Home › Forums › Calendar Products › Event Aggregator › Google Calendar import failing and can't recreate import
- This topic has 3 replies, 2 voices, and was last updated 5 years, 12 months ago by Daniel Beach.
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April 17, 2018 at 11:55 am #1509574Daniel BeachParticipant
Additionally, when I’ve tried to recreate one of the imports, I get the error:
There was an error fetching the results from your import: Unknown service message
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Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/google-calendar-import-import-being-fetched-is-not-queued-up-for-importing/========================
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Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/google-calendar-import-import-being-fetched-is-not-queued-up-for-importing/April 19, 2018 at 5:04 am #1511029AndrasKeymasterHello Daniel,
Thanks for getting in touch! Sorry about this issue.
To be able to help you sort this out could you please share with me some more details?
What is / are the URL/s you are trying to fetch?
Please send me a screenshot of:
- how the scheduled import is set up
- the error messages
- of your Event Aggregator System Status under Events > Help
Is this happening to all of your scheduled imports or only some / one of them?
Please also share your system information with me.
How long has this been happening?
Thanks,
AndrasApril 24, 2018 at 2:04 pm #1515304Daniel BeachParticipantAndras,
Miraculously, starting just this afternoon, all of our imports started working again. They had been failing since the April 17th or perhaps earlier since that’s as far back as the history log shows. At this point, I consider the issue resolved and will open a new ticket if the issue shows up again.
Dan
April 25, 2018 at 12:30 am #1515496AndrasKeymasterDan, thanks for reporting back. I’m super happy to hear it started working again.
I am going to close this ticket, and yeah, in case you need anything please create a new ticket and we’ll be happy to help.
Cheers,
AndrasPS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!
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