[Trisha]

Hello Callie!

I am so sorry to hear your experience this, I agree…not cool! Thank you for the very detailed report!

I have found the bug report that was logged when Andras reported his issue and have bumped the importance accordingly. I cannot say when a fix will happen but I will adjust the status of this thread to ‘Pending Fix’ so that you are notified when when that happens.

In the meantime may I suggest downgrading to the previous version of Event Tickets/Event Tickets Plus? You can read how to do that in this guide https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

If you have any questions or need clarification please feel free to let me know! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

Hello Luca,

Thank you for your patience here! Most of our team was away on our annual team trip last week and we are slowly ramping back up.

I can definitely help you with this!

1. To change the title on the category page please refer to this article in our knowledgebase: https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/
2. To remove the date box on mobile add this snippet to your theme custom css file: @media screen and ( max-width: 600px) {
.tribe-bar-disabled #tribe-events-bar {
display: none;
}
}
3. To shorten the text in the event preview you can add a shortened snippet to the ‘excerpt’ meta box for the individual event. If that box has text in it that text will be used instead of the longer excerpt that is auto-generated from the content.

I hope this helps! Let me know if you have any questions or need further clarification.

Cheers,
Trisha

[Trisha]

Hello, Titus!

Thanks so much for your patience! Our entire company was out last week on our annual team retreat so response times have been a bit slower than usual. We are ramping back up quickly though 🙂

I did a bit of research on this and it seems to be a bit of an ongoing issue so I decided to write an extension for you. This is normally outside our scope of support but I felt it warranted here.

I’m attaching a zip file that you should install and activate just like a plugin. It is an extension for the Events Calendar so it won’t work on it’s own.

Once you activate the plugin there will be a new tab called ‘SEO‘ in ‘Events > Settings‘. Fill in the field with the description you want to have in the meta tag and hit submit. It should be automatic from there.

Let me know if you run into any problems at all or if you have any questions. I’m happy to help!

Cheers,
Trisha

tribe-ext-add-meta-description-to-events

[Trisha]

This reply is private.

[Trisha]

Hi Steven!

Following up here, I spoke with one of our developers and he said that both approaches definitely seem viable – though as a notice level error you could also ignore it.

I’m going to log a ticket and mark this thread as ‘pending fix’ so that you’ll get a notification when the bug is resolved.

If you have any further questions, feel free to reply here. I’m happy to help!

Cheers,
Trisha

[Trisha]

Hello, Aleksi!

I’m so happy to hear this 🙂 Thank you for using The Events Calendar!!

As always, if we can be of further assistance don’t hesitate to ask.

Cheers,
Trisha

[Trisha]

Hi Steven!

Thank you for your very thorough report, it’s immensely helpful to receive so much information!

At first glance your initial solution appears to be well thought out and valid. However, since there are so many moving parts in the plugins I am going to check with one of our developers first thing in the morning and get back to you on this.

Thanks so much for your patience!

Hang in there,
Trisha

[Trisha]

Hi Marcus!

I’m sorry to hear that you’ve encountered this issue! The ticket is still in the backlog so I’ll add your report to the list and see if I can find out when a fix might happen.

Hang in there,
Trisha

[Trisha]

Hi David!

So sorry to hear you’re having this problem!

Let’s start by having you go through this guide in our Knowledgebase -> https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

This will help to rule out any theme or plugin conflicts and depending on what we find out there we can begin to narrow down what’s causing this issue and get it resolved as soon as possible!

Let me know what you find out!

Cheers,
Trisha

[Trisha]

Hi Karen!

So sorry for the confusion here! Even Aggregator imports events from Facebook, Meetup, Google Calendar, iCalendar, CSV, and ICS. Perhaps there is another calendar format available to you from the source site?

Let me know if you need any clarification or if I can answer any further questions.

Cheers,
Trisha

[Trisha]

Hi Aleksi!

I can help you with this! It is no problem at all to disconnect the existing development site (IP Address) so that you can add the license to the live site.

It is the domain that is detected so even though the location hasn’t changed how you access the site has changed once you added the domain name.

Here’s a screenshot just in case you need it, but it sounds like you’re on the right track 🙂

Let me know if you have any questions or need any further clarification!

Cheers,
Trisha

[Trisha]

Hello James!

I’m so glad you’re happy with Event Tickets Plus! Thank you for the feedback!

You might consider submitting this as a feature request on our UserVoice page at https://tribe.uservoice.com/forums/195723-feature-ideas This will give others the opportunity to chime in and vote as well. 🙂

Feel free to let us know if you have any other ideas as well!

Cheers,
Trisha

[Trisha]

Hello Earl,

So sorry to hear you’re experiencing these issues! The good news is that this appears to be an easy fix.

I’m unable to give you any specific code since I can’t see the context; but from the looks of your screenshot you will need to style the list items in the widget so that they don’t format as a numbered list. Something like:

ol { list-style-type: none; }

There will likely be a few other tweaks to be made as far as padding and margins go but these are also fairly easy fixes.

I hope this helps! Let me know how it goes and thanks for checking out The Events Calendar 🙂

Cheers,
Trisha

[Trisha]

Hi Tom!

You’re getting close! In this case the plugin is using the minified stylesheet so any changes you make to the non-minified stylesheet inside the plugin directory won’t affect the layout at all.

To have this method work for you you’ll need to copy the stylesheet to your theme directory, like so:

1. Create a directory inside your theme directory and name it ‘tribe-events‘
2. Create another directory inside the ‘tribe-events‘ directory and name it ‘community‘
3. Make a copy of the ‘tribe-events-community.css‘ stylesheet
4. Move the copy you just created into the ‘tribe-events/community‘ directory that you created inside your theme directory
5. Now that the stylesheet is in it’s proper directory inside your theme you can make the change to Line 1244 and it should work as expected

Let me know how this goes or if you need any further clarification.

Cheers,
Trisha

 

[Trisha]

Hi Sarah!

Thanks for using Events Calendar PRO with Event Tickets Plus! What you’re describing isn’t possible without an additional plugin. The reason is that WooCommerce uses WordPress post ids as the default order number.

If you want to use a different ID system there are a couple plugins for that. Here’s one example:
http://www.woothemes.com/products/sequential-order-numbers-pro/

Let me know if you have any other questions. I’m happy to help 🙂

Cheers,
Trisha

[Author]

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