[Andras]

Hello again,

So far I haven’t been able to reproduce the issue on your home page.

I checked a bit the code of that page. It looks to me you are using the snippet found in this article:
https://theeventscalendar.com/knowledgebase/show-more-than-ten-events-in-advanced-list-widget/

Could you please check if the issue of the dates still exists if you remove the snippet from your functions.php file?
It is enough if you comment out the line which starts with ‘add_filter’ with 2 slashes like this:

// add_filter ...

Also, removing all other calendar related customization – if you have any – might shed a light on this.

Thanks,
Andras

[Andras]

Hey Frank,

Sorry for only replying now. We had a busy week and I overlooked this thread, I apologize.

The next update is coming in the first half of July, but I cannot confirm yet whether this will be fixed or not. I ask for your patience. Once I know more I will let you know.

Thanks and cheers,
Andras

[Andras]

Hello V.A.,

Thanks for submitting your system info. Though it looks like it is not the full info. Could you please try submitting again?

Also in the twenty template with other plugins off it does the same thing.

Both same things? Can you confirm that with the default template and all plugins off except for the events calendar plugins:
– you still see the publish date in the widget in the sidebar, instead of the event date?
– the google maps still doesn’t show up in the event view?

Thanks!

Also, if you could point me to a specific page where you are having a problem with the google maps, it would be helpful.

Thanks and cheers,
Andras

[Andras]

Hi Gene,

That, indeed, is a question I was wondering myself. I posted the question to our developers but didn’t receive a reply yet. I’ll keep you posted.

Cheers,
Andras

[Andras]

Hello again Christine,

Thanks for checking that option. It looks like it is overridden by the theme somehow, as you said.

It is possible to hide that whole bottom section on the calendar pages with a little css tweak. It will still be there in the code, but it will not be visible. Just paste this into your theme’s style.css file:
.post-type-archive-tribe_events #bottom {
display: none;
}
Let me know if this helps and is you have any followup questions.

Cheers,
Andras

[Andras]

Hi Nicolas,

I’m glad your website is all patched! I know how good that feels. 🙂

To make it work on browser resize as well, just exchange “min-device-width” to “min-width” and then it should properly work in the browser as well.

When we release a new version, the plugins go through thorough testing, Q&A and whatnot. But since we cannot possibly test every scenario, theme and plugins, some bugs sneak through. This is where our community, including yourself, are a big help to us. Without you, we couldn’t make our plugins better and better. So thank you as well!

Since you marked this ticket resolved I will go ahead and close it. In case you have any other questions or come across any bugs, do not hesitate to open a new one. We’ll be here to help. 🙂

Cheers,
Andras

PS: If you like our plugins then we would welcome a review in the WordPress plugin repository. Thanks!

[Andras]

Hey Tim,

Thanks for reaching out! Sorry you are having this issue. Indeed, you are not the only one. We are aware of the importance of this, we already have an internal ticket for the issue. I’ll add your thread to it to give it more push.

Meanwhile the only workaround is to downgrade to version 4.1 of the plugins. You can find these older versions under your Downloads in your account at theeventscalendar.com.

Let me know if you have any followup questions.

Cheers,
Andras

[Andras]

Hello V.A.,

I’m sorry you are having some issues. Let me try to answer your questions.

In order to be able to fully help you I need to ask for 2 things:

1. Could you please share with me your system information? Here’s how you can do that: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Can you run a test for conflicting plugins and themes based on this guide? https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
This can help us eliminate any issues caused by a conflicting plugin. While doing this please check if any of the issues you mentioned has disappeared.

On your front page you have the Events List widget running. Unfortunately the filter bar does not work with this. The filter bar only works on the different calendar views.

For the missing google maps, could you point me to a specific page (or 2) where this is happening? (Please also check this during step #2 above.)

Will be waiting for your answer.
Cheers,
Andras

[Andras]

Hello Jason,

Thanks for reaching out and I’m so sorry you are experiencing this problem!

Indeed, this has resurfaced. We are investigating the problem. We ask for your patience until this is solved.

Could you please confirm back to me that you are also getting this error message when you have a default theme like twentysixteen enabled and only The Events Calendar plugin activated?

Thanks and cheers,
Andras

[Andras]

Hello again John,

I’m sorry about the misunderstanding of your problem. Now it is definitely clear. This is definitely not normal behavior.

To be able to help you I’d like to ask you to do couple of things:

1. Please share with me your system information, based on this guide.

2. Run a test for conflicting plugins / themes. Here is a write up to help you how to do that.

3. When you got that result, did you do an actual purchase or did you send out a test email?

4. Do you have any customizations which might affect that?

Eagerly waiting for your answers.

Cheers,
Andras

[Andras]

Hi again,

Thanks for checking! Please give me a bit of time while I investigate. Thanks for your patience!

Can you possibly share a link where this is visible?

Thanks,

Andras

[Andras]

Hello Hans,

Try using the following css. This is for the link you posted in your opening thread, but should be quite generic:

form.cart input.qty {
pointer-events: none;
}

Note, that despite this users will be able to enter the field using the TAB key.
If you want to totally disable any input there, then you might want to customize the template file so instead of an input field it only echos you the amount.

Hope this helps.
Cheers,
Andras

[Andras]

Hi Lucy,

Thanks for reaching out.

You can achieve the desired effect if you add the below snippet to your theme’s function.php file:


add_filter( 'tribe_events_week_get_hours', 'filter_week_hours' );

function filter_week_hours( $hours ) {
$hour = 0;

foreach ( $hours as $key => $formatted_hour ) {
if ( $hour < 7 || $hour > 18 ) {
unset( $hours[ $hour ] );
}

$hour ++;
}

return $hours;
}


Change the timings in the middle of the code as per your need.

Let me know if this helps.

Cheers,
Andras

[Andras]

Hi Gene,

Thank you for reaching out! I have to say I really enjoyed reading your post. Thank you for your valuable insights and feedback.

While we are developing the plugins we do a lot of testing for bugs, and some different scenarios. Of course, it is nearly impossible to test all use cases that are out there in the wild, that is why feedback like yours are much appreciated.

I have some experience with different plugins and how their admin looks like, and I totally understand your frustration. Fortunately I might have a solution that could work for you. It involves using our Advanced Post Manager plugin, which you can download for free from the WordPress plugin repo. You can go ahead and download it, but don’t just activate it yet. First, go through these steps:

1. Go to Events in your WordPress admin and open the Screen Options in the top right.
2. Tick all the columns to be visible and switch the View Mode to Excerpt View. And hit Apply.
   https://cloudup.com/cmMiHQdbXYF
3. Go to your Plugins and now activate Advanced Post Manager
4. Go back to your Events and on the top of the list you will see a new box with Filters & Columns. Here, on the right side you can activate and deactivate additional columns, including Event cost. Hit Apply.
5. If you want you can also create separate filters for filtering your list based on different event properties, and you can save these filters to be used in the future with one click.

 

I really do hope this will help make reviewing your pending events less tedious and maybe a bit more fun. 🙂 If not fun, then at least a bit easier to manage.

I would be happy to hear how this works out for you.

Cheers,
Andras

[Andras]

Hello John,

You should be able to achieve that with a bit of customization.
You can find more info on this in our Themer’s Guide. https://theeventscalendar.com/knowledgebase/themers-guide/

More closely, you will most probably need to override this file in your theme’s directory: wp-content/plugins/event-tickets/src/views/tickets/email.php

Let me know if that gets you started.

Cheers,
Andras

[Author]

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