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October 13, 2017 at 8:26 am in reply to: Black line at top and left side of tickets area. Possible css issue. #1363214
Victor
MemberHi Ryan!
Thanks for confirming that.
Try adding the following CSS snippet into your theme’s style.css file or by using the WordPress customizer by going to wp-admin > Appearance > Customizer > Additional CSS :
.tribe-events-tickets tr:first-child th, .tribe-events-tickets tr:first-child td {
border-top-style: none;
border-left-style: none;
}Let me know if that works for you.
Best,
VictorVictor
MemberHi Ryan!
I’m sorry about that. I’ve just realized there is no easy way to completely remove the venue links from all parts of the site, because the tribe_get_venue_link() function is used in different ways across the templates.
I’ve found the following thread where Cliff shows a couple of different approaches depending on where to hide the venue links > https://theeventscalendar.com/support/forums/topic/remove-venue-link-3/
I hope it helps as a starting point. Do let me know if you have any questions or if you bump into any issues while coding it.
Best,
VictorVictor
MemberHi Nancy!
I’m sorry about that. It seems the code got broken when I pasted in the post.
I’ve just edited it and double checked so it should work fine now.
Let me know 🙂
Best,
VictorOctober 12, 2017 at 4:10 pm in reply to: Issues with Add Event Form: Validation, Field Labels #1362969Victor
MemberHello Cindy!
First, I wanted to apologise for taking so long getting back to you. Shelby no longer works with us and this thread has gone out of our radar until today somehow.
I went over this thread to catch up with your issue, so let me try to help you with this.
I have been able to make the organizer Email required by placing the following snippet into the active theme’s functions.php file:
add_filter( 'tribe_events_community_required_fields', 'my_community_required_fields', 10, 1 ); function my_community_required_fields( $fields ) { if ( ! is_array( $fields ) ) { return $fields; } $fields[] = 'organizer'; return $fields; } add_filter( 'tribe_events_community_required_organizer_fields', 'my_organizer_community_required_fields', 10, 1 ); function my_organizer_community_required_fields( $fields ) { if ( ! is_array( $fields ) ) { return $fields; } $fields[] = 'Email'; return $fields; }This will require the organizer to be assigned to the event and also require the Organizer Name and Email.
Please try it out and let us know if it works for you.
Thanks,
VictorOctober 12, 2017 at 2:48 pm in reply to: Recurring events in .ics file not available to import from Aggregtor preview #1362926Victor
MemberNo worries. We are always here to help.
I’m glad to hear you could import it with the edited file as a workaround. Do let us know if you find any recurring events that do not import this way.
Best,
Victor.October 12, 2017 at 2:20 pm in reply to: Import of recurring events from Google not working #1362908Victor
MemberHey Gregg!
Glad to be of help here 🙂 Thanks for letting us know it’s now working fine.
I’ll go ahead and close this thread, but don’t hesitate to open a new topic if anything comes up and we’d be happy to help.
Cheers,
VictorVictor
MemberHi Andrei!
Thanks for reaching out to us! Let me help you with that.
By default, the single event page will show links for the previous and next event below the event information.
I noticed you are using the Avada theme, which I know they provide custom templates for our plugins, so you might want to check the theme settings to see if it provides a setting to show/hide this links.
If you can’t find a setting, I’d recommend you get in touch with them to see if they can help with this.
Let me know how that goes.
Thanks,
VictorVictor
MemberHi Juha!
Thanks for reaching out to us! Let me help you with this topic.
You can actually create WooCommerce coupons to only target specific products by navigating to the Usage Restriction tab when creating the coupon. You can learn more about this here > https://docs.woocommerce.com/document/coupon-management/
Does it help achieve what you are looking for? Let me know about it.
Best,
VictorOctober 12, 2017 at 9:05 am in reply to: Import of recurring events from Google not working #1362640Victor
MemberHi Gregg!
Thanks for getting in touch with us. Let me help you with this topic.
That might be due to the Import limit settings you currently have. You can change that by going to Events > Settings > Imports tab. In there you’ll be able to set the Import Limit Type and Import Date Range Limit to suit your needs.
Let me know if that helps you import the events you need.
Thanks,
VictorVictor
MemberHi Kathy!
Thanks for getting in touch with us! Let me try to help you with this topic.
I’m not sure I understand exactly what you mean by floating to the left margin, instead of being centered. One strange thing I notice in the month calendar are the events being slightly to the right overlapping the next day box. Is that the issue you experience?
If not, please send us a screenshot of what you see in the page as it can be something browser specific.
Let us know about it.
Thanks,
VictorVictor
MemberHola Miguel!
I’m sorry you are experiencing that issue. Let me help you with the troubleshooting.
It seems like there might be some JavaScript/styles conflict or resources missing from that page. Could you please see if get any console errors when inspecting the page? Here’s an article on how you can do that > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
When creating the child theme, you should follow the guidelines stated here > https://developer.wordpress.org/themes/advanced-topics/child-themes/. Please verify you are correctly enqueuing the styles and scripts in your child theme’s functions.php file.
Let us know how it goes.
Best,
VictorOctober 12, 2017 at 8:20 am in reply to: Different email notifications for Tickets and Product orders #1362616Victor
MemberHi Cintia!
Thanks for reaching out to us! Let me try to help you with this topic.
I think you can achieve that by customizing the WooCommerce email template files, as you already did. It really depends on what specific message you want to customize for those emails, but it will require some custom coding to achieve what you are looking for.
We are limited in how much support we can give for custom development questions like this, but we always like helping out and at least guide the users into the right direction. So, if you let me know what specific messages you want to customize, I’d be happy to guide you as much possible.
Let me know about it 🙂
Best,
VictorVictor
MemberHi Arrick!
I’m sorry the imports are not working for you. Let me help you troubleshoot that.
How many scheduled imports per day do you currently have for your site?
Please send us a screenshot of the Event Aggregator System status by going to Events > Help.
Do you see any records of failed imports when going to Events > Import > History tab ? If so, please hover over the red exclamation mark and let us know what error messages you get.
Please let us know about that.
Thanks,
VictorVictor
MemberHi Kevin!
Thanks for sending over that info the the link for us to inspect.
It looks like the scripts and styles are properly loaded in the frontend, but there is no output for the shortcode.
Are you using a page builder for that page? If so, please try creating a new page without using the page builder. Also try selecting a different template for the page if that is available for your theme.
Another thing you could try is selecting a different template under Events > Settings > Display tab and choose another option for Events Template.
Do you see any difference when trying that? Let us know.
Thanks,
VictorOctober 12, 2017 at 7:24 am in reply to: Entering Recurring Events with Future Schedule Change #1362581Victor
MemberSure Todd. We can leave this thread open for anyone to chime in and offer a different approach to what you are looking for.
Note that it will auto-close after 3 weeks of no activity. In that case, don’t hesitate to open a new topic if anything comes up and we’d be happy to help.
Best,
Victor -
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