras

[leeuniversity]

I made the changes and will monitor. thanks!

[Andras]

Okay, thanks for reporting back.

I will leave this ticket open for now, so you can get back to me with the results.

Don’t hesitate to ping me if you are still experiencing the issues, I’d be happy to assist you further.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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