[Andras]

Hello again Kenneth,

Thanks for opening a separate thread, much appreciated, and thanks for sharing your system information.

To be able to look into the problem more deeply, could you share files or links to the calendars that are being imported with an error?

Thanks,
Andras

 

[Andras]

Hello Alex,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out as well.

If you / your client purchased our premium plugin(s) through a different user account, please login to that account and then post in one of the paid forums. Our dedicated support team will be waiting for your inquiries.

Thank you for your understanding.
Andras

[Andras]

Hey The MET,

I believe tribe_get_start_time() and tribe_get_end_time() are the functions you need.

https://theeventscalendar.com/function/tribe_get_start_time/

https://theeventscalendar.com/function/tribe_get_end_time/

You can find a full list of available functions in our technical documentations page, if you would need anything more:

https://theeventscalendar.com/functions

Let me know if this helps and if I can be of any more help.

Cheers,
Andras

[Andras]

Hey Rhett,

I’m sorry this didn’t work out yet. I took a look at it and I believe I missed one small, but crucial part. Here is the full snippet again, please replace the one you pasted before with this:

.container .column, .container .columns {
margin-left: unset !important;
margin-right: unset !important;
}
.tribe-events-grid .column.first, .tribe-week-grid-hours {
margin-right: -40px !important;
}
.tribe-grid-content-wrap {
float: none !important;
}

Let me know if this fixes it.

Cheers,
Andras

[Andras]

Hi David,

Thanks for checking and sharing!

Indeed, it is a bit beyond of the level of support we provide, but I will take a look at your index (or get someone to look at it 🙂 ) and will get back to you soon on what we find. I ask for a bit of patience.

Thanks & cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hey Sam, thanks for the video, that was super helpful.

Based on that I tried to recreate the issue but didn’t manage…

I think I didn’t explain in detail in my first reply. “Can you test with setting your WP Timezone to UTC, for the sake of the excercise, and check what happens then?” => What I meant is can you set your WP timezone to UTC+-0 and check? (You can leave the event at UTC-5 and check, then set that also to UTC+-0 and check.)

Meanwhile I will also keep checking / testing.

Thanks,

Andras

[Andras]

Hey Mark,

Stoked to hear it got solved!

I am going to go ahead and close this ticket, but if you need help on this or something else, don’t hesitate to open a new topic. We’ll be here.

Cheers,
Andras

PS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

[Andras]

Hello again Jake,

Well, you can add it simply to the description of the event, I believe that is the simplest option.

Or you can try to use the Additional Field functionality of the Pro plugin under Events > Settings > Additional Fields tab

Check these and let me know if they work out for you.

Cheers,
Andras

[Andras]

Hello Jake,

Thanks for reaching out! Check out this plugin, I believe this should help you:

The Events Calendar: Category Colors

Let me know if that works for you and if you have any further questions.

Cheers and have a nice day,
Andras

[Andras]

Hey Nick, welcome to the forums!

Thanks for reaching out! I’m sorry you are having an issue, let me help you with that.

First a question, did you already import those events once, and then deleted them and removed them from the trash?

Let me know if this is the case, there is quite an easy solution for that.

Also, if you could share the iCal link that you are trying to import, that would help.

Thanks and cheers,
Andras

[Andras]

Hello The MET,

Hey, a big thank you for using our plugins and welcome to the forums! Let me help you with that question.

There is no setting where you can adjust only the date format in the widget. I believe the easiest would be to create a custom template for that. In this knowledgebase article you should find everything to get started. Look at the ‘Customizing the This Week Widget’ section. And I believe you will need to remove one line from the custom wp-content\plugins\events-calendar-pro\src\views\pro\widgets\this-week\single-event.php file.

Configuring the Events By Week Widget

I hope this helps and please, do let me know if you need more support on this.

Cheers,
Andras

[Andras]

Hello Mr. Mark E. Mooney,

Thanks for using our plugins and welcome to the forums! I see your issue and good news is I can totally help you with that. 🙂

You don’t see the placeholder in Firefox and IE because of the following setting, presumably in your style.css file:
#tribe-bar-form input[type="text"] {
[...]
height: 40px;
padding: 20px;
}
So the field is 40px high, and there is a 20px padding on the top, and 20px on the bottom, which doesn’t leave any space for the text.

There are three ways this can be solved:

Option #1:

You change the padding value to
padding: 0 20px;
That will leave the paddings on the side, but not on top and bottom.

 

Option #2:

You remove the height of 40px (just delete the whole line). This will make those input boxes higher, but will leave you the padding of 20px at the top and bottom, in case that is the looks you desire.

 

Option #3:

Add this line to the declarations there:
box-sizing: content box;
This will make the input fields gigantic, (40px height for the text and 20-20px padding on top and bottom, total of 80px height). In this case you will need to adjust the width of the boxes, because they touch each other.

 

I believe you are looking for solution #1, just wanted to let you know all the options you have. Just in case. 🙂

Let me know how this works out for you.

Cheers and have a happy day!
Andras

[Andras]

Hello David,

I’m sorry this didn’t solve the problem. Let’s go further.

1. Could you please share your system information with me in a private reply?
Here’s a handy guide how you can do that:
https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Can you test the results in the following way:

• Events > Setting > General tab > Recurring event instances is switched on, so only the first is shown.
• Events > Setting > General tab > Include events in main blog loop is switched on
• Switch of all plugins except for the Modern Tribe ones
• Switch to a default theme like twentysixteen

Please test it like this, as on my local install this produces the desired result: on the landing page of the site I have the blog posts and the events listed, and from the recurring event I see only the first instance.

If this gives you the expected result, then switch your theme on, and re-check. If it still works, then switch back you plugins one at a time and check which causes an issue.

Let me know the result and if it’s still not working we will try to look further.

Thanks and cheers,
Andras

[Andras]

Hello Andrew,

Thanks for going Pro and welcome to the forums! I’m sorry you are having this issue, let me try to help you solve it. Let’s go one-by-one.

EC Pro:

There is no extra menus added under Events per se. You will find extra option under Event > Settings on the different settings tabs and also 2 new tabs: Default Content and Additional Fields.

Also you will have more options when creating / editing an event. With Pro you will have the chance to set up events as recurring.

I hope this clarifies this part. Let me know if you need any more help with this.

 

Template files

You can find all the templates for EC Pro in this folder:

wp-content\plugins\events-calendar-pro\src\views\pro\

If you tell me which template you are looking for specifically I might be able to point out the exact file to you.

 

On the theme and bundle:

There shouldn’t be any conflicts, but unfortunately sometimes they do come up. You should be able to check within your theme’s setting whether all the templates are up to date. If not, you might need to update them manually (that’s usually only a copy-paste), or wait for a theme update.

 

Let me know if this all helps and if you have any other questions.

Cheers,
Andras

[Author]

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