QR code scanning where to start and how to use it for event tickets

[Anonymous]

Hi, please can you give me step by step on the following:

– What QR code scan app should we get for Android and Apple?
– How to integrate the app to the website so that when the event organiser scans each ticket whether on the phone or print out, it will checkin that person for that particular event.

Many thanks

[Andras]

Hello Sabatha,

Thanks for reaching out! That is a very good question there. Let me help you with this:

Basically any app that can read QR codes is fine. I’m sure you can find plenty of free ones in both Android and Apple app stores. (I personally use Norton Snap.)

The event organizer, before starting to scan the codes, needs to be logged in to the WordPress dashboard.

When he scans the QR code, that translates to a URL which goes to the dashboard and automatically checks in the ticket owner to the event.

If they scan a code for a different event, they will get an error message. Just as well when they scan a QR code the second time.

I hope this helps! Let me know if you have any more questions.

Cheers,
Andras

[Anonymous]

Many thanks Andras, very helpful indeed. Just a question where you stated the following:

“The event organizer, before starting to scan the codes, needs to be logged in to the WordPress dashboard.”

We don’t want the organiser to have full access to our wordpress admin backend. Can we just create a user on the system and assign him / her with a limited user role and will that still enable the app to check people in without hinderance or issues? Basically to work as per normal.

Many thanks

[Andras]

Hey Sabatha,

I just tested this with creating a user with Contributor role. This is the role right above subscriber, only has capabilities to edit and delete non-published posts. (For more details on WordPress roles check out this article: https://codex.wordpress.org/Roles_and_Capabilities#Contributor

So you can set up Contributor user for the person who is going to scan tickets, s/he will need to  log in on the mobile device and can start scanning away. 🙂

Does this help?

Cheers,
Andras

[Anonymous]

Hi Andras,

Okay, this is great news thanks for that! We’ll just need to trial and error it but I’m sure will come right:) Will let you know if any assistance is needed. Please keep this ticket open for a bit, many thanks.

[Andras]

Hi Sabatha,

Sure thing, I’ll leave this open. I would super-appreciate it if you would report back on how it worked out!

Good luck with your project!

Cheers,
Andras

PS2: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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