Help Desk

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Event Times not showing up correctly

      Posted by: patti
      Most Recent by: Ratings Droid on 2016/06/05 at 9:35am in:

      I am uploaded my events from google calendar but all of a sudden they are coming in with the times fours hours off. Any advice? And yes, the correct timezone is selected.

    • 8
    • 6/5/16
    • Solved Closed
      ALL FB events imported as UTC +7 Time zone

      Posted by: Tom
      Most Recent by: Ratings Droid on 2016/06/04 at 9:35am in:

      I’m pretty sure this issue is related to the other one I reported, which I’m disappointed to be informed is not taken seriously enough for an urgent fix: https://theeventscalendar.com/support/forums/topic/some-facebook-events-imported-with-wrong-d…

    • 13
    • 6/4/16
    • Solved Closed
      PLUGIN CONFLICT WITH REVOLUTION SLIDER

      Posted by: Hector
      Most Recent by: Ratings Droid on 2016/06/03 at 9:35am in:

      Im using the last version of WordPress with the template from ThemeGoods Grand Theme Restaurant. The template came with the plugin from Slider Revolution for photos and video slideshows. I upgraded to the Pro Version of the Revolution Slider after. Then I bou…

    • 6
    • 6/3/16
    • Solved Closed
      Duplicate Event Created when Event Edited in Facebook

      Posted by: Ryan
      Most Recent by: Josh on 2016/06/02 at 1:42pm in:

      Hey Guys, We recently had an event that kept importing from a Facebook page and couldn’t figure out why. We came to find that the user was making updates to the event in Facebook (saying stuff like “Limited Tickets Left” or “10 ticket…

    • 15
    • 6/2/16
    • Solved Closed
      iCal Importer only pulling dates 1 month ahead

      Posted by: Joe
      Most Recent by: Ratings Droid on 2016/06/02 at 9:35am in:

      Hello, First, thanks for fixing this plugin so it’s functions properly with multisite installations! It appears as though it’s only pulling dates from a month ahead, however. Can this be fixed so that it is pulling from at least a year ahead? …

    • 4
    • 6/2/16
    • Solved Closed
      How to tell if a calandar has an ical feed or not

      Posted by: Lars
      Most Recent by: Geoff on 2016/05/31 at 8:11am in:

      Hi, I see that there have been some previous questions about this but I haven’t found a clear answer. How can you tell if a calandar on a webpage have an ical feed or not? Will you need to e-mail the website owner and ask for the ical feed? Or is it ope…

    • 4
    • 5/31/16
    • Solved Closed
      iCal not importing

      Posted by: wbenwick
      Most Recent by: Support Droid on 2016/05/28 at 9:35am in:

      An iCal feed won’t import and I can’t figure out why. I’ve checked it with the iCal validator and everything shows valid, and it imports into other iCal capable apps like Google Calendar, etc, without issue. Here is the feed URL: http://on…

    • 12
    • 5/28/16
    • Solved Closed
      Duplicate Events

      Posted by: Ryan
      Most Recent by: Support Droid on 2016/05/27 at 9:35am in:

      Hello, I recently created a website for my school’s student association using a WordPress theme that recommended your plugin, The Events Calendar. After setting it up, I wanted to integrate our current Calendar into The Events Calendar on the WordPress …

    • 5
    • 5/27/16
    • Solved Closed
      Show Google map after ICAL import

      Posted by: Oystein
      Most Recent by: Leah on 2016/05/26 at 4:32pm in:

      Running ical import from google calendar. Tested both manually and scheduled. I want the “Show Google Map” setting to be on by default, so I have done this: – General Settings, Enable Google Map set to Yes – Import settings, Enable Goo…

    • 5
    • 5/26/16
    • Solved Closed
      No Facebook from Group

      Posted by: Steenberg
      Most Recent by: Leah on 2016/05/26 at 4:19pm in:

      Hi I have noticed that it seems that it is not possible directly to interface to a facebook event calender when page is a groups/my-page? Also, I noticed that it can be fixed but I to change something but are a little unsure where and that. In import Facebook…

    • 10
    • 5/26/16
    • Solved Closed
      ICAL not Importing All events

      Posted by: Robert
      Most Recent by: Support Droid on 2016/05/25 at 9:35am in:

      Hello, As of this afternoon the ICAL Importer isn’t finding the events on my Google Calendar feed. Here is the Google ICAL URL https://calendar.google.com/calendar/ical/fresnochristian.com_4eommekc6h9012l6m3f557pr7s%40group.calendar.google.com/public/ba…

    • 6
    • 5/25/16
    • Solved Closed
      Link to Tickets

      Posted by: bradystarr
      Most Recent by: Support Droid on 2016/05/24 at 9:35am in:

      Hello, So far this plugin is exactly what we need, it installed and imported our events perfectly. It included most of the important information but does not include the link for “Find Tickets” – making it useless for my site. Is there any w…

    • 7
    • 5/24/16
    • Solved Closed
      Importing events that don't exist

      Posted by: Kyle Wirick
      Most Recent by: Support Droid on 2016/05/24 at 9:35am in:

      I’m having some issues with a site that is currently importing 6 feeds from Google calendars. So I setup a test site to see if I could isolate the issue. I think I worked out the time issue (probably related to time zone), but on the test site, the cale…

    • 8
    • 5/24/16
    • Solved Closed
      iCal import non-responsive

      Posted by: mereagency
      Most Recent by: Support Droid on 2016/05/21 at 9:35am in:

      I have the Events Calendar, Pro, and the iCal importer installed, all version 4.0.2. In the import dialog, I entered an address, hit “Search,” and it was non-responsive. I determined that the conflict was with Yoast SEO Premium, which I’ve n…

    • 8
    • 5/21/16
    • Solved Closed
      also having a problem importing facebook events

      Posted by: Penny LeLeux
      Most Recent by: Support Droid on 2016/05/21 at 9:35am in:

      I have been having the same problem the last couple of days trying to import Facebook events. The list opens part way, but continues to cycle and it throws this error code before it gets to downloading the box for me to enter individual event id. I also have …

    • 5
    • 5/21/16
    • Solved Closed
      Imported categories are overriding the chosen category

      Posted by: Kathy
      Most Recent by: George on 2016/05/20 at 11:56am in:

      Hi, I’d like to mention a potential bug when importing from iCal feeds. If the iCal feed has a category, that category is being added (and used by the events) instead of the category selected by the user in the category dropdown (when importing the fee…

    • 10
    • 5/20/16
    • Solved Closed
      iCal Importer not able to import from Google Calendar

      Posted by: David
      Most Recent by: Support Droid on 2016/05/18 at 9:35am in:

      I’ve just purchased this and tried to set up an import of my google calendar. Whether I choose to pull direct from google or to save it as a file and import it one time as a file, it fails with: “The server responded with a malformed response. Ple…

    • 7
    • 5/18/16
    • Solved Closed
      iCal Importer creating mystery events

      Posted by: krosebraugh
      Most Recent by: Support Droid on 2016/05/18 at 9:35am in:

      I received this email from my client: “I’ve just encountered a problem with the calendar. It is showing items that have been removed. For today, 5/2 there is a Spanish Parent meeting at 6:00pm. I’ve checked the calendar from the main site for dla@eu…

    • 5
    • 5/18/16
    • Solved Closed
      Auto import from Facebook not working

      Posted by: André
      Most Recent by: Support Droid on 2016/05/17 at 9:35am in:

      Hi! I’ve seen some topics with the same title but they don’t seem to cast any light on how to fix it. Its not auto importing from Facebook not even with a short list of pages 5 or 6 to collect events from. Is there any setup that needs to be done …

    • 14
    • 5/17/16
    • Solved Closed
      iCal import wrong timezone?

      Posted by: Kirby
      Most Recent by: Support Droid on 2016/05/17 at 9:35am in:

      I upgraded to 4.1.3 and iCal importer 4.1.2 Now all of my events are showing the wrong time. They seem to be consistently 4 hours behind ( ie. An event that should read 7pm is showing as 3pm ). I have verified that the iCal feed I am using is set to Eastern …

    • 3
    • 5/17/16
    • Solved Closed
      Import from Google Calendar URL failing

      Posted by: Kris
      Most Recent by: Support Droid on 2016/05/14 at 9:35am in:

      Hey all, We’re having an issue importing the following Google Calendar URL into The Events Calendar (PRO): https://calendar.google.com/calendar/ical/pp9okp1tcc59e3hh7526qgr0go%40group.calendar.google.com/private-526498aa43b44c9adc32ceeb9eb2c7f8/basic.ic…

    • 8
    • 5/14/16
    • Solved Closed
      Updates to Events Not

      Posted by: Joseph Coppola
      Most Recent by: Support Droid on 2016/05/13 at 9:35am in:

      I have several events that are being “updated” in the iCal source. However those changes are not syncing back to the Events Calendar. For example: http://www.grymesschool.org/events/2016-04-26/ In the above you will see a spelling error, yet that …

    • 5
    • 5/13/16
    • Solved Closed
      Images being duplicated uneccesarily

      Posted by: Caroline Clifford
      Most Recent by: Support Droid on 2016/05/13 at 9:35am in:

      Hi there, Many of the events we import are weekly and have the same event image, yet the Importer repeats the image over and over each week. Couldn’t it do a quick scan to see if that image exists (by binary search) and just use the old one, it’s …

    • 7
    • 5/13/16
    • Solved Closed
      ical importer duplicating events — known issue?

      Posted by: Mike Kirby
      Most Recent by: Support Droid on 2016/05/13 at 9:35am in:

      In searching the forum, I am finding a lot of reports of this, so I understand I’m not alone with this experience. We are consistently seeing the ical importer create new events on every import for calendars, regardless of how we have set the import. He…

    • 13
    • 5/13/16
    • Solved Closed
      Facebook Import Double or Triple Events

      Posted by: Christine
      Most Recent by: Support Droid on 2016/05/13 at 9:35am in:

      Hello! We have FB importer running on the site and it’s set to import hourly from FB. I have 2 questions – When it imports the events from FB, they show up in the FB tab (in the backend) with checkboxes. Do I have to check the box and manually imp…

    • 8
    • 5/13/16
    • Solved Closed
      Issue with Ical Import

      Posted by: Paula
      Most Recent by: Support Droid on 2016/05/12 at 9:35am in:

      Hi We are having issues we can not get to the bottom of, the following error is appearing whether we try to import via an uploaded file or URL. Unable to retrieve content from the provided URL I have checked to make sure the iCal is verified. I have attached …

    • 3
    • 5/12/16
    • Solved Closed
      How to locate the iCal URL

      Posted by: Penny LeLeux
      Most Recent by: Support Droid on 2016/05/12 at 9:35am in:

      There is a site I have been trying to import using iCal to my calendar, but I can’t find the iCal URL to use. Any suggestions on how to find it? the website i’m trying to import from is logoncafe.net. I’m having to go this route, because the…

    • 3
    • 5/12/16
    • Solved Closed
      Duplicate Organizer

      Posted by: Joseph
      Most Recent by: Support Droid on 2016/05/12 at 9:35am in:

      I just purchased Facebook events and have a large number of existing organizers and events. Unfortunately, in my first import (luckily I only imported 1 as a test) the plugin seems to create another Organizer with the same name. Is there any way to map exis…

    • 9
    • 5/12/16
    • Solved Closed
      Facebook importer timing out

      Posted by: Deena
      Most Recent by: George on 2016/05/11 at 1:18pm in:

      Hi, Your calendar plugin is amazing and beautiful – thank you!!! My question: I am trying to set up my site to import from hundreds of Facebook pages (I’m almost at 200 but plan to add another couple hundred) but when I try to use it, it stops in …

    • 7
    • 5/11/16
    • Solved Closed
      Imported Events have incorrect time

      Posted by: Jim Foreman
      Most Recent by: Support Droid on 2016/05/11 at 9:35am in:

      I was told this issue would be fixed in the last update, but it has not gone away. When I import events from Google Calendar, the time is off by 5 hours every time. The Google Calendar is set to Central Standard Time. My WordPress site is set to Chicago Time.…

    • 3
    • 5/11/16
    • Solved Closed
      Calendar import problem

      Posted by: Chris Littler
      Most Recent by: Support Droid on 2016/05/11 at 9:35am in:

      I’m returning to this unresolved issue https://theeventscalendar.com/support/forums/topic/no-ical-data-was-found-at-this-url/#post-1075533 In particular I want to import data from here: http://www.peelheritagetrust.net/events/. It uses The Events Calend…

    • 5
    • 5/11/16
    • Solved Closed
      Facebook Events – Add tab

      Posted by: Phil
      Most Recent by: Support Droid on 2016/05/11 at 9:35am in:

      Hi Guys, Just wondered if it is possible to move the single event import box into its own tab. Currently I’m needing to wait while the Facebook page is generated when I only want to add a single Facebook Event number. Just think it may be one to look at…

    • 3
    • 5/11/16
    • Solved Closed
      GOOGLE MAPS DONT SHOW / COORDINATES

      Posted by: Hector
      Most Recent by: Support Droid on 2016/05/10 at 9:35am in:

      We set up the Facebook events with our page but the Google maps dont show up. We look into the forum and there is a way to enter the coordinates, but it doesnt show also the option although is marked.

    • 5
    • 5/10/16
    • Solved Closed
      Facebook import page 504 Time Out

      Posted by: Stuart
      Most Recent by: Support Droid on 2016/05/06 at 9:35am in:

      I have tested this and it starts timing out after I add 11 or more Facebook Page IDs. This is the same error as reported here: https://theeventscalendar.com/support/forums/topic/facebook-import-not-working-3/ This topic was modified 2 years, 1 month a…

    • 5
    • 5/6/16
    • Solved Closed
      What do you guys use for your calendar's source

      Posted by: Michael
      Most Recent by: Support Droid on 2016/05/05 at 9:35am in:

      I am using Google Calendar right now, but it seems so limited. Is there a better Calendar source that I can use that will provide a ICAL with more fields. For instance, keywords that the “refine results” feature will pick up on. A great example is…

    • 3
    • 5/5/16
    • Solved Closed
      Can’t re-import from iCal calendar

      Posted by: Carl
      Most Recent by: Support Droid on 2016/05/05 at 9:35am in:

      I created a Google Calendar and imported events from it. Worked perfectly. I deleted all of the imported events from my calendar and then emptied the trash. When I try to import from the iCal URL again, it doesn’t see all of the events. Some, but not al…

    • 3
    • 5/5/16

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