Sky

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Viewing 15 posts - 376 through 390 (of 1,654 total)
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  • in reply to: Month and year title not displaying with shortcode #1610048
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out. I’d be happy to help with your question.

    This bug was fixed in a recent release. Can you try updating all of the Events Calendar plugins to the latest versions and see if that fixes it for you?

    Thanks,
    Sky

    in reply to: adding a cell to the submit an event page #1610045
    Sky
    Keymaster

    Hi there,

    Our Events Calendar Pro plugin comes with the ability to create custom fields that can be added to events both within the admin area, and on the community event submission page.

    For more information about this feature, please see this article: https://theeventscalendar.com/knowledgebase/pro-additional-fields/.

    Hope that helps! Let me know if you have any additional questions about this.

    Thanks,
    Sky

    in reply to: Custom Ticket design #1610013
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out. I’d be happy to help with your question.

    You can check out our free extension for sending PDFs out for the ticket. https://theeventscalendar.com/extensions/pdf-tickets/

    You can add images to the tickets that shows up in the email by clicking the “settings” button in the “Tickets” section on the event.

    There are ways to customize the content of the regular ticket emails. You can copy /event-tickets/src/views/tickets/email.php into [your-theme]/tribe-events/tickets/email.php and make any modifications you need there. The copy of the file will be used instead of the default.

    You can read more about customizing the calendar views here: https://theeventscalendar.com/knowledgebase/themers-guide/

    Hope that helps! Please let me know if you have any additional questions about this.

    Thanks,
    Sky

    in reply to: How do I change the default url for PRO #1609989
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out. I will try to help with your question.

    Unfortunately, the widgets will only link to the main calendar. If you need to link anything to a page with a shortcode embedded calendar, you would need to create the links manually.

    Hope that helps! Sorry I didn’t have better news for you on that.

    You could always suggest this as a feature by visiting our User Voice Forum.

    Thanks,
    Sky

    in reply to: Display category on photo view #1609982
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help with your question.

    While there is not a setting for this, it is possible with a bit of customization. You can read more about how to customize event calendar views by visiting this article: https://theeventscalendar.com/knowledgebase/themers-guide/

    Basically, you would copy the file from plugins/events-calendar-pro/src/views/pro/photo/single-event.php to [your-theme]/tribe-events/pro/photo/single-event.php. You can make your modifications there, and your custom template will be used instead of the default.

    You can use the function

    <?php echo tribe_get_event_categories() ?>

    to output a linked list of categories within the single event.

    Hope that helps! Please let me know if you have any additional questions about this.

    Thanks,
    Sky

    Sky
    Keymaster

    Hi Karly,

    Thanks for reaching out! I’d be happy to help with your question.

    This was fixed in a recent update. Can you try updating all of your Events Calendar plugins to the latest versions and see if that fixes it for you?

    Thanks,
    Sky

    in reply to: Remove "Events in" #1609916
    Sky
    Keymaster

    Hi Jay,

    This is possible with a bit of customization.

    Here’s a snippet showing how to do this for the month view.

    https://gist.github.com/skyshab/56aa42c8a479b723889803a0b31e338d

    You can just paste that code in your child theme’s functions.php file or a functionality plugin.

    If you need to modify other views than the month, see the original function for ideas in the-events-calendar/src/functions/template-tags/loop.php on line 168.

    Hope that helps! Let me know if you have any additional questions about this.

    Thanks,
    Sky

    in reply to: Title and Subtitle Layout Problem #1609899
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out. I will try to help with your question.

    It seems that your theme is overriding the calendar styles. They are supplying their own styles for tribe event calendar elements, so you will need to add some additional CSS if you want to modify the styles that come with your theme.

    You can target the title with “.tribe-events-tooltip .entry-title” and the duration with “.tribe-events-tooltip .tribe-event-duration”

    Hope that helps! Please let us know if you have any additional questions about this.

    Thanks,
    Sky

    in reply to: Time Format not showing right in detailed layout. #1609803
    Sky
    Keymaster

    Hi there,

    The screenshots you have provided are not part of our calendar plugins. I see that you have another events plugin installed, and your issue appears to be related to that.

    I would reach out to the other plugin developers for help with this.

    Thanks,
    Sky

    in reply to: Next and previous month links #1609801
    Sky
    Keymaster

    Hi there,

    Taking a look at your site, I see the navigation appearing above the month as you describe.

    Can you provide a screenshot showing me exactly which view and and elements that you are trying to style?

    Thanks,
    Sky

    Sky
    Keymaster

    Hi again,

    Great, I’m glad you were able to get this sorted!

    Please let us know if you have any questions or issues in the future.

    Thanks,
    Sky

    in reply to: Events Page not showing on Mobile #1609783
    Sky
    Keymaster

    Hi again,

    As I mentioned earlier, something seems wrong with the mobile view of your calendar. You can look at our demo site here to see how it should look by default.

    Taking a look at the resources being loaded on your site, I notice that you are using some sort of caching/minification plugin. The mobile styles for our plugins are loaded in a separate stylesheet when it detects mobile screen size. Caching and minifying all of the styles together can unfortunately break things.

    I would see if you have the ability to disable this on a plugin by plugin basis, and if so, prevent the mobile stylesheets from getting added in there.

    Hope this helps!

    Thanks,
    Sky

    Sky
    Keymaster

    Hi again,

    Great! Glad to hear that this is fixed for you.

    Please let us know if you have any questions or issues in the future.

    Thanks,
    Sky

    in reply to: Wrong order desktop, right order mobile. #1609113
    Sky
    Keymaster

    Hi there,

    I’m sorry the Photo View’s sort order is causing you a poor user experience. Others have had similar feedback in the past.

    The Photo View uses jQuery Isotope to output the items in a Pinterest-type grid but not in a rigid row-column type grid.

    You can view our Demo Site’s Photo View to compare its sorting.

    The events are in order if you look at the top of each Photo View item in relationship to the top of the page (not in relationship to each other). Said another way, if your browser’s address bar is the North Pole, all the Photo View items are in order by the earlier start dates being “more north” than later events.

    These 2 screenshots may be of further help:

    I hope this clears things up. Please let me know if this makes sense.

    If you’d like to see the sorting script improved, feel free to suggest it as an enhancement at our plugins’ UserVoice page. This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    Thanks,
    Sky

    in reply to: Event Calendar Pro purchase error #1609094
    Sky
    Keymaster

    Hi there,

    I’d be happy to help get this switched for you.

    Just visit your account and you should find the download and the license key for filterbar now.

    Let me know if you have any other questions about this.

    Thanks,
    Sky

Viewing 15 posts - 376 through 390 (of 1,654 total)