Import Creating Duplicate Events (Facebook and Google Calendar)

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  • This topic has 0 replies, 2 voices, and was last updated 6 years ago by mfrethy.
Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1489863
    mfrethy
    Participant

    This is happening mostly with the Facebook import but I am also seeing it happen to some of the events importing from Google Calendar. All events importing from Facebook are duplicating without fail. If I go in and manually remove the copy, it will recreate the duplicate on next import. Google Calendar is doing the same for some of the events but not all.

    #1490947
    Sky
    Keymaster

    Michael,

    I’m sorry to hear that you’re having issues with duplicate events showing up. I’d be happy to help!

    Are the duplicate events showing up upon subsequent imports, or do you see duplicates after a single import of that event? Are any of these events recurring events?

    Thanks,
    Sky

    #1490959
    mfrethy
    Participant

    In all cases of the duplication, I am seeing it on initial import. If I trash/ignore the duplicate entry it will not re-create it on subsequent import/update however if I delete the duplicate permanently it will duplicate it again on subsequent import. It is currently duplicating some but not all recurring events from the Google Calendar import and is duplicating all events that are importing from Facebook and doesn’t matter if it is recurring or not.

    #1491923
    Sky
    Keymaster

    Michael,

    Thank you for the additional information. Can you provide me with the liks to the feeds for these imports? I would like to test this to see if I can replicate.

    Thanks!
    Sky

    #1492044
    mfrethy
    Participant

    This reply is private.

    #1492806
    Sky
    Keymaster

    Michael,

    Thanks for providing those links. I will have a look and try to recreate this, and get back to you as soon as possible.

    Sky

    #1494497
    Sky
    Keymaster

    Hi Michael,

    When I import the facebook events, I see 14 events in the import. Most of them are recurring, and have multiple instances, on separate dates. After import, I see that 14 events have been imported. If I try to re-import the facebook feed, it creates no new events.

    Can you try this import with the default Twenty Seventeen theme enabled, and all other plugins than TEC and TEC Pro disabled, and see if you get a different result?

    Thanks,
    Sky

    #1514909
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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