Forum Replies Created
-
Posts
-
Dan: let us know what that yields. We will definitely try to keep helping you out as best we can from there.
Hey Tom: awesome to hear this did the trick. Really appreciate your words of support and I know the rest of the team here does too.
As for adding next/previous to the mini call: we definitely have this in the works. A number of folks have requested it so far and as a result this will be making it in somewhere during the 2.1 lifecycle. If you throw a vote for it into the Features Request thread (https://theeventscalendar.com/support/forums/topic/events-calendar-pro-feature-requests/) it’d also certainly carry some weight.
Let us know what else we can do as you keep using the plugin. Thanks again for your support.
Hey Robert. Interesting request; I can certainly see the value here. Let me get our dev Jonah to take a look when he hits the forums today and to see if there’s a way you can hack this.
Excellent to hear you got this figured out, MIke! If you have any other issues here or need us to take further action on our end, please do let me know. Happy to help where possible.
Hey Mike. Thanks for the note; I’m seeing that file just fine. My guess is you’re looking in the PRO add-on folder’s “admin views” section, rather than the free The Events Calendar? It’d be in the latter.
Let me know if you can’t find it there and I can troubleshoot as needed. Cheers!
Hey Pascal. Thanks for the note here, and sorry to hear you’re having issues. I am seeing the issue on your site and my guess is that it’s caused by a conflict with another plugin (possibly the theme, but another plugin is more likely). Are you in a position where you can test deactivation of other plugins so we can see if / where a conflict exists? I can get a dev to take a look from there if we can figure it out. Let me know.
Hey again Frank. I could see the value in making these actions share functionality, for sure; I assume that on the problem here though, you’re all set? Just want to double check.
Hey Neja. Thanks for reaching out and sorry to hear you’re having issues. This is definitely not a core behavior of the plugin so it sounds like there is something else at play here. You’re on the 2.0.4 code for both The Events Calendar and Events Calendar PRO, right?
If so, are you in a position where you can test deactivating other plugins, and reverting to the default 2011 theme as needed, to see if there’s a conflict there? If we can identify that it’ll be the first step in helping troubleshoot this. Thanks in advance.
Thanks RIchard. We’ve gotten a number of requests for this lately so it’s definitely on our radar. You may have done so already, but if you wanted to throw a vote for it into the “Feature Requests” thread (https://theeventscalendar.com/support/forums/topic/events-calendar-pro-feature-requests/) that’d certainly carry some weight as we plan where in the release cycle this will fall. Cheers!
Hey Julien. Thanks for confirming. If you tried the suggestion for Caleb that we noted above (which best I can tell did the trick in his instance), that’s the best stopgap we can offer here until the official 2.1 release comes out over the next month or so. Apologies I couldn’t offer up anything more specific than that. If you have any other questions do let me know.
Ah alright. Thanks for confirming Matt. I can get our dev Jonah to take a look and see if he can point you in the right direction; while we’re obviously not in a position where we can build this for users (depending on the level of customization required you may want to hire a dev to do this), but let’s see what Jonah says first. May be much simpler a task than I’m imagining.
Hey Mike. I see; interesting that WP Super Cache is causing a conflict, but good to know it’s not the core plugin.
Are you still having the license issue? While you don’t technically need the key plugged in to use the plugin, I’d like to figure out what’s up here. Go to Account Central -> License Keys here on the tri.be site and make sure it isn’t linked to anything else, just to be safe. Otherwise send me an email (pro at tri.be) with a link to this thread and the key itself and I’ll try on my end.
Happy to help. Jonah is hitting the forums this morning so should be able to take a look then; haven’t seen an email from you at the PRO account yet but I’ll keep watching there too.
