Help Desk

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Imported time is off by 4 hours

      Posted by: cristiana
      Most Recent by: Leah on 2013/08/01 at 2:09pm in:

      When I use Facebook Import the start and end time of the event is off by four hours. I checked my timezone settings and they are correctly set to eastern. These are the steps I am using to import an event: 1) Go to the fb event and get the ID 2) Paste the I…

    • 6
    • 8/1/13
    • Solved Closed
      Facebook API Error

      Posted by: trimiauser
      Most Recent by: Leah on 2013/07/31 at 11:38am in:

      Im install the plugin, and follow all the steps, but I get the same massages with any ID I put in there. Facebook API Error: Unsupported get request.

    • 6
    • 7/31/13
    • Solved Closed
      Import: Facebook – can't untick previously imported

      Posted by: Dorothy
      Most Recent by: Jonah on 2013/07/26 at 10:17am in:

      When I use the “Import: Facebook” feature to manually import events, I see a list of posts from the pages I’ve set up to auto-import, like this: “Events from Facebook organizations(s) or page(s) you’ve added: Events from Ameras P…

    • 9
    • 7/26/13
    • Solved Closed
      Facebook Events plugin not working with The Event Calendar

      Posted by: odezdesigns
      Most Recent by: Jonah on 2013/07/16 at 12:40pm in:

      I’m getting this error message: “The following plugins are out of date: The Events Calendar: Facebook Events 1.0.5. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Want t…

    • 4
    • 7/16/13
    • Solved Closed
      Facebook Events Not Importing (Third Request for help)

      Posted by: Erik
      Most Recent by: Leah on 2013/07/01 at 4:25pm in:

      The import was working great until switch from the dev. site the actual site. The licenses have been update and verified but the import function is not working at all. Either manually or automatically. If I deactivate the all my other plug-ins then the site…

    • 12
    • 7/1/13
    • Solved Closed
      events customi

      Posted by: pandology
      Most Recent by: Jonah on 2013/06/17 at 11:10am in:

      first off, well done for your plugins. have a couple of questions, which hopefully shouldn’t be a problem to resolve for you … 1. in the events list http://tal-ostja.com/events/ how can i limit the event description to a maximum number of words? a…

    • 2
    • 6/17/13
    • Solved Closed
      curl on Azure

      Posted by: Anne
      Most Recent by: Leah on 2013/06/10 at 3:23pm in:

      Hi, I’m sorry but I missed Tim Wood’s reply asking for login credentials for my site to test out the curl functionality (I still can’t get importing FB events to work even though the Azure folks say it is enabled). I will email him the login…

    • 2
    • 6/10/13
    • Solved Closed
      Facebook Images

      Posted by: jessebrede
      Most Recent by: Jonah on 2013/06/07 at 9:06pm in:

      When I import an event from Facebook, the image is incredibly slow. I have a feeling this has to do with the theme but I’m not sure how to fix this. Here’s an example event: http://electricavenueatx.com/event/art-over-congress-ed-4 Here’s t…

    • 12
    • 6/7/13
    • Solved Closed
      FB Import Issue in Multisite

      Posted by: Nitin
      Most Recent by: Jonah on 2013/05/21 at 9:35pm in:

      Hi Team I’m getting below message when importing FB event at multisite install. However event is getting imported. Warning: DateTime::modify() [datetime.modify]: Failed to parse time string (5:30 hours) at position 5 (h): The timezone could not be fou…

    • 4
    • 5/21/13
    • Solved Closed
      Facebook events not importing, pages not showing up

      Posted by: spotmagfl
      Most Recent by: Jonah on 2013/05/17 at 10:18am in:

      Hello, I just purchased the Facebook Events plugin and am having problems importing the events, both automatically and manually. I started by adding two FB pages. They have not imported at all even though I have it set up for one hour intervals. Then I trie…

    • 6
    • 5/17/13
    • Solved Closed
      Duplicate Facebook Event Import Error

      Posted by: ericdanielli006
      Most Recent by: Jonah on 2013/04/30 at 10:11am in:

      We are using the Facebook import plugin and after expiration of every event, duplicates of the events are posted several times (we think 19 times exactly) on the site. Has been happening consistently. Please help!

    • 4
    • 4/30/13
    • Solved Closed
      Publish events from WP to FB Events

      Posted by: Mike
      Most Recent by: Jonah on 2013/04/23 at 7:52am in:

      Are there any plans to add WP to FB functionality to this plugin? As it is now, we have to manually re-publish every event from our WP blog to FB. Eventbrite has an auto-event export from EB to FB, which we used extensively, but since switching to your Woot…

    • 2
    • 4/23/13
    • Solved Closed
      New Changes in image format of Events @ Facebook

      Posted by: Nitin
      Most Recent by: efromdc on 2013/04/20 at 6:26am in:

      Its not showing event images for me @ a test site. While, with older facebook event, it was fetching the image. check the working url http://www.dance-mag.com/test/event/salsa-level-3-weekday-batch-at-ldi-koramangala/ not working http://www.dance-mag.com/tes…

    • 19
    • 4/20/13
    • Solved Closed
      Facebook Integration – Syncing event changes

      Posted by: Jonathan Martin
      Most Recent by: Jonah on 2013/04/17 at 8:15am in:

      Hi Guys! I noticed a problem with the Facebook events sync in that changes made on Facebook don’t always seem be applied to our site, including changing the date or cancelling events. I don’t have much information about the issue yet, so I wanted …

    • 8
    • 4/17/13
    • Solved Closed
      Facebook Events Fail to Auto Import

      Posted by: gpsheather
      Most Recent by: Jonah on 2013/04/16 at 10:20am in:

      Hi, I can’t seem to get the auto import feature to work. The manual import worked perfectly, but when I posted a new event to the group’s Facebook page last night, it didn’t import. I have it set to auto-import every hour, but nothing …

    • 12
    • 4/16/13
    • Solved Closed
      Image size only 50×50

      Posted by: viwedis
      Most Recent by: Jonah on 2013/04/15 at 9:57am in:

      Hello, unfortunately I only get images with 50×50 pixels. Is there a setting I forget? My Thumbnails are 150×150. Thanks for helping. V.

    • 13
    • 4/15/13
    • Solved Closed
      Location of curl on Azure server

      Posted by: Anne
      Most Recent by: Timothy Wood on 2013/04/12 at 5:48am in:

      Hi there, I am working with people who know Azure to try to get the FB importer to work (I posted a while back about it not working on my Azure-hosted site and was told it was because they have not enabled curl). I have been told that curl is enabled and it i…

    • 3
    • 4/12/13
    • Solved Closed
      Release: Facebook Events 1.0.5

      Posted by: Rob
      Most Recent by: Jenna on 2013/04/02 at 1:42pm in:

      We just pushed an update to our Facebook Events add-on, and you’ll want to update to the 1.0.5 release whenever possible. It is mostly bug fixes, addressing a number of changes or inconsistencies with the Facebook API that have been reported at the for…

    • 2
    • 4/2/13
    • Solved Closed
      Remove image altogether Part 2

      Posted by: Carolyn
      Most Recent by: Jonah on 2013/04/02 at 9:26am in:

      Hey Jonah, The conditional formatting we did on the default template page didn’t end up being as conditional as we wanted. While it did kill the large image on the events page, it got rid of it on every page of the site (http://merchantstreet.server287…

    • 11
    • 4/2/13
    • Solved Closed
      Plugin is importing incorrect start and end dates

      Posted by: Alex
      Most Recent by: Jonah on 2013/03/18 at 4:47pm in:

      When automatically or manually importing a Facebook event an incorrect start and end date is being posted to The Events Calendar posts… This is happening for every event I import from any page. In addition to that, whenever I go to the post to correct t…

    • 2
    • 3/18/13
    • Solved Closed
      FB with Events said no to have Events, others working

      Posted by: Tiago
      Most Recent by: Jonah on 2013/03/18 at 4:45pm in:

      Is there any debugging that could be done to find out why some pages with events show as having no new events? Plaes note the “Loft Chevron” Page on screen shots… https://dl.dropbox.com/u/25924507/temp-img/fb-events-exist.png https://dl.drop…

    • 2
    • 3/18/13
    • Solved Closed
      More duplicate events

      Posted by: Jonathan Martin
      Most Recent by: Jonah on 2013/03/18 at 7:36am in:

      Hi Guys, I originally reported this here but afraid I spoke too soon: https://theeventscalendar.com/support/forums/topic/duplicate-events/ We’re still getting duplicate events show up on that site. Would it be useful if I gave you access to phpmyadmin …

    • 21
    • 3/18/13
    • Solved Closed
      Incorrect Phone Number Imported

      Posted by: Association for Women In Communications
      Most Recent by: Jonah on 2013/03/15 at 2:06pm in:

      I’m testing the events plugin for a client at mrwweb.com/clients/awc. On my first test import, I see that the Phone field for the event (http://mrwweb.com/clients/awc/event/transforming-communities-one-communication-student-at-a-time/) is wrong. Looking…

    • 10
    • 3/15/13
    • Solved Closed
      One imported event, 3 problems

      Posted by: Cliff
      Most Recent by: Jonah on 2013/03/15 at 2:05pm in:

      We’re using the following: -Free The Events Calendar v2.0.11 -Licensed The Events Calendar: Facebook Events v1.0.4 -Timezone patch fix from: -The event on FB: http://www.facebook.com/events/481937115201213/ -Imported website event: http://blacksburgliv…

    • 9
    • 3/15/13
    • Solved Closed
      Remove event end time

      Posted by: slwinter
      Most Recent by: Jonah on 2013/03/05 at 12:22pm in:

      I saw a posting the other day regarding the request to have the ability to remove the end time necessary for an event. I am now unable to locate that post/request, but I would like to say that I am also in support of this. Most of the events created for my …

    • 2
    • 3/5/13
    • Solved Closed
      Facebook Events – Not Finding Events

      Posted by: vrgcape
      Most Recent by: Jonah on 2013/03/05 at 12:19pm in:

      I just purchased this plugin to sync with the calendar and it does not work. It says it is updating, but it never finds any events. I even tried to manually enter the event ID and it would not pull the event. It says it either does not exist or it is marked …

    • 2
    • 3/5/13
    • Solved Closed
      Featured image not importing/displaying

      Posted by: Imre
      Most Recent by: Jonah on 2013/03/05 at 7:12am in:

      HI, I am running free version of events calendar with the facebook events I have purchased. The event image is not getting imported and/or displayed. Is this feature actually available? If yes what should I do to get them displayed in the events list and the …

    • 15
    • 3/5/13
    • Solved Closed
      Categorize Imported Events

      Posted by: Association for Women In Communications
      Most Recent by: Jonah on 2013/02/22 at 10:56am in:

      Hi All, I’ve seen the request (https://theeventscalendar.com/support/forums/topic/facebook-events/ and https://theeventscalendar.com/support/forums/topic/facebook-events-feature-requests/) to categorize imported events and so I thought I’d share a…

    • 2
    • 2/22/13
    • Solved Closed
      Export events to Facebook

      Posted by: Tim
      Most Recent by: Jonah on 2013/02/22 at 10:48am in:

      I realise this has been mentioned and is not a current feature and from the sound of it its a tricky one as well! However has anyone found any way of doing this either by the use of an app or iCal? Its something that I would love to achieve, so any pointers …

    • 2
    • 2/22/13
    • Solved Closed
      Import FB events slows down entire site making it not usable

      Posted by: Jacek
      Most Recent by: Jonah on 2013/02/18 at 7:47am in:

      Hi, When I click on the Import FB Events link to import events in the admin panel of wordpress my entire wordpress site slows down and is not usable. The events are getting imported into pending events and not published events so I don’t see why the wor…

    • 2
    • 2/18/13
    • Solved Closed
      Facebook Auto Sync Not working

      Posted by: Nick
      Most Recent by: Jonah on 2013/02/14 at 8:54pm in:

      Hello, I just bought the developer version and I’m not getting any success with my auto events sync for Facebook. Here is a screenshot of my settings. http://www.screencast.com/t/0jmfq28a9R

    • 7
    • 2/14/13
    • Solved Closed
      does not have any Facebook events

      Posted by: Jarod
      Most Recent by: Jonah on 2013/02/14 at 10:17am in:

      I receive this message when trying to import events Valhappening.com does not have any Facebook events importing the pages: valhappening valdostas.happening ashleystreetstation ashleystreetstationvaldosta

    • 2
    • 2/14/13
    • Solved Closed
      Some event links work some take me to my homepage

      Posted by: Trevor
      Most Recent by: Jonah on 2013/02/06 at 9:40am in:

      My events calendar is live here: http://libertycrier.com/events/ I’m importing my events using the Facebook Event import plugin that I paid for. About half of the links in my calendar go to the proper event location in the site, the other half go to m…

    • 4
    • 2/6/13
    • Solved Closed
      Fb events not importing in WordPress the information

      Posted by: Antonio
      Most Recent by: Jonah on 2013/02/05 at 12:52pm in:

      Hello there, i am using the FB events/importer plugin of Modern Tribe. When I import events, the schedule of the event is wrong, there is an error in the scheduled hours in FB vs the scheduled hours in WordPress. I have included a view of the event in: a) FB:…

    • 2
    • 2/5/13
    • Solved Closed
      Facebook Events Feature Requests

      Posted by: Joyce Grace
      Most Recent by: Antonio on 2013/02/05 at 8:13am in:

      Hi everyone! This is where we are going to keep track of all your wonderful ideas for features we should include in the Facebook Events add-on. We can’t guarantee all your ideas will be implemented, but it sure is great to know what many people are aski…

    • 20
    • 2/5/13
    • Solved Closed
      Can't import FB Events 1 2

      Posted by: Anne
      Most Recent by: Barry on 2013/02/05 at 6:57am in:

      I am able to publish posts back and forth from my org’s FB page, but am not able to import my public events. Here’s one that I am trying: 415925005147110 I get this error: The following errors have occurred: Either the event with ID 4159250051471…

    • 48
    • 2/5/13
    • Solved Closed
      Fatal Error (allowed memory)

      Posted by: Mark
      Most Recent by: Jonah on 2013/01/30 at 8:10am in:

      We are having a new fatal error occur when we try to manage events. The error is: “Fatal error: Allowed memory size of 103809024 bytes exhausted (tried to allocate 82 bytes) in /nfs/c10/h05/mnt/148397/domains/scotsmanonline.com/html/wp-includes/meta.php…

    • 2
    • 1/30/13
    • Solved Closed
      Lots of errors :(

      Posted by: Mar
      Most Recent by: Jonah on 2013/01/23 at 11:07am in:

      Hi, I still have the same problem with the images of the events: 1) When I run the importer, I get the following error message and the images from the events are not imported: “The following errors have occurred: “picture?type=large&access_to…

    • 4
    • 1/23/13
    • Solved Closed
      Is Facebook Https preventing FB Event Sync issue?

      Posted by: kryptobar
      Most Recent by: Barry on 2013/01/23 at 9:24am in:

      Having issues with importing and keep getting this error: Either the event with ID 1xxxxxxxxxxxx does not exist, is marked as private on Facebook or we couldn’t reach the Facebook API Could the recent change to https by Facebook be preventing the plugin…

    • 13
    • 1/23/13
    • Solved Closed
      Disabling Venue Import

      Posted by: Bryan
      Most Recent by: Jonah on 2013/01/12 at 1:21pm in:

      Hi everyone, Just setup the FB events plugin and it works great! I noticed that whenever I import an event, it creates a new venue. I already have the venue’s setup so is there some way to get the plugin to skip the venue during import? I have all the e…

    • 4
    • 1/12/13
    • Solved Closed
      Timezones Import Issue (Yes I read Barry's Post)

      Posted by: Tiago
      Most Recent by: Barry on 2013/01/11 at 1:58pm in:

      Hi Guys, I live in Australia, and as other users I had the problem on importing wrong time for FB events. In my case I’m importing events from FB pages I don’t own and do not have control off so I cannot clear facebook times. And I had to use the …

    • 4
    • 1/11/13
    • Solved Closed
      Can\'t activate FB plugin

      Posted by: Modern
      Most Recent by: Barry on 2013/01/08 at 7:14am in:

      I\’ve been using The Events Calendar (not pro) for some time and love it. I just purchased the Facebook Events plugin, have followed the instructions (https://theeventscalendar.com/support/documentation/facebook-importer-new-user-primer/), but am runnin…

    • 5
    • 1/8/13
    • Solved Closed
      Events not importing/Page ID's not listed.

      Posted by: Finn
      Most Recent by: Jonah on 2013/01/03 at 12:57pm in:

      I installed the Facebook Events add-on 1.0.3 and Events Calendar 2.0.10. I was able to implement my app ID and secret successfully, and added public fb page ID’s to import under the settings page (Just the ID itself, one per line). They’re not imp…

    • 8
    • 1/3/13
    • Solved Closed
      Can't activate FB plugin

      Posted by: Modern
      Most Recent by: Barry on 2012/12/31 at 8:49am in:

      I’ve been using The Events Calendar (not pro) for some time and love it. I just purchased the Facebook Events plugin, have followed the instructions (https://theeventscalendar.com/support/documentation/facebook-importer-new-user-primer/), but am running…

    • 2
    • 12/31/12

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