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Hey Marc. Thanks for reaching out here; do comments display when you aren’t using the custom single.php file? That is usually what controls the layout of a single event page. The second file you referenced (ecp-single-template.php) controls the template you’ve set under Events -> Settings -> Template. Have you played around with the different options there to see if the comments display on any of the templates outside the one you’re currently using?
Also, as an aside, have you checked out Jonah’s Genesis integration tutorial? It can be found here (https://theeventscalendar.com/tutorial-integrating-the-events-calendar-w-genesis/), and may be of some value to you as you jump into it.
Matthew: thanks for confirming. Have you tried changing the actual “events” page slug, for the page that existed previously? It’s not ideal but that may be the only solution here.
If that doesn’t do the trick, please let me know as this will by that point be outside my area of expertise and will require me to bring in a developer for assistance. Thanks again for your patience so far…we’ll do what we can to get you through this.
Hey Joseph. Thanks for reaching out, and for your purchase of the PRO plugin. You can ignore that message – it was a problematic/inaccurate one that we had in the 2.0.7 version and below…but which was fixed in 2.0.8.
So long as you’ve got The Events Calendar 2.0.8 and Events Calendar PRO 2.0.8 installed on your site, you should be all set. Whether or not you have the license key in place, the plugin will function in its entirety (though no updates or support are available without the key).
Hope that helps. Let me know if you have any other questions on this or if I can elaborate at all. Cheers!
Hey Mike: no problem at all about the questions. Thanks for reaching out here, and for your interest 🙂 Happy to answer these best I can:
1) At this point, we don’t have a “Week” view. That being said there have been a number of requests for it and that will almost certainly be the next “view” we add to the calendar. My guess is that would be sometime in the 2.1 lifecycle, which kicks off sometime this fall.
2) If I understand what you’re going for here, you should be able to attach an image to an individual event by setting it as the featured image. However, by default, it won’t appear in the grid view at all times — it’ll only appear upon hovering over the title of a given event. (This was done so that, on days with multiple events, there wouldn’t be multiple pictures showing up side-by-side…might look sloppy). You should be able to modify the grid view to show those images at all times if you wish, but that’s going to require some customization that we can help you out with best we can should you make the jump to PRO.Hope that helped. Let me know if it didn’t, or if you have any other questions, and I’ll get you what you need. Cheers!
Hey Shaun. Thanks for the note, and for your interest. While there are other third-party plugins out there that can provide a blanket login solution for seeing specific pages of the site, if you wanted to use WordPress’ built in private/password protected functionality (as it exists on regular posts and pages)…that also carries over to Events. Events are just a custom post type, so if private/password protected posts work for regular content in your scenario then it should also work for events.
That help? Let me know if not and I’ll adjust my response as needed. Thanks again for reaching out.
Hi Jane. On my end, I just realized you’re the same person I’ve been having an email exchange with 🙂 See my last note from a few moments ago and let me know that way how you’d like to proceed. Cheers!
Hi Keith. Thanks for your interest in the plugin here. From the sounds of it your best bet here would be to segment the events out into separate categories, then provide links to the specific categories (rather than to the full calendar) from your menu navigation. Users will still be able to click back to the broader calendar if they wish to from within an event – although you can hide that too, with some simple customizations – but this will allow you to differentiate and not have it all cluttering up one calendar.
That help? We do have a fair number of users relying on the calendar this way. You may want to check out our Showcase thread (at https://theeventscalendar.com/support/forums/topic/showcase-2-0/) for a few ideas. If you have any other questions on this or if I misunderstood the initial question to begin with, please let me know. Thanks again for your interest.
Also, Ben…doesn’t look like that thread link is accesible to me. I guess Headway locks their forums down to anyone without an account? Should be able to workaround it, so long as the context from it is in this thread (if it isn’t…would be awesome if you could maybe post a screenshot or the highlights of whatever we’re missing). Cheers!
Hey Andrew. Thanks for the heads up; does look like the same (or a distinctly similar) issue, definitely. Can you send a set of admin credentials over to pro /a/ tri.be and I can try to recreate it like I did for Mike?
Thanks for the heads up and your patience so far. We’ll do what we can to get this worked out for you.
Hey Graeme. Thanks for the notes here. You’re saying that you’ve set up a recurrence pattern; imported the first event; and found that same event entry updated again for each entry in the recurrence pattern? While I didn’t gather that was the problem being described above, if that is occurring…it shouldn’t be. What should happen is that each instance in your recurrence pattern on Eventbrite will be imported as a standalone entry on the WordPress side. But each should create a distinct entry. Let me know if you’re not seeing that and I will work to get it resolved.
Not sure what the issue with the dates not being correct is. I’m unable to recreate this on my end. Can you provide me with the Eventbrite event ID for one of the problematic events and I’ll try that way? If there’s an issue here we’ll obviously want to get it corrected.
Thanks again for the heads up and your patience so far. As this is still a fairly new plugin, we are quashing bugs as we see them and planning broader feature tweaks once we get all the rest of the smaller issues ironed out. With each monthly release we’re working to make this into a better product so that it has a long and illustrious lifecycle.
Let me know about the above and we’ll proceed accordingly on our end.
That makes perfect sense, Richard. Thanks for confirming – this is a bit outside my area of expertise but let me get our lead dev Paul, who handles all the maintenance work on this plugin, to take a look when he hits the forums tomorrow. He should be able to help point you in the right direction on this.
Stay tuned and thanks for your patience so far. Please let me know what else I can do in the interim.
Hey Roberto. Thanks for reaching out here; a heads up that this is an open forum so if you don’t want anyone seeing your site, you may want to get the username/password out of the comment above. (Of course, as those aren’t backend credentials, they’ll only allow for viewing). Just wanted to make sure you were aware of that 🙂
As to your issue here, the first thing I’d suggest right off the bat would be to go to Events -> Settings and change to a different template under the “Template” tab. The plugin comes with a couple and your theme may have some of it’s own. Try each of the options in there – they’ll all provide a different appearance for the page and one should be full-width calendar (no sidebars).
If that doesn’t work, let me know and we’ll continue to troubleshoot as best we can. Thanks for your patience so far.
Fantastic. Thanks for confirming as much, Lillie. Looks like you’re set here but if we can do anything else down the road please let us know.
Hey Matthew. Thanks for posting this here, and for the explanation regarding your situation. The first clue that jumped out to me is that you have an “events” page in your list of pages; if you have that, and it’s slug is ‘events’, that is going to conflict with the auto-generated calendar that lives at /events. The first thing I’d try – which would keep you from having to change your Events page slug – would be to go to Events -> Settings and changing your events/event slugs to something else (calendar/entry, for example). Save the settings page, resave your permalinks and view the frontend. My hunch is that clearing up that conflict will resolve this issue.
Can you give it a go and let me know? Thanks in advance!
