Rob

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  • in reply to: Uncheck 'Show Google Maps Link' in Venues #60770
    Rob
    Member

    Hey Bryan. Wanted to follow-up here to let you know that, oddly, I just tested in that same environment – 3.0.3 core/3.0.5 PRO/WP 3.6 in Twenty Twelve – and I was unable to recreate either.

    Were you able to figure out a CSS workaround? I know it’s not ideal, but I’m sort of at a loss as to how we could proceed otherwise. Any chance you could share screenshots or a screencast of the steps you’re following and the end results?

    in reply to: Event calendar is gone after upgrading from 1.05 to 3.0 #60766
    Rob
    Member

    Thanks for confirming as much! Glad to hear you found another solution that better met your needs and apologies once more we couldn’t provide better value. Best of luck with your project.

    in reply to: Events Pro and cookie plugin #60765
    Rob
    Member

    Hey, thanks for the words creativebridge! Glad to hear you’re enjoying the product. What are you using to control the cookie policy? Is it some JS you wrote, or a third-party plugin? My guess is it isn’t configured to treat custom post types like the regular posts, pages etc. But let me know.

    in reply to: Newsletter #60764
    Rob
    Member

    Hey again James. You raise a good question here; while I don’t know of a solution that will automatically add an event to a custom newsletter, it’s worth noting that we do have a frontend event submission tool in the form of Community Events (https://theeventscalendar.com/shop/wordpress-community-events/). I know that other users have built custom Gravity Forms-based solutions for routing event submissions elsewhere as well. (Sorry I couldn’t offer more insight than that on this).

    On the attendance front: there is definitely a need for this in the Events space. At the moment we are discussing a possible RSVP-centric add-on for our own plugin. We get a lot of questions about it and there’s no question the demand exists; it’s now a matter of finding time & resources for it. Know it’s on the radar though.

    Hope this helps. If not, or if you have other questions, let me know.

    in reply to: iCal Link Isn’t Correct for Single Event #60751
    Rob
    Member

    Hey there psasser. Thank you for the follow-up here, and apologies that we failed to get you a reply to your first comment in a timely fashion.

    Odd that this is taking place, as that is indeed not how the plugin is intended to work (or how it’s working for me locally): I’m finding that on individual entries the iCal link provides me an iCal file just for that event, versus the broader calendar’s iCal link (which is indeed all events).

    Can you possibly upgrade from Events 3.0.1 to the latest combo (TEC 3.0.3 / PRO 3.0.5) and let me know if the issue persists from there? It’d also be helpful if you could confirm in writing that this indeed does persist even on a Vanilla install with no other plugins or a custom theme active. Also: is this a custom single-event.php template? Would be good to know if you’ve modified this.

    I’ll do what I can to get you sorted from there. Thanks for your patience so far!

    in reply to: Month View Not Working #60750
    Rob
    Member

    Hey JD. Thanks for this, and apologies that we failed to get you a reply in as timely a fashion as we’d hope.

    To answer the most recent question you posted: regardless of what you have as the default view for events, it should be accessible at /events (assuming you have pretty permalinks enabled). So for example:

    I might set Month view as the default on one site I run, and List view as the default on another site. But when I add /events to my site’s menu and when users click through to that, it’ll land them on the correct default view in both situations.

    Does that make sense? Am I misunderstood as to your question? Let me know either way and I’ll follow-up to get you what’s needed. Cheers.

    in reply to: Venue & Organizer views #60747
    Rob
    Member

    Excellent to hear you’re sorted, opcfw! I’m going to go ahead and close this thread, but jefflovell, if you’re still having issues from there, please open a new thread and we’ll do our best to get your issue addressed. Cheers.

    in reply to: Cannot view the event #60746
    Rob
    Member

    Hi Harold! I just replied at the other thread there and we can continue the discussion going at that venue. Closing this for now.

    in reply to: Trouble with PRO templates #60745
    Rob
    Member

    Hey Anderson. Thanks for the note here, and for your upgrade to 3.0! Happy to help you out here best I can. On these points:

    1. If I’m understanding your issue correctly, you should be able to do this with a template override of the photo.php file in the PRO “Views” folder. You’d override this template in your own theme by creating a file at [your-theme]/tribe-events/photo.php.
    2. Would creating your own custom single-event.php view accomplish this? Do you know where the div would need to be added? If so, it’s a process very similar to that which I answered in #1. Except keep in mind: single-event.php is a view in the core The Events Calendar, rather than PRO.
    3. You’re speaking of the featured image here, right? Rather than an image placed in the body of the event? If so, this thread and the solution therein should point you in the right direction: https://theeventscalendar.com/support/forums/topic/change-the-featured-image-size-in-template/.

    Hope that helps. Let me know what else I can do after reviewing this and I’ll follow-up as needed. Cheers.

    in reply to: WooCommerce The Events Calendar Pro Conflict #60744
    Rob
    Member

    Hey Splurgin. Got it; thanks for the follow-up here. I know that we have a few tickets related to optimizing with WooCommerce + some of its add-ons in the queue for our impending release. But I know that Barry has been more involved here thus far based on reviewing your past threads, so I’m going to let him comment here. Thanks for your patience so far.

    in reply to: Blank page instead of submission form #60742
    Rob
    Member

    Hey Ryan! Thanks for the note, and my apologies for the inconvenience. I am indeed seeing the issue at your site there as well.

    I see in your notes that you’re running the 2.0.10 release of TEC/PRO. Any reason you aren’t on the 3.0 lifecycle yet? Can you confirm what version of Community you’re running as well, so I can get a better sense of your environment? I’ll do what I can to help sort you from there.

    in reply to: Breadcrumbs broken with theme #60741
    Rob
    Member

    Hey Mat. Thanks for the note here; I am indeed seeing the issue there. While this is a bit outside my area of expertise, I’ve asked Barry from our team (who is more dev-minded than I) to take a look here. Let me see if he can point you in the right direction.

    Thanks for your support and patience so far. Let me know if you need anything else in the interim.

    in reply to: Function, Array Merge Code #60739
    Rob
    Member

    Hey alcc1. Thanks for the note here, and apologies for the inconvenience you’ve faced so far. It looks like from the nature of that error, it’s being caused by a plugin called Advance Access Manager. It’s very possible that one conflicts with The Events Calendar / Events PRO; are you running the latest version of both it and our plugin? Can you try deactivating AAM and confirm whether or not it resolves the issues?

    If one/either persist from there, let me know and we’ll do what we can to help.

    in reply to: tribe_update_event #60737
    Rob
    Member

    Hey there Brian. Thanks for the heads up here; this is a really good point you raise here. While it’s a bit outside my expertise, I’ve asked Barry from our team (far more dev-minded than I) to take a look here and get this in the queue for an update to the code/docs/both as needed from there.

    We’ll keep you posted once he has a chance to take a look regardless. Thanks again for the heads up and let me know if we can do anything else.

    in reply to: Links of single event broke #60736
    Rob
    Member

    Hey Harold. Thanks for the note here, and apologies for the inconvenience you’ve faced so far.

    The date stamp at the end of the URL will only be added when a recurrence pattern is created, to distinguish between the various entries in that recurrence pattern. For standalone/one-time events, though, there is no date stamp.

    That said, it looks like the issue you’ve faced here is independent of that…and as I’m seeing some of those “1970s” dates that indicate a broader problem, I think something else is at play. Can you check if one of these two related threads help point you in the right direction:

    1) https://theeventscalendar.com/support/forums/topic/another-1970s-bug/
    2) https://theeventscalendar.com/support/forums/topic/event-date-is-not-working-at-all-with-my-theme/

    And let me know from there? Thanks so much for your support and patience so far!

Viewing 15 posts - 511 through 525 (of 4,107 total)