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Hey Ronald,
Thank you for reaching out to us!
As already mentioned by Nico in this thread, basically there’s no option to limit the number of tickets purchased per person from our plugin.
The Min/Max Quantities plugin for WooCommerce adds this functionality, so I would recommend you to check it.
I hope this helps! Let me know if you have any other questions.
Best Regards,
Patricia
Hey Ryan,
Thank you for reaching out to us!
Can you please Clear/Purge your site’s cache (and your browser cache as well) and check if everything works as expected after that?
If the issue persists, please send us a link to the page where you are getting this 404 error and we will be glad to further investigate your case.
Regards,
Patricia
Hey Myra,
Thank you for reaching out to us!
I’m very sorry about this issue you are experiencing, let me help you to solve it!
To get started, can you please share your system info with us so we can further investigate your case?
Thanks!
Patricia
Hi Marc,
One more thing:
Regarding your second question, I’m afraid there’s no way to create recurring events without creating individual pages for each one of them.
Please let me know if you need anything else and I’ll be happy to assist!
Best Regards,
Patricia
Hey Marc,
Thank you for reaching out to us!
To achieve what you want and change the default start and end times please add the following snippet (without the PHP opening tag) in the end of your theme’s functions.php file:
https://gist.github.com/nefeline/aceabe1f914a0583340396d25c0b2308
I hope this helps! Let me know if you need anything else and I’ll be happy to assist!
Regards,
Patricia
Hi Marcy,
This is just a quick follow up to let you know that we have now two internal bug reports opened to solve the following issues:
– If you select events from the first page and change to second page, the selection is lost. (This issue will be fixed in our next maintenance release).
– If you select a sequence of events (i.e. Click on first event and while holding the Shift key, select the last event you want), the number of selected rows corresponds to the first and last clicked events in the sequence, not all the events in the interval. This issue doesn’t have a date to be fixed yet, but I’m setting this ticket as pending fix so you will be contacted as soon as it is solved.
Let me know if you need anything else in the mean time and I’ll be happy to assist!
Best regards,
Patricia
Hi B Saffel,
Yes I understand that this is not ideal indeed. I’ll take a look at our plugin core files and check what we can do to achieve what you want, or at least point you to the right direction!
We will contact you as soon as we have further information!
Please let me know if you need anything else in the mean time.
Regards,
Patricia
Hi Marcy,
I believe this is a bug, I’ve escalated this issue to one of our developers.
We will contact you as soon as we have further information on this!
Let me know if you need anything else in the mean time.
Regards,
Patricia
Hi Alyson,
You are welcome!
Let us know if you need anything else and have a great day 🙂
Cheers,
Patricia
Hi Steve!
Can you please specify what is the issue you are experiencing while implementing these template overrides? Are you getting any PHP errors?
The widgets are working as expected as I can see from here.
Thanks,
Patricia
Hi Cheryl!
This is just a quick follow up to let you know that we are still reviewing your last request. I’ll return to you as soon as I have further information on this!
Regarding your first request, I’ve just found this article in our knowledgebase that might help you to make the event website URL a linked button.
I hope this helps! Let me know if you need anything else in the mean time.
Regards,
Patricia
Hi Retief!
You can customize your email with a template override as well. Please access your site via FTP and copy the following file:
wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Email.php
Paste it into:
wp-content/themes/[your-theme]/tribe-events/tickets/email.php
Open the file you just copied to your theme’s directory and modify lines you want.
As a reference, you should take a look at our themer’s guide here > https://theeventscalendar.com/knowledgebase/themers-guide/
I hope his helps! Let me know if you need anything else and I’ll be happy to assist!
Regards,
Patricia
