Victor

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Viewing 15 posts - 1,561 through 1,575 (of 5,398 total)
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  • in reply to: Invalid links #1485591
    Victor
    Member

    You are welcome Herve!

    Thanks for following up to confirm this.

    I’ve found the following article that might be of help about this topic > https://yoast.com/rel-next-prev-paginated-archives/

    I hope that helps. Is there anything else I can help you with?

    Cheers,
    Victor

    Victor
    Member

    This reply is private.

    in reply to: End Sale hour not functioning properly #1485582
    Victor
    Member

    Hi Georges!

    I’m sorry for the confusion here.

    Even if the date and time show as separate fields, they are saved as a single unit in the backend. I can confirm we are dealing with the same issue here.

    So, the workaround would be to set the ticket start/end sale times according to your site timezone (Europe/London) and the tickets will show up or not depending on that.

    Does it help? Please let me know if adjusting the the ticket start/end sale time on your site works for you.

    Thanks,
    Victor

    in reply to: Submission error #1484789
    Victor
    Member

    This reply is private.

    in reply to: End Sale hour not functioning properly #1484693
    Victor
    Member

    Hi Georges!

    Thanks for following up with this.

    Let me clarify the bug here is that ticket start/end sale dates do not respect the event-specific timezone but instead use the site timezone.

    So, a workaround for this is to set these dates according to your site timezone (which I can see is Europe/London) and the tickets should show up in the frontend according to these dates.

    I hope that helps. Rest assured we’ll let you know when a fix is released for this.

    Best,
    Victor

    in reply to: Submission error #1483941
    Victor
    Member

    This reply is private.

    Victor
    Member

    Hi Ken!

    I can confirm this is something on our Event Aggregator server that we have already logged a report for and looking to fix soon.

    I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released.

    We apologise for the inconvenience and we appreciate your patience while we work on this.

    Thanks,
    Victor

    in reply to: CANNOT TRANSLATE #1483841
    Victor
    Member

    Hi Kindaro!

    Thanks for reaching out to us! Let me help you with this topic.

    We have a couple of good articles that will get you started on translating our plugins that you should know about:

    I could see that the Korean translation for The Events Calendar has 671 translated strings waiting for approval (https://translate.wordpress.org/projects/wp-plugins/the-events-calendar/stable/ko/default?filters%5Btranslated%5D=yes&filters%5Bstatus%5D=waiting), so I’d recommend you get in touch with the translator editors and see if they can approve those translations so they are available for you to try.

    I hope that helps. Let me know if you have any follow up questions.

    Best,
    Victor

    in reply to: End Sale hour not functioning properly #1483835
    Victor
    Member

    Hi Georges!

    Thanks for taking your time to report this.

    Unfortunately, I can confirm this is a bug we are already aware of.

    I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released in one of our next maintenance releases of our plugins.

    We apologize for the inconvenience and we appreciate your patience while we work on this.

    In the meantime, try changing your timezone mode to Use the local timezone for each event and see if it helps in your situation.

    Best,
    Victor

    in reply to: Filter events list by custom taxonomy #1483822
    Victor
    Member

    Hi Chris!

    Thanks for getting in touch with us!

    Unfortunately, the tribe_events shortcode does not work with custom taxonomies by default. The only taxonomy you can use as a shortcode attribute is events categories like the following:

    [tribe_events category="europe"]

    I hope that helps. Let me know if any follow up question.

    Best,
    Victor

    Victor
    Member

    Hi Alan!

    Thanks for reaching out to us! I’m sorry to hear you are having that issue. Let me help you with it.

    You should be able to access the settings page to modify that by navigating to the following URL:

    http://yoursite.com/wp-admin/edit.php?post_type=tribe_events&page=tribe-common

    The number of events to show per page directly affects your sites performance. We have a great article that will get you started on Performance Considerations you should know about. After that, if you decide to implement a caching system then you can move to these articles: Caching: What, when and how and Caching month view HTML in transients

    Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.

    I hope that helps. Let me know how that goes.

    Best,
    Victor

    in reply to: Default Ticket number Setting #1483808
    Victor
    Member

    Hi Arthur!

    Thanks for getting in touch with us! I’d be happy to help you with this topic.

    First, please let me note that we are fairly limited in how much support we can give for custom development questions like that.

    That said, we always like helping out and at least point users into the right direction as much possible.

    You are on the right track modifying the code. Setting the
    ‘min_value’ => 1,
    for the woocommerce_quantity_input() function is the way to achieve that.

    You can learn more about overriding calendar templates in our <u>Themer’s Guide</u>, but it basically boils down to this:

    • Make a copy of the tickets.php template. It is located at wp-content/plugins/events-tickets-plus/src/views/wootickets/tickets.php
    • Make a new folder in your active theme called tribe-events
    • Make a new folder in that one called wootickets
    • Drop your copied tickets.php file in that last folder

    Now that the template is in your theme, you can modify it to suit your needs.

    Will this work for you? Please let me know. 🙂

    Best,
    Victor

    in reply to: Display Event Custom Field in WooCommerce Templates #1483805
    Victor
    Member

    Hi Swim!

    Thanks for getting in touch with us!

    First, please let me note that we are fairly limited in how much support we can give for custom development questions like that.

    That said, we always like helping out and at least point users into the right direction as much possible.

    The code you posted in your first post should work depending on where you are executing it. I’m not really sure where you are adding that code, but as a reference, you can check our extension that adds event and attendee information to the WooCommerce order details > https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

    I hope that helps. 🙂

    Best,
    Victor

    in reply to: EventBrite offers ZERO help #1483799
    Victor
    Member

    Hi Marcus!

    Glad to know you could work it out! 🙂

    Thanks for following up to let us know about it.

    I’ll go ahead close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

    Cheers,
    Victor

    Victor
    Member

    This reply is private.

Viewing 15 posts - 1,561 through 1,575 (of 5,398 total)