Events Being Added Twice

[Iain Bluett]

My events that are populating automatically from Facebook have started being created twice.

For example https://www.atlantasocialguide.com/event/supervision-pretty-lights-music-label-esp-101-learn-to-believe/

and

https://www.atlantasocialguide.com/event/supervision-pretty-lights-music-label-esp-101-learn-to-believe-2/

Do you know why?

[Andras]

Hello Iain,

I’m really sorry about this event duplication issue, and thanks for reaching out!

In order to be able to help you I will need to ask for some more info and screenshots from you.

• Can you please share with me the URL you are using for import?
• What are the settings for that specific import? (Go to scheduled imports, Edit the one with issues and take a screenshot of the settings please.)
• What are the generic settings for import? This is under Events > Settings > Import tab. I would be interested in the following sections: 1) Event Update Authority; 2) Global Import Settings; 3) Facebook import settings. (If you can send a screenshot of the whole page, that’s also good.
• A screenshot of your Event Aggregator System Status, which is under Events > Help > bottom of the page and looks like this: https://cloudup.com/c_AbQU9nKmr

Thanks!
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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