[Sky]

Hi again,

Thanks so much for that! The issue is due to a javascript library named “Select2.” Unfortunately, the version our plugin uses is quite old, and not compatible with the version that other plugins use.

There is a ticket open for this, but it was created awhile ago and there doesn’t seem to be any progress being made on it.

I did find a “workaround” but I’m not sure how this will affect other events settings. You can try adding the following to your child theme’s functions.php and see if the events interface is still workable for you.

if ( is_admin() ) {
wp_deregister_script( 'tribe-select2' );
}


Can you give that a try and see if this will work temporarily? I’m going to add this thread to the bug ticket with the others and see if I can’t get some momentum built up to solve this issue.

Thanks, and let me know if you have any other questions in the meantime.
Sky

[Sky]

Hi again,

I ran this by my cohorts, and there is currently no known way to do this. However, we agree that it would be a good feature addition, and we have created a feature ticket for it. Unfortunately, I cannot provide a timeline for when this feature will be added.

I have attached this thread to the ticket, and someone should follow up with you here if and when there is any news on the subject.

Thanks for sharing your situation and questions about this.

Sky

[Sky]

Hi again,

Glad you were able to find a solution for your problem! Thanks for sharing the code with everyone.

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Hi there!

I’m sorry to hear that you’re having issues with the calendar display. I will try to help you get this sorted.

To get the calendar to display the month view, you would use the following shortcode:


[tribe_events view="month"]


You can read more about using the tribe_event shortcode in this knowledgebase article.

Hope that helps! Please let me know if you have additional questions about using the shortcodes.

Thanks,
Sky

[Sky]

Hi there!

Thanks for reaching out! I will try to help with your question.

I’m not familiar with the plugin you are using, but looking at the plugin page, I can make a few suggestions.

I see that there are filters that you can use with the options to delete by post type. One of these filters is “Post date greater than X days.” The problem with this filter, is that it is based on when the event was added, and doesn’t tell you when the actual event took place. You may be able to approximate a timeframe that would work here if you have a regular method of creating events via import etc. However, to really query this correctly, you would have to find the event that is connected to the tickets and attendees and then find the event end date. However, if the events are already deleted, this wouldn’t even be possible.

I’m not aware of any methods to clean this up, but I will ask around and do some more digging to see if I can find something. I will check back here if I find anything.

Please let me know if you have any additional questions about this in the meantime.

Thanks,
Sky

[Sky]

Hi there!

I’m sorry to hear that you’re having issue with the Events Calendar Pro and WooCommerce. I will try to help you get this sorted.

When checking out my local test install with just the main WooCommerce extension enabled, I am not seeing any issues. However, you have quite a few WooCommerce extensions that I don’t have access to for troubleshooting. To help isolate exactly which of these extensions is conflicting with the Events Calendar Pro, could you try disabling them all except for the main WooCommerce plugin, and re-enable them one at a time until the issue reappears?

Once you have identified the plugin with the conflict, can you inspect the page with your browser tools and take a screenshot of any errors showing in the Console?

Thanks,
Sky

[Sky]

Hi again,

Using a child theme is a best practice for a variety of reasons. In order to override any of the templates from the event calendar plugins, you will need to create the “tribe-events” folder in your child theme, and place the modified template inside of it. But you are correct, if you modify the main theme, your changes will be lost the next time you update.

However, be aware that customizer settings, menus and a few other things are stored in the database under the active theme name. Switching to a child theme after the fact may necessitate recreating these settings.

To remove the sidebar from your theme’s template, copy the file from wp-content/themes/oceanwp/tribe-events/default-template.php into your child theme, to [your-child-theme]/tribe-events/default-template.php. You would then want to delete the code on line 40.

While this will prevent the sidebar from showing, the template may still have other styles that reflect a template designed around a sidebar layout. You may need to add additional CSS, or modify the template markup to get the look you are wanting.

To get the look and functionality that ships with our plugins by default, you can copy the template from the-events-calendar/src/views/default-template.php into [your-child-theme]/tribe-events/default-template.php.

Just to be clear on what’s going on here, your theme is overriding our template with it’s own, and they do not provide a way to choose the layout like you would normally be able to. Overriding their template is the only way to change this, aside from creating some custom CSS for their template markup.

Hope that helps! Please let me know if you have more questions about this.

Thanks,
Sky

[Sky]

Hi again,

I’m not sure if understand your question completely. You say that the events are showing in the blog loop, but are asking how to get the events to show there?

Here’s how the built in functionality works:

When enabling “Include events in main blog loop” the events will display in the main blog loop that shows on whatever page you have set in your WordPress Settings under “posts page” or your homepage if set to display “your latest posts.”

If you are creating another page to show posts using a plugin or creating the template manually, you would need to define the desired post types to show within the query. You can read more about custom queries on the WordPress Developer Resources page for the WP_Query class: https://developer.wordpress.org/reference/classes/wp_query/

Let me know if this answers your question.

Thanks,
Sky

[Sky]

Hi Jeremy!

Thanks for reaching out! I will try to help you get this figured out.

It seems that OceanWP has their own custom events templates that are used for our plugins, and they hard-code the sidebar area in. To prevent this, you will need to create a custom template with that removed.

To do this, copy the file from wp-content/themes/oceanwp/tribe-events/default-template.php into your child theme, in [your-child-theme]/tribe-events/default-template.php, and comment out or delete the line of code that outputs the sidebar ( do_action(‘ocean-display-sidebar’); )

Hope that helps! Please let me know if you have any further questions about this.

Thanks,
Sky

[Sky]

Hi again,

This is something you may be able to do if you are familiar with PHP. The “linked post type” plugin I linked to is just an example of how you might go about do this. It uses an “instructors” post type, but you could modify the code to add whatever post type you have created.

This would add a field to your event that would let you select a particular post of that type to associate with the event. You would then need to access the data stored in that field within a custom template and use it to pull in the data from the related custom post.

If you are not a php developer that is familiar with WordPress, this will likely not be an easy task. If you need to hire a developer to create this for you, you might check out this resource: https://theeventscalendar.com/knowledgebase/find-a-customizer/

Hope that helps!

Please let me know if you have additional questions about this.

Thanks,
Sky

[Sky]

Hi again!

We generally don’t handle product support here in the Pre Sales forum. If you have a license for one of our premium products, you can log in with the email associated with that license and post in the appropriate product forum.

Thanks,
Sky

[Sky]

Hi again,

In your video, you are on a page named “blog.” However, the event you reference there is in a widget area, and there is no content or feed showing on the page. The events widget is a completely different thing than the blog feed. It looks like you don’t actually have the page “blog” set as your posts page in the WordPress settings.

I can see your actual posts feed by visiting http://109.199.119.244/~localsce/u3a.com.au/

This is where you should be looking for the events to show up.

Hope that helps! Let me know if you have more questions about this.

Thanks,
Sky

[Sky]

Peggy,

I’m sorry the plugin didn’t meet your needs at this time. I hope you’ll check it out again in the future!

I will submit the refund request for you, since you are past the 30 day trial period.

Thanks,
Sky

[Sky]

Hi Shannon!

Thanks for reaching out. I’d be happy to help with your question.

The WP Shindig site is using the default event styles. Avada includes their own templates and styles for the Events Calendar plugins. Looking at your site, I see only a few minor style differences between it and the shindig site.

If you experienced with CSS you should have no problems customizing the template display, other than you may also be working around Avada’s custom styles.

But no, Pro is not needed to get the look you see there.

Hope that helps! Pleas let us know if you have any other questions about this.

Thanks,
Sky

[Sky]

Hi Joe!

Thanks for reaching out! I’d be happy to help with your question.

With Events Calendar Pro’s recurring event feature, you can set specific days for the event by choosing the “once” option and providing the date and time for each day of the event.

For more information on recurring events, please visit our knowledgebase article: https://theeventscalendar.com/knowledgebase/pro-recurring-events/

Hope that helps! Please let me know if you have any additional questions about this.

Thanks,
Sky

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