[Andras]

Hello Andrew and welcome to the forums!

If I understand correctly, you are importing from a Google calendar.

Unfortunately field mapping for Google Cal import is not a feature of our plugin. Google Calendar has clearly defined fields for events, which match with the fields in The Events Calendar e.g. the description field.

When you are doing an import though, you can specify a category to which the imported events should be assigned to. I understand that this doesn’t solve the full-bulk importing challenge, it should make it easier nonetheless.

Another workaround would be getting an export of the Google Cal feed, turning it into a CSV file, then import it as a CSV where you can already map the different columns.

I hope this explains and helps a bit.

A question: would you have only one category for each event in the description field? Or more?

Let me know if you have any more questions.

Cheers,
Andras

[Andras]

Hello Cliffy,

Thanks for reaching out to us and sorry about the issues you are having. Let me try to help you solve them.

Wow, 10.000 events, that’s impressive. All events are saved in the database, even old ones, so yes, they are taking up room there. This many events can indeed lead to a slower performing site. For this I recommend you to read this article: Performance Considerations

It is possible to delete multiple events at one. For this I would recommend using a plugin like Bulk Delete, which should help speed up the process. Note that this plugin is not maintained by us so we cannot give support for that, and it would be worth making a full backup of your website before, just in case something would go wrong.

Also, taking into considerations the amount you want to delete, I would do it in chunks of a couple hundred, so that you don’t get a timeout or server overload.

I hope these help and please, let me know if you have any more questions.

Cheers,
Andras

[Andras]

You’re very welcome, I’m happy I could be of help.

Since the topic resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/
https://wordpress.org/support/plugin/event-tickets/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hello Uwe,

Although this is beyond the scope of our support, I took a quick look at it and the below should help you with that form when using a mobile browser:

@media screen and (max-width: 480px) {
.tribe-tickets-table td {
float: left;
}
}

I hope this helps.

Cheers,
Andras

[Andras]

Hi Oliver,

Thanks for submitting those, we will look into them for sure.

As for the earlier issues, we already have made progress and the next release should already be much much better in terms of translations, if not yet perfect.

Cheers,
Andras

[Andras]

Hello mhanz,

I’m happy to hear the snippet did the job.

Thanks for the suggestion, when I was discussing this with one of the team members we actually touched on the topic of making this as an extension. Even if not part of the core, it might be released as an extension plugin in the future.

I’m really sorry about the encoding. My bad, totally. TinyMCE always tricks me with this, I guess I should finally learn how to use it properly when pasting in code. 🙂 Apologies.

Here is the code again in a gist, also for future users who might be looking for this:

https://gist.github.com/andrasguseo/6cf7738e3e34348d7ca398fd7bcfb9eb

 

Is there anything else on this topic I can help you with?

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

You’re welcome! Have a great day!

Andras

[Andras]

Hello Josh,

Thanks for getting in touch! I’m sorry about this duplicate venue issue. Let’s try to find the source of this.

Somehow the XML file didn’t come through. Could you please share it again in a private reply? If it is too large to be uploaded, then you can share it via a cloud storage service.

And for full clarity this is what you are doing:

• You export all events, venues and organizers from the original site with the built-in Tools > Export
• Then you import them to the new site with Tools > Import
• As a result you have a duplicated venue input when editing an event

Do I understand that correctly?

Also, is there anything visible or broken on the front-end due to this?

Thanks and I’m looking froward to helping you with this.

Cheers,
Andras

[Andras]

Hello Matthew,

Thanks for using our plugins and for reaching out! I’m sorry about the issue you are having. Let me try to help you solve it.

I checked your site and what I found is that clicking on next month gives an empty calendar, but when I refresh the page it loads the events.

The query posted above is reading from the wp_comments table, so there seems to be something fishy with the comments. Maybe a widget?

As  first it would be super helpful if you could run a full test for conflicts. Here’s a link to a handy guide for that: testing for conflicts

Please let me know what you find.

Thanks and cheers,
Andras

[Andras]

Hi Terry,

Thanks for using our plugins and welcome to the forums!

I’m sorry you are experiencing this issue. I checked your site and this glitch comes from the theme you are using.

Fortunately there is an easy fix for this. Copy the below snippet to your theme’s style.css file:

.select2-drop {
z-index: 999;
}

Please check and let me know if this fixes it.

Cheers,
Andras

[Andras]

Hey Brian,

Thanks for your patience. We will look at the snippet if it can be further improved.

However, our hands are full at the moment and customization requests like this have a lower priority.

You could try the following template tag instead:
tribe_events_count_available_tickets( $event_id )
that will make it easier to count available tickets

And there’s also tribe_events_has_soldout( $event_id )

On this page you can find further template tags:
https://theeventscalendar.com/functions/

Cheers,
Andras

[Andras]

Hello Soula,

I asked one of my colleagues to check the refund for you. Good news, you were still within the refund window so the Pro Plugin has been refunded to you. It should arrive on your account in a couple of days.

Is there anything else related to this topic I can help you with?

Cheers,
Andras

[Andras]

Hello Othmane,

You are awesome to taking that extra step! I checked the settings and I believe it’s coming from the Events template settings.

Go to Events > Settings > Display tab > Events template dropdown and select “Default events template” from the list. Save the setting then check if that fixes it.

Eagerly waiting for the result. 🙂

Cheers,
Andras

[Andras]

Hallo Uwe,

I checked the site. I believe this in influenced by the theme you are using.

With this little css snippet most of the ugliness can be solved. Just paste it into your theme’s style.css file:

.tribe-ticket-quantity.qty.input-text {
width: 40px !important;
}

Let me know if this solves it for you.

Cheers,
Andras

[Author]

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