Forum Replies Created
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AuthorPosts
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Patricia
MemberHey Bernd,
Thank you for reaching out to us!
I’m so sorry to hear that you are having problems with your calendar. Let me help you to solve this!
To get started, could you please temporarily change your theme no another one like Twenty Seventeen and let me know if the problem is solved after that? It’s possible that a theme conflict is causing the problem.
Thanks,
Patricia
Patricia
MemberHey Joakim,
Thank you for reaching out to us!
To completely remove the Geolocation notice, please add the following snippet in a custom plugin or in your theme’s functions.php file:
add_action( 'admin_notices', 'ph_remove_geoloc_notice', 1 ); function ph_remove_geoloc_notice() { if ( ! class_exists( 'Tribe__Events__Pro__Geo_Loc' ) ) { return false; } $geoloc = Tribe__Events__Pro__Geo_Loc::instance(); remove_action( 'admin_notices', array( $geoloc, 'show_offer_to_fix_notice' ) ); }I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
Patricia
MemberHey Ed,
Thank you for reaching out to us!
To achieve what you want you have to replace ‘Upcoming Events’ with ‘Upcoming %s’.
We are unfortunately unable to provide support through our Pre-Sales forum channel so if you have any other questions, please head over to The Events Calendar WordPress.org support forums for assistance and answers.
If you have a PRO license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.
Best regards,
Patricia
February 15, 2018 at 10:58 am in reply to: Not able to add Categories, Tags, Venue and Organizer #1454538Patricia
MemberHi there,
Thank you for reaching out to us!
To get started, could you please access your Dashboard, head over to Events > Settings > Community and make sure that the “Users cannot create new Venues” and “Users cannot create new Organizers” options are Disabled?
Thanks!
Patricia
Patricia
MemberHey Dan,
Thank you for reaching out to us!
I’m really sorry to hear about this. Our developers are investigating the issue and you will be contacted as soon as a solution is available.
Thank you for your patience and understanding and if you have any other questions in the meantime, please let me know!
Best Regards,
Patricia
February 15, 2018 at 10:07 am in reply to: Feb 15/18 update has removed recurring or single day events from month view #1454486Patricia
MemberHi guys,
Thank you for reaching out to us!
I’m really sorry to hear about this issue. I’ve looked into your problem and it seems to be a bug. You’re the first to report this, so thank you!
Our developers are investigating the issue and you will be contacted as soon as a solution is available.
Thank you for your patience and understanding and if you have any other questions in the meantime, please let me know!
Best Regards,
Patricia
Patricia
MemberHey Christopher,
Thank you for reaching out to us!
To achieve what you want you basically have to create an event and create a ticket for this event in the same edit page. You will find more info about how to create and manage your tickets in the following links:
https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/You will also find more information about WooCommerce-Specific Ticket Settings in the following article:
I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
Patricia
MemberHey John,
Thank you for reaching out to us! You can modify the number of upcoming events the iCal feed should export by adding the following function to a custom plugin or to your theme’s functions.php file:
add_filter( 'tribe_ical_feed_posts_per_page', 'custom_number_of_events_in_feed' );function custom_number_of_events_in_feed( $count ) {
$count = 10;
return $count;
}Answering your second question: the location is added in the iCal export file, but not the title of the venue. You can look for filters to modify the iCal feed and add the venue name + organizers in:
the-events-calendar/src/Tribe/iCal.php
I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
Patricia
MemberHi Ricky,
I’m glad to hear that it worked 🙂 I see that Jaime is already helping you with that other thread, let me know if you have any other questions in the mean time!
Thanks,
Patricia
February 14, 2018 at 3:50 pm in reply to: Is there a SQL command to delete previous events? #1453617Patricia
MemberHey Mike,
Thank you for reaching out to us!
You can use the following query to achieve what you want and move all events before a specific Event End Date to trash:
https://gist.github.com/nefeline/f9c21a69fbfcc77068797be72f4a233b
In your case you can replace line 11:
AND t2.meta_value <= DATE_SUB( CURDATE(), INTERVAL 2 MONTH )with:
AND t2.meta_value <= Date('2018-02-01')to move all events that finished before Feb 1st to trash.
To permanently delete your past events you can use the following query (and modify line 11 as well):
https://gist.github.com/nefeline/86e5a52401b22dc6ab6129ad869ce892
Please backup your database before running any of these queries.
I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
Patricia
MemberHey Ricky,
Thank you for reaching out to us! Are you using WooCommerce to sell your tickets? If you are, you can use a template override to achieve what you want. If you are using a different eCommerce platform, you can use JavaScript to alter the input quantities. More info in the following article:
https://theeventscalendar.com/knowledgebase/handling-ticket-quantities/
I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
Patricia
MemberHi Wahler,
Actually, I just noticed that you posted your question in the pre-sales forum. So if you have any other questions, please head over to The Events Calendar WordPress.org support forums for assistance and answers.
If you have a PRO license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.
Have a good day!
Best regards,
Patricia
Patricia
MemberHey Wahler,
Thank you for reaching out to us!
You can hide the number of available tickets and the “Unlimited available” text by adding the following code in your theme’s style.css file:
.tribe-events-tickets .tribe-tickets-remaining { display: none !important; }I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
February 14, 2018 at 10:26 am in reply to: Widget shortcode to display more event list information? #1453221Patricia
MemberHey David,
Thank you for reaching out to us! Yes, it is possible to achieve what you want by using the following calendar shortcode:
[tribe_events view=”list”]
You will find more info about our calendar shortcodes in the following link:
https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/
I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
Patricia
MemberHey Russell,
Thank you for reaching out to us!
You don’t have to necessarily buy a license for Event Aggregator (EA) to achieve what you want: by default, the free version of EA will allow you to import information from CSV files. You will find more information in the following link:
I hope this helps! If you have any other questions please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia
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