[Trisha]

Saif,

When I look at Okgamers.com everything seems to be ok, were you able to fix it?

We had a customer recently who had some success with WP Rocket. Initially, he was having some of the same issues you were but after we chatted he went back in changed the configuration and said he was able to make it work…that’s one option.

Another option is this extension: https://theeventscalendar.com/extensions/dequeue-assets/. It will let you dequeue the js files and then you can enqueue them in the footer.

You mentioned having a staging site set up at one time, do you still have that available?

I’m going to set up a local instance and see if I can work through some of this with you so bear with me as I get that started. I’m sure there are others interested in how to do this!

Also, check out alchemistmedia.com, it had a page speed score of 98 or 99 last time I checked. We had it at 100 at one point but had to compromise for google analytics. I’ll see if I can remember what plugins I used on that one. Granted it’s not using The Events Calendar but we’ll get there!

Hang in there!

Cheers,
Trisha

[Trisha]

Hello, Ryan!

Thank you for using The Events Calendar! I can help with this ?

It looks like the error is related to a custom end date for the series. Does that sound familiar at all? I looked at your site and right now the calendar is empty so it’s hard to troubleshoot beyond what the error is telling us.

My suggestion would be to check for a recurring event with a custom end date and make sure it’s configured properly. If you’re able to do that let me know what you find out and we can go from there.

Cheers,
Trisha

[Trisha]

Hello, Peter!

Thank you for using The Events Calendar! I can help with this ?

I read through your previous thread so rather than have you go through all the steps again and assuming nothing has changed since your last report, I think the next best course of action would be to ask you to share a database dump of your site. I’d like to see if there are any patterns that might be causing the issue and hopefully narrow it down for you. Please send that over a private reply or via email to [email protected] subject ‘DB dump for Trisha’ or something similar.

Let’s see if we can get to the bottom of this!

Cheers,
Trisha

[Trisha]

Hello, Chris!

Thank you for using The Events Calendar! I can help with this ?

This has to do with the way recurring events are configured both programmatically and in the database. Are you sure you duplicated the original event?

When I do the same thing in my local instance I get the following:

After I duplicate and save I get the following:

Recurring events can be a bit fiddly to set up and I’m sure using a duplicator adds some confusion to the mix.

If you did, indeed duplicate the correct (original) event then we have a different problem on our hands and will need to debug further!

Does this help answer your question? Let me know how it goes!

Cheers,
Trisha

[Trisha]

Hello, James!

Thank you for using The Events Calendar! I can help with this ?

We do indeed have something like this! Got to Events > Settings > Additional Fields in the WordPress admin area. It will look something like this:

When you add your event you’ll see the field just below the website field you mentioned:

And it will appear on the front-end like so:

Does this help answer your question? Let me know how it goes!

Cheers,
Trisha

[Trisha]

Hello, Wayne!

I’m glad this worked out for you!

I think the order notes it really depends on how much ‘noise’ you can tolerate in the spreadsheet but your idea sounds valid for sure!

I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

Hi Rene,

I’ve done some searching and the best way I can find to help the user experience in your situation would be to pre-populate the second set of fields with the logged in users email address. This would require that the user is logged in, of course, I’m not sure how you have payments set up.

One approach to achieving that is overriding the rsvp.php template file. You can learn more about overriding calendar templates in our Themer’s Guide, but it basically boils down to this:

• Make a copy of the rsvp.php template. It is located at wp-content/plugins/event-tickets/src/views/tickets/rsvp.php
• Make a new folder in your theme called tribe-events
• Make a new folder in that one called tickets
• Drop your copied rsvp.php file in that last folder

Now that the template is in your theme, you can modify it to suit your needs. To change the email field to be pre-populated, you could change line 121 to be like this >

<input type="email" name="attendee[email]" id="tribe-tickets-email" value="<?php $current_user = wp_get_current_user(); echo $current_user->user_email; ?>">

Does this help answer your question? Let me know how it goes!

Cheers,
Trisha

 

[Trisha]

This reply is private.

[Trisha]

Hi, Vayu!

So glad to hear it!

I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

Hi, Derek!

Glad to hear it! I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

Hi, Kevin! Glad glad I could help 🙂

I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

Hello, Kevin!

Thank you for using The Events Calendar! I can help with this ?

You are totally correct that in the past the version numbers should match, but as of 4.5 of The Events Calendar that will no longer be true. You can read a bit more about ‘why’ in this blog post: https://theeventscalendar.com/release-the-events-calendar-4-5/

The short story is that we’re not going to be updating each plugin with each release so there will inevitably be version mismatch in the numbering. Not to worry, we think this will improve things across the board!

Does this help answer your question?

Cheers,
Trisha

[Trisha]

This reply is private.

[Trisha]

So glad to hear it, Michelle! 🙂

I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

Hello, Hernan!

No problem at all! I’m just glad to see it’s not an issue 🙂

I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

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