Events Calendar PRO not working / not installed properly

[Andrew Martinez]

I purchased and installed Events Calendar PRO today but I’m not seeing any extra functionality in the Events Calendar WordPress menus and having a hard time finding any of the template files mentioned in the themer’s guide. I’m not sure if it’s either not installed properly or not working.

We also purchased the Eventbrite Import option but upon importing events the registration options are not showing up.

We are using Webnus Church Theme which comes bundled with your Calendar so I’m assuming there shouldn’t be conflicts.

Any help would be much appreciated. Thanks.

[Andras]

Hello Andrew,

Thanks for going Pro and welcome to the forums! I’m sorry you are having this issue, let me try to help you solve it. Let’s go one-by-one.

EC Pro:

There is no extra menus added under Events per se. You will find extra option under Event > Settings on the different settings tabs and also 2 new tabs: Default Content and Additional Fields.

Also you will have more options when creating / editing an event. With Pro you will have the chance to set up events as recurring.

I hope this clarifies this part. Let me know if you need any more help with this.

 

Template files

You can find all the templates for EC Pro in this folder:

wp-content\plugins\events-calendar-pro\src\views\pro\

If you tell me which template you are looking for specifically I might be able to point out the exact file to you.

 

On the theme and bundle:

There shouldn’t be any conflicts, but unfortunately sometimes they do come up. You should be able to check within your theme’s setting whether all the templates are up to date. If not, you might need to update them manually (that’s usually only a copy-paste), or wait for a theme update.

 

Let me know if this all helps and if you have any other questions.

Cheers,
Andras

[Andrew Martinez]

I got the eventbrite plugin installed and imported an event but the event registration is not showing up at the bottom of the pages. I’ve tried multiple times with two different events and it keeps doing the same thing.

Here is an example page:http://74.124.218.19/~hansav5/event/sattwadharman-benefit-silent-auction-2/

[Andras]

Hey Andrew,

That can be a result of several things.

Does it also happen if you switch over to a default theme like twentysixteen?

Also please try to run a test for conflicting plugins. Here’s a handy guide for that:

Testing Conflicts With Themes and Other Plugins

Let me know the results and we take it from there.

Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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