Rob

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Viewing 15 posts - 3,481 through 3,495 (of 4,107 total)
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  • in reply to: Multiday Event Cutoff #12095
    Rob
    Member

    Nick: I have WP-admin access, per a previous email from Joe. After he responds regarding the timezone and you’ve had a chance to digest that, let me know if you need the creds and I’ll send them your way.

    in reply to: SSL Support Bug #12094
    Rob
    Member

    Thanks Samuel. Let me run this by one of our devs; if they can confirm that it’s in our best interests to change this in the code, we’ll make sure to get it done for 2.1. Appreciate the feedback!

    in reply to: in the widget, the list marks overrides the first number #12093
    Rob
    Member

    Stefan: this issue looks like it could be fixable by editing the widget itself; you’ll notice if you go to Appearance –> Widgets, it tells you that you can modify the widget’s appearance in views/events-list-load-widget-display.php. Are you familiar enough with modifying PHP files that this points you to what you need, or do you have further questions?

    in reply to: All Events Category List #12092
    Rob
    Member

    Ah, thanks for confirming – upon your clarification I recognize this issue. We’ve got it logged and are looking into it for 2.1, so hopefully (assuming our digging goes well) we’ll have a fix deployed therein. Apologies for the inconvenience in the interim – you may be able to find a third party plugin that can hack this together until we’re able to get our official fix out there, though.

    in reply to: Few Questions #12091
    Rob
    Member

    Hi again Karen. As I mentioned in my email, there is no import from Google Calendar. You can export your Events using the Add to iCal/Google Calendar buttons (which subscribe the user to your calendar), but there’s no way to bring data from another calendar to ours currently.

    I believe I’ve covered the License Key issue in a previous email; this is unfortunately something we’re unable to provide support on.

    in reply to: Warning Messages & Problems… #12089
    Rob
    Member

    Hi Karen. Can you post a screenshot for this? As I noted, we only hit the forums once a day (except on weekends) – so we can’t guarantee anything faster than that. But if you can share a screenshot in here using Cloud App – http://getcloudapp.com/ – or some other service that generates a link, we can look into it for you.

    Please also in the interim try A) deactivating your other plugins one by one, to see if the issue persists; and B) reverting back to the default 2011 theme. If the issue persists when only the 2011 theme is active with no plugins other than Events Calendar PRO, then it’s an issue with ECP…otherwise it’s a conflict with something else.

    in reply to: Warning Messages & Problems… #12090
    Rob
    Member

    Hi Karen. Can you post a screenshot for this? As I noted, we only hit the forums once a day (except on weekends) – so we can’t guarantee anything faster than that. But if you can share a screenshot in here using Cloud App – http://getcloudapp.com/ – or some other service that generates a link, we can look into it for you.

    Please also in the interim try A) deactivating your other plugins one by one, to see if the issue persists; and B) reverting back to the default 2011 theme. If the issue persists when only the 2011 theme is active with no plugins other than Events Calendar PRO, then it’s an issue with ECP…otherwise it’s a conflict with something else.

    in reply to: Fixes You Can Expect in 2.0.2 #12088
    Rob
    Member

    Hi Suzanne. For the 2.0 release, we broke it into two separate code bases (a business decision made based on where the industry is going and how we wanted to set our release pattern going forward): one for The Events Calendar, then an add-on that makes it Events Calendar PRO. Given how far we’ve come down this path we probably won’t be changing back to one code-base any time soon. Apologies for the inconvenience there.

    in reply to: Events Calendar PRO Feature Requests #12087
    Rob
    Member

    Thanks Andy; I understand the issue now. You’re the first to request this but I do think it’s a nice idea…adding it to the list for discussion accordingly. No guarantees when and if it’ll make it, but once we’ve nailed down the 2.1 (and subsequent) feature set(s), we’ll post them here for review.

    in reply to: Event Listing #12086
    Rob
    Member

    “More” button is probably the best way. If you wanted to try and hack something together, you could probably get it to pull the featured image and/or the one in the entry body, but there’s no way to do this out of the box. Sorry I couldn’t offer up more here.

    in reply to: Translation: Spanish #12085
    Rob
    Member

    Ah, excellent. Yes – the plugin operates based on whatever language you’ve got set in the wp-config file. Glad to see you got this figured out. Let me know if anything else arises.

    Rob
    Member

    Hi Laura. Great to hear you got this figured out (before we even had a chance to hit your thread!). If anything else comes up, please let us know and we’ll do what we can to assist.

    in reply to: Gantry Frame Work Issue #12065
    Rob
    Member

    That’s odd. I wonder if the MediaTemple grid was an issue. Let me know if it comes back, meanwhile I’ll see if the team has any clues on this.

    in reply to: Backend: sidebar doesn't show events links #12064
    Rob
    Member

    Ah, excellent to hear you got that resolved. Let us know if anything else comes up.

    in reply to: Bug with venue upcoming events #12062
    Rob
    Member

    2.1 is coming in mid-January. We’ve got 2.0.2 ready for release either today or Monday, but this issue came in too late to make that release. We’re not having a 2.0.3 and are instead moving straight to 2.1, though not until after the holidays.

Viewing 15 posts - 3,481 through 3,495 (of 4,107 total)