[Andras]

Hi Sabatha,

Sure thing, I’ll leave this open. I would super-appreciate it if you would report back on how it worked out!

Good luck with your project!

Cheers,
Andras

PS2: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

[Andras]

Hi Fraser,

I’m super happy it helped and thank you for your kind words with regards to our support! Feedback like this makes it all worthwhile.

I am going to go ahead and close this ticket, but if you need help on this or something else, don’t hesitate to open a new topic. We’ll be here to help you out.

Cheers and have a wonderful day,
Andras

PS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

[Andras]

This reply is private.

[Andras]

Hey Sabatha,

I just tested this with creating a user with Contributor role. This is the role right above subscriber, only has capabilities to edit and delete non-published posts. (For more details on WordPress roles check out this article: https://codex.wordpress.org/Roles_and_Capabilities#Contributor

So you can set up Contributor user for the person who is going to scan tickets, s/he will need to  log in on the mobile device and can start scanning away. 🙂

Does this help?

Cheers,
Andras

[Andras]

Hey Tamara,

I’m super stoked to hear it helped! (This was the first snippet I did without any help. 🙂 So it’s a double success for me. 🙂 )

1. The echo should be just fine. I don’t know any better solution from the top of my head. You can check this article for some info, but it also uses echo. So you are good there.

http://www.wpbeginner.com/wp-tutorials/how-to-display-wordpress-post-thumbnails-with-captions/

 

2. I’m very happy you asked this! Always happy to see people who want to learn more.

You were pretty close, yes. It would also be possible to do this as a template override easily. (That was my first thought too.) The only thing you were missing from the function(s) is replacing the null with $venue_id = tribe_get_venue_id(); and the same for organizer respectively.

Adding the image size and the true/false for making it a link is just a bit of beautification.

So congrats!!! You were really close to nailing it!

And although the function is called tribe_event_featured_image it retrieves the featured image of the post / custom post whose id you provide as a parameter. This is because all posts and custom posts are stored in the same database and all the IDs are totally unique, irrespective of their type.

Let me know if there is anything else I can help you out with, or if I can close this thread.

Have a wonderful day!

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Good morning leehuffman,

I managed to talk to one of our developers. It looks like this is a glitch in our plugin. I filed an internal bug ticket for it so should be resolved in the future, however I cannot give any estimates on this just yet.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one. We’ll be glad to help out!

Thanks and cheers,
Andras

[Andras]

Hello Kent,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

What I can share with you is that we are aware of an issue like this, when RSVP stock cannot be changed when WooCommerce is active. Check if maybe that helps you.

Thanks again and cheers,
Andras

[Andras]

Hey Rob,

I’m sorry you are having this issue with the timezones and the iCal export.

Please give me some time to get in touch with the devs to see what we can do about this. I ask for a bit of patience.

Thanks and cheers,
Andras

[Andras]

Hello Sabatha,

Thanks for reaching out! That is a very good question there. Let me help you with this:

Basically any app that can read QR codes is fine. I’m sure you can find plenty of free ones in both Android and Apple app stores. (I personally use Norton Snap.)

The event organizer, before starting to scan the codes, needs to be logged in to the WordPress dashboard.

When he scans the QR code, that translates to a URL which goes to the dashboard and automatically checks in the ticket owner to the event.

If they scan a code for a different event, they will get an error message. Just as well when they scan a QR code the second time.

I hope this helps! Let me know if you have any more questions.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hello Jerry Lee and welcome back!

I’m sorry you are having a HTTP 500 issue. I know how frustrating that can be as I faced it a couple of times recently myself.

The response 500 signals an internal server error and can be caused by a lot of things. I recommend you this article which always helped me solve the issue:

http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Also you might want to go through our conflict testing guide, which might help nail down a faulty plugin.

Testing Conflicts With Themes and Other Plugins

As for the MySql issue, it is not a biggie at the moment, it should work fine with that version for now, but in time upgrading to a higher version will definitely be recommended and needed. I’m sad to see that your hosting provider is inflexible in this matter. Keeping software up-to-date also for entry level packages should be a default in my book. If this was my provider I would strongly consider switching to a different one.

You can find several articles on the internet on how to choose a good provider. Here is one:

http://winningwp.com/best-wordpress-hosting/

 

I appreciate the offer of logging in. However, our current policy is not to accept logins or to log in to customer servers/WordPress installations. I’m sorry. I do hope though that this will get solved fast with the above resources.

Let me know if I can help you any further.

Cheers,
Andras

[Andras]

Hello Tamara,

Thanks for getting back in touch again and for clarifying your question. I can help you out here.

It looks like you just might be able to make it without customizing any templates. Add this below snippet to your child theme’s functions.php file and the venue and organizer images will magically 🙂 appear:

https://gist.github.com/andrasguseo/3396c6dba948d789e2937857beff7b47

There are some settings detailed at the beginning of the snippet.

Also, if you want to put the images at the beginning of their respective sections, then you can change tribe_events_single_meta_organizer_section_end to tribe_events_single_meta_organizer_section_start and the same for the venue respectively.

Afterwards you can still do some formatting with CSS.

Let me know if this helps you.

Cheers,
Andras

[Andras]

Hey leehuffman,

Thanks for reaching out to us. I will check with one of the developers and will let you know.

Thanks for your patience!

Cheers,
Andras

[Andras]

Hey Fraser,

Thanks for hanging in there.

If you want to remove on the ‘Free – ‘ part then try pasting this snippet in your child theme’s functions.php file:

https://gist.github.com/andrasguseo/f628738efeb65fa0e737daef5483035f

This will (should) leave the price of the ticket there, my understanding was you want that.

Check and let me know.

Cheers,
Andras

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