[Andras]

Hello again Kieran,

We are aware of that behavior, unfortunately at the moment there is no way to automatically cancel tickets and increase stock and remove the attendees.

We already have a bug ticket for this open. I will add your thread to it to give it more emphasis and a fix should be on the way hopefully soon. Until then I kindly ask for your patience.

Let me know if you have any follow up questions.

Cheers,
Andras

[Andras]

Hi Kieran,

Thanks for getting back to me on that. I will then leave this topic open so you can post the results. I’m sure it will be helpful for others as well.

Cheers,
Andras

[Andras]

Hey Lucy,

That’s a massive functions.php file. 🙂 I went through it, but I don’t see anything that would be clashing with it. If you remove the snippet I sent you then all works fine?

Could you share with me your system information? Here’s a nice guide for that. https://theeventscalendar.com/knowledgebase/sharing-sys-info/
It might shed some light on things.

Also, you could run a test for conflicting plugins and themes. Here’s how you can do that. https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Waiting to hear from you.

Cheers,
Andras

[Andras]

Gene, thanks a lot for your feedback!
I’m happy we managed to work it all out.

A specific view for admin review sounds like a good idea. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one on the forum and we can help you out.

Cheers,
Andras

PS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!

[Andras]

Hi Staffan,

Yes, it is possible to create an event like that, just as you described, with different tickets (with different amounts if needed) representing the different foodstuff.

At the moment there is no ticket cancellation function implemented in the plugin. So if a participant who already bought a ticket wants to cancel, s/he would need to contact the event owner somehow. Then the event ownder needs to adjust / update the ticket count manually in the back-end.

I hope this helps clarify. Let me know if you have any followup questions.

Cheers,
Andras

[Andras]

Hi Mirko,

Hmmm… the code in functions.php looks fine, though now it also gave me an error.
Let’s try switching the single and double quotation marks, this fixed it for me. Just change the last part to the following:

function enable_google_maps_checkboxes() {
echo "<style type='text/css'>
.events-cal.post-php #google_map_toggle, .events-cal.post-php #google_map_link_toggle {display:table-row !important;}
</style>";
}
add_action('admin_head', 'enable_google_maps_checkboxes');

Let’s check if that helps.

Widgetbar
It looks like Avada is already somehow overwriting the file somewhere. You could check in the Avada theme folder if there are any overwrites, and then I would guess you have to put the new file in the same folder structure under your child theme.

Before this you can also test if it is really Avada. Just switch on a default theme like twentysixteen and check whether the original overwrite works or not. It it works there, then Avada has something to do with it.

I hope this helps you move forward. Let me know if there’s anything else.

Cheers,
Andras

[Andras]

Hi Stefan,

Currently how search is implemented in the map view is, it searches from the given day forward.

Why it includes July 23 when you are searching for July 25 is a bit of a mystery. I didn’t manage to reproduce that locally.

Let me know if you have any followup questions.

Cheers,
Andras

[Andras]

Hi Kieran,

Thanks for sharing the sysinfo and running the test. Fear not, we will sort it out somehow.

It looks like that the Avada theme is doing a redirection when going to that link or doesn’t have the ticket page set up. Unfortunately we cannot help with fixing themes, so I would recommend to contact the creators of Avada to check this out, they should be able to provide a fix for it.

I will leave this topic open, would be happy to hear an update from you.

Cheers,
Andras

[Andras]

Hi Gene,

That’s interesting. I tried copy-pasting the code from here and it works flawlessly on my test site.

The only thing I can think of, do you maybe have any other plugin or code that could influence the admin interface?

A.

[Andras]

Hello Debra,

Thanks for reaching out!

It is possible to limit the hours shown in the weekly view. Just paste this snippet in your theme’s functions.php file:

add_filter( 'tribe_events_week_get_hours', 'filter_week_hours' );

function filter_week_hours( $hours ) {
$hour = 0;

foreach ( $hours as $key => $formatted_hour ) {
if ( $hour < 7 || $hour > 18 ) {
unset( $hours[ $hour ] );
}

$hour ++;
}

return $hours;
}


You can customize the range shown as needed, if you adjust the numbers in this line:
if ( $hour < 7 || $hour > 18 ) {

Let me know if this helps!

Cheers,
Andras

[Andras]

Hello Gene,

One of our devs was kind enough to put together this snippet. It adds the starting time after the date.
Just paste it in your theme’sfunctions.php file.


function events_admin_add_start_time( $column_id, $post_id ) {
if ( Tribe__Events__Main::POSTTYPE !== get_post_type( $post_id ) ) return;
if ( 'start-date' !== $column_id ) return;

$time = tribe_get_start_date( $post_id, true, get_option( 'time_format' ) );
echo " <span class='event-start-time'>@ $time </span> ";
}
add_action( 'manage_posts_custom_column', 'events_admin_add_start_time', 20, 2 );


Based on this you should be able to do it for the end time as well, if you need it.

Let me know if this helps.

Cheers,
Andras

[Andras]

Hey funinjerusalem,

Dang, I thought the last bit is gonna do the trick.

We are really limited in providing support for and doing customizations.

I’m sorry, I’m unable to dig into this any further, but I hope this serves as a blueprint to get you or a developer started to fix this.
Here you can find a list of freelancers, who might be able to take what I done and take it further to get what you need.
https://theeventscalendar.com/knowledgebase/find-a-customizer/

I can try to answer some more questions, but have little else beyond what we have already provided.

Cheers,
Andras

[Andras]

Hi Jason,

Thanks for confirming that back to me. I added it to our bug ticket which is set to highest priority, so our developers are working on a fix. Until it arrives I kindly ask your patience.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks and cheers,
Andras

[Andras]

I’m happy to hear the updated worked! Cool!
Meanwhile we released a hotfix yesterday which should fix issues with some translations.

On your search, where are you doing that search? Which view or page? Can you also send me a link?

Cheers,
Andras

[Andras]

Hi Kieran,

Thanks for going pro and welcome to the forums!
Let me try to help you solve the issues. In order to do that, could you please do the following 2 things:

1. Share with me your system information in a private reply. Here’s a guide on how you can do that.
https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Run a test for conflicting plugins and themes based on this guide, and check whether the problem still exists with a default theme (e.g. twentysixteen) and only the calendar plugins and WooCommerce activated:

Testing Conflicts With Themes and Other Plugins

I will be able to help you further once these are cleared.

Thanks and cheers,
Andras

[Author]

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