Global Stock doesn’t change when I increase the stock in an order

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Home › Forums › Ticket Products › Event Tickets Plus › Global Stock doesn’t change when I increase the stock in an order

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  • June 22, 2016 at 7:28 am #1130337
    Frank
    Participant

    Hi,

    The global stock changes when I reduce stock in an order, but not when I increase it. See video here :

    Password : ECPPRO

    All WordPress and plugins are up to date.

    Best regards,
    Frank

    June 22, 2016 at 12:44 pm #1130517
    Frank
    Participant

    anybody here?

    June 22, 2016 at 1:11 pm #1130532
    Frank
    Participant

    This reply is private.

    June 22, 2016 at 3:54 pm #1130690
    Andras
    Keymaster

    Salut Frank,

    Thanks for reaching out with this issue and for submitting your system information. And thanks for your patience.

    I’m sorry you are experiencing this issue. I have managed to recreate it locally based on the super helpful video you posted, thanks for that. This looks like a bug, I will create an internal bug ticket for this, so our devs can jump on it and deliver a fix.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one, if needed.

    Thanks and cheers,
    Andras

    June 22, 2016 at 4:03 pm #1130692
    Frank
    Participant

    Hey Andras,

    Thanks for your message.

    As the video seems useful, I leave it online for the dev team 🙂 I will remove it when this bug will be fixed.

    Cheers,
    Frank

    June 23, 2016 at 1:59 am #1130806
    Frank
    Participant

    Hey Andras,

    Just updated to 4.2.1, the bug is still here 🙁

    Do you have any ETA for the next update?

    Thanks,
    Frank

    June 28, 2016 at 10:51 am #1133064
    Andras
    Keymaster

    Hey Frank,

    Sorry for only replying now. We had a busy week and I overlooked this thread, I apologize.

    The next update is coming in the first half of July, but I cannot confirm yet whether this will be fixed or not. I ask for your patience. Once I know more I will let you know.

    Thanks and cheers,
    Andras

    June 30, 2016 at 3:14 am #1133864
    Frank
    Participant

    Thanks Andras, waiting for the fix.

    July 8, 2016 at 12:51 pm #1137515
    Brook
    Participant

    Just wanted to update you this will likely be included in version 4.2.3 of our plugin, which is due out in about a couple of weeks. Something could change between now and then, but as of right now that’s the plan.

    Cheers!

    – Brook

    July 23, 2016 at 9:35 am #1143395
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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  • The topic ‘Global Stock doesn’t change when I increase the stock in an order’ is closed to new replies.