[Andras]

Hey Jeremy,

I’m sorry it doesn’t work, not sure what could be the issue. Give it another check if there are any typos in the folder names or file name.

As for the non-pro single event, it goes here:

[your-theme]/tribe-events/month/single-event.php

Usually all files that you can override have a comment at the top saying where the override should be placed if you become uncertain.

Hope this helps.

Cheers,
Andras

[Andras]

Hi Oliver,

Thanks for your honest feedback on this issue, it is very much appreciated.

I totally understand the frustration this can cause, as personally I’m running mostly sites that require translations.

Let me assure you that your feedback does not go unheard. We have found the issue why this was happening with the past 2-3 updates and we are also putting in place a new process for making sure that translations work the way they should: and without any issues.

Thanks again for your feedback and for hanging in there.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hi Emil, thanks for reporting that back!

Since the topic seems resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/
https://wordpress.org/support/plugin/event-tickets/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hello Khahn,

Thanks for sharing that.

I tested the feed and talked with some of our devs and this might be a bug.

I created a bugticket for it and they will check it soon. At this moment I cannot give you any release date for the fix, but I will give you an update as soon as I have something.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.
If you have any new questions or issues please create a new ticket. We’ll be happy to help.

Cheers,
Andras

[Andras]

Hello Mike,

Thanks a lot for the patience. I talked with some of our devs and this might be a bug.

I created a bugticket for it and they will check it soon. At this moment I cannot give you any release date for the fix, but I will give you an update as soon as I have something.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.
If you have any new questions or issues please create a new ticket. We’ll be happy to help.

Thanks and cheers,
Andras

[Andras]

You are very welcome Michael! I’m happy to hear it helped!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/
https://wordpress.org/support/plugin/event-tickets/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hello Iain,

I’m really sorry about this event duplication issue, and thanks for reaching out!

In order to be able to help you I will need to ask for some more info and screenshots from you.

• Can you please share with me the URL you are using for import?
• What are the settings for that specific import? (Go to scheduled imports, Edit the one with issues and take a screenshot of the settings please.)
• What are the generic settings for import? This is under Events > Settings > Import tab. I would be interested in the following sections: 1) Event Update Authority; 2) Global Import Settings; 3) Facebook import settings. (If you can send a screenshot of the whole page, that’s also good.
• A screenshot of your Event Aggregator System Status, which is under Events > Help > bottom of the page and looks like this: https://cloudup.com/c_AbQU9nKmr

Thanks!
Andras

[Andras]

Hello Jeremy,

Thanks for reaching out and reporting this!

We are aware of this issue and a fix will be arriving soon. I will add your thread to our bugticket to give it more push.

Meanwhile the fix arrives you can use this workaround:

1. Copy this file
wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php

to

wp-content\themes\{your-theme}\tribe-events\pro\widgets\modules\single-event.php

 

2. Open it for editing and add these two lines in the beginning (e.g. right after line 23, before the closing ?> tag):

$zip = tribe_get_zip();
$region = tribe_get_region();

3. Save. ?

I hope this will solve it for you until the fix comes. Please let me know.

Cheers,
Andras

[Andras]

Hallo Hans-Gerd,

Sorry about this translation glitch, it slipped through somehow.

If I remember correctly I sent you the steps before, but here is it again.

Fortunately most of these non-translated strings can be translated. It will require some manual work, for which I’m really sorry. Hopefully this will not be needed in the next version any more.

Here is what you need to do:

1. Download the Community Events plugin to your PC and unzip the files.
2. Open the the-events-calendar-community-events\lang\tribe-events-community.pot file with a suitable language file editor (e.g. PoEdit)
3. From the Catalog menu click on Update from sources Then save and close the file.
4. From the same folder open tribe-events-community-de_DE.po (or the version you are using) and from the Catalog menu choose Update from POT file. Save and close.
5. Upload the tribe-events-community-de_DE.po and tribe-events-community-de_DE.mo files to your server to the respective folder, or to wp-content/languages/plugins/tribe-events-community-de_DE.po (and .mo) if you want to keep the translations after an update.

This should do the trick.

If you already have a translation override in wp-content/languages/plugins/tribe-events-community-de_DE.po (or more translations in the original place) then download / use that file in step 4.

Some of the strings come from Events Calendar Pro, so you will need to do the same steps with those translation files. (Update .pot from sources, then update .po from POT.)

And to be sure, you should do this with the language files of the core The Events Calendar as well.

This should do it.

There are 2 strings which you cannot translate that way at the moment. “Start/End:” and “All day event” on the community event submit page. I think we also had this before.

There is a workaround for this, here’s what you need to do:

Copy this file:

wp-content\plugins\the-events-calendar-community-events\src\views\community\modules\datepickers.php

to here:

wp-content/[your-theme]/tribe-events/community/modules/datepickers.php

Then open it for editing.

In line 67 and 157 you will find the above 2 strings. In these 2 lines change

'tribe-events-community'

to

'the-events-calendar'

That should do this part.

I hope this helps and I’m sorry it is so cumbersome. We are working to get this fixed for the next version.

Let me know if all goes well.

And once you have all the translations ready we would be really happy to receive them, so we can make it part of the package.

Cheers,
Andras

[Andras]

Hello again Oliver,

Thanks again for your patience. I had to test some things and fortunately most of these non-translated strings can be translated. It will require some manual work, for which I’m really sorry. Hopefully this will not be needed in the next version any more.

Here is what you need to do:

1. Download the Community Events plugin to your PC and unzip them.
2. Open the the-events-calendar-community-events\lang\tribe-events-community.pot file with a suitable language file editor (e.g. PoEdit)
3. From the Catalog menu click on Update from sources Then save and close the file.
4. From the same folder open tribe-events-community-de_DE.po (or the version you are using) and from the Catalog menu choose Update from POT file. Save and close.
5. Upload the tribe-events-community-de_DE.po and tribe-events-community-de_DE.mo files to your server to the respective folder, or to wp-content/languages/plugins/tribe-events-community-de_DE.po (and .mo) if you want to keep the translations after an update.

This should do the trick.

If you already have a translation override in wp-content/languages/plugins/tribe-events-community-de_DE.po then download that file and use that in step 4.

Some of the strings come from Events Calendar Pro, so you will need to do the same steps with those translation files. (Update .pot from sources, then update .po from POT.)

And to be sure, you should do this with the language files of the core The Events Calendar as well.

This should do it.

There are 2 strings which you cannot translate that way at the moment. “Start/End:” and “All day event” on the community event submit page.

There is a workaround for this, here’s what you need to do for that:

Copy this file:

wp-content\plugins\the-events-calendar-community-events\src\views\community\modules\datepickers.php

to here:

wp-content/[your-theme]/tribe-events/community/modules/datepickers.php

Then open it for editing.

In line 67 and 157 you will find the above 2 strings. In these 2 lines change

'tribe-events-community'

to

'the-events-calendar'

That should do this part.

I hope this helps and I’m sorry it is so cumbersome. We are working to get this fixed for the next version.

Let me know if all goes well.

Cheers,
Andras

[Andras]

Hi Greg,

Thanks for reaching out!

There is a setting for this under Events > Settings > General tab > Timezone settings (bottom of the page).

You can tick a checkbox there to get the timezones on the event page.

Check and let me know if this is what you are looking for.

Cheers,
Andras

[Andras]

Hallo erneut,

Sorry for this issue, we are already deep into investigation, trying to find the source of the issue. I’ll ask for a bit of patience. I’ll be in touch as soon as I have something.

Danke und grüsse
Andras

[Andras]

Hello Oliver,

Thanks for reporting this. I started checking and there might be some bigger issue. Please give me some time to investigate. I’ll get back to you as soon as I can.

Thanks for your patience!

Cheers,
Andras

[Andras]

Hello mhanz,

We had a discussion internally and here is the info I got:

– The event is not listed publicly (per how the customer configured it on eventbrite.com)
– This is one of several criteria we look at before deciding if we should render the iframe or not
– Since it’s not listed publicly, we err on the side of safety and don’t show it
– We don’t currently have filters in place to change this behaviour

On the positive side, the developer quickly cooked up a snippet, which should render the iframe even when the event is set to private. Just paste this into your theme’s functions.php file:


/* RENDER IFRAME EVEN WHEN EVENTBRITE EVENT IS SET TO PRIVATE */
function eb_iframe_show_even_if_private() {
$post_id = get_the_ID();
$api = tribe( 'eventbrite.api' );
$event = $api->get_event( $post_id );

if ( ! $event ) {
return;
}

$event_id = $event->id;

$iframe_url = ( is_ssl() ? 'https://' : 'http://' ) . 'www.eventbrite.com/tickets-external?eid=%s&ref=etckt&v=2';
$iframe_url = apply_filters( 'tribe_events_eb_iframe_url', sprintf( $iframe_url, $event_id ) );

$html = '';

if (
! empty( $event_id ) &&
$api->is_live( $post_id ) &&
tribe_event_show_tickets( $post_id )
) {
$html = sprintf(
'<div class="eventbrite-ticket-embed" style="width:100%%;text-align:left">
<iframe id="eventbrite-tickets-%1$s" src="%2$s" style="height:200px;width:100%%;overflow:auto;"></iframe>
<div style="font-family:Helvetica, Arial;font-size:10px;padding:5px 0 5px;margin:2px;width:100%%;text-align:left">
Event registration
<span style="color:#ddd"> powered by </span>
Eventbrite
</div>
</div>', $event_id, $iframe_url );
}

$html = apply_filters( 'tribe_template_factory_debug', $html, 'Tribe__Events__Eventbrite__Template::the_tickets' );
return apply_filters( 'tribe_events_eb_iframe_html', $html, $event_id, $post_id );
}

add_filter( 'tribe_events_eventbrite_the_tickets', 'eb_iframe_show_even_if_private' );


Please check and let me know if this helps.

Cheers,
Andras

[Author]

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