Nico

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Viewing 15 posts - 1,201 through 1,215 (of 6,506 total)
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  • in reply to: System not accepting CSV files for security reasons #1229166
    Nico
    Member

    Hi there Alyssa,

    Thanks for getting in touch with us and sorry to hear about this. I’m mostly sure this is caused by a WordPress bug introduced in version 4.7.1 (read more about it here). For now this plugin should make it right β†’ Disable Real MIME Check.

    Please let me know about it,
    Best,
    Nico

    in reply to: Using Event Tickets for Live Webinar #1229160
    Nico
    Member

    Hi there Deb,

    Thanks for reaching out and for your interest in our products πŸ™‚

    Stocked to hear about the good experience you have with our calendar! Let’s see if Event Tickets Plus can help as well!

    We are looking into doing live webinars and using woo commerce to process the orders. We will also be doing registrations on our site as well as payments.

    Sounds good! You can use ‘attendee’ meta feature to ask for additional attendees information β†’ Collecting attendee information

    The webinar is a course that will be broken down into 5 sessions. we were considering using create 5 products or courses and one bundle.

    The workflow will be slightly different as each ticket created for an event creates an associated WooCommerce product. So for example you’ll create a new event with a particular date, ie: Pizza Webinar @ 2/15 10:00. Then you’ll add the necessary tickets to this event, ie: ‘Stardard Webinar’, ‘Premium Webinar’, etc. Do you follow how this works?

    Someone would click on the bundle course and then purchase it and they would then purchase the five classes.

    For this case, things are not so straight forward. You can sell a ‘gift card’ or coupon for a special price. Then the user will use this to book the courses they need. Makes sense?

    We want to be able to have multiple people register at the purchase time and give discounts for the second and third person.

    Coupons and discounts are managed by WooCommerce, please refer to their docs to see if this is possible. For attendees registration please review answer #1.

    We want to capture each persons name before checkout.

    Answer #1 as well!

    We want to list the recurring bundle courses, but also find a way to list the individual ones so that that the can click and purchase the bundle.

    Please review answer #2 for the workflow of Event Tickets Plus. One thing to note here is that recurring events don’t support tickets (for now).

    One last thig: while we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

    Please let me know if the above helps or if you still have any doubts,
    Best,
    Nico

    in reply to: Move Ticket Section to top #1229148
    Nico
    Member

    Hi there,

    Thanks for getting in touch about this!

    You’ll find the instructions to do this in the following article β†’ Moving the Eventbrite Tickets box

    Give that code a try and let me know if it works for you,
    Have a great weekend,
    Nico

    in reply to: Events List Widget: List-date not showing entirely #1229039
    Nico
    Member

    This reply is private.

    Nico
    Member

    This reply is private.

    in reply to: Featured Events – Styling #1228999
    Nico
    Member

    Thanks for following up Tony!

    No need to paste the CSS in the customizer, there’s actually an option for this β†’ https://cloudup.com/cjxCQmZsHRR

    If that doesn’t work then maybe the theme is preventing this change in some way. Then just leave the option as ‘default’ in customizer and try to adjust the snippet to:

    .type-tribe_events.tribe-event-featured {
    background-color: #0ea0d7 !important;
    }

    Does that work? In case it’s not working, Can you please link me to a place where I can see this in action?

    Thanks,
    Nico

    in reply to: My RSVPs for This Event List #1228997
    Nico
    Member

    Hey,

    Thanks for the patience while I reviewed this! I dived into the code but if definitively not easy to achieve what you are looking for in a simple way. But this js snippets will help expanding the edit meta fields by default. Just paste them in your theme’s (or child theme’s) functions.php file:


    /*
    * The Events Calendar snippet
    * Show meta data edit fields by defualt
    */
    function tribe_toggle_attendee_meta() {

    ?>
    <script type="text/javascript" >
    jQuery(document).ready( function ($) {
    if ( $('.attendee-meta.toggle').length ) {
    $('.attendee-meta.toggle').toggleClass( 'on' ).siblings( '.attendee-meta-row' ).show();
    }
    });
    </script>
    <?php
    }
    add_action('wp_footer', 'tribe_toggle_attendee_meta');

    Hope that helps,
    Best,
    Nico

    in reply to: Newbie need to understand how to use iCal #1228906
    Nico
    Member

    You are welcome Martin!

    what If I don’t want a WordPress site but only the single aggregated iCal feed?

    Well, that’s not possible at the time unfortunately πŸ™

    If our products is not what you need, please let me know and I can process a refund for your purchase.

    Best,
    Nico

    in reply to: Venue address not showing properly #1228903
    Nico
    Member

    Stoked to hear Dirk πŸ™‚

    You can add this to the snippet to hide the comma:

    .tribe-events-address .tribe-delimiter {
    display:none;
    }

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Adding additional event time information #1228532
    Nico
    Member

    Hi there Stuart,

    Thanks for getting in touch with us on this! I can help you here πŸ™‚

    Basically there’s no easy way of doing this, and the support we can provide for custom development is fairly low. That said I can point you in the right direction here πŸ™‚

    First of all you’ll need to add a custom field (it can be a default WordPress custom field, a PRO additional field or any other type of field) to store the information. Once that’s done you’ll need to show the extra information alongside the default one. To show the schedule of an event (in various place if not all) the calendar relies on this function: tribe_events_event_schedule_details. Hopefully the output of the function is filterable via ‘tribe_events_event_schedule_details_inner’ (and ‘tribe_events_event_schedule_details’ as well), this basically gives you the possibility of altering the function output.

    Please let me know if this helps,
    Best,
    Nico

    in reply to: Add PDF-docs with info about the seminar #1228517
    Nico
    Member

    Hi there Arjan,

    Thanks for getting in touch with us and for you interest in our products πŸ™‚

    What you are asking for is achievable with some custom code. You’ll need to check if the user has tickets for the event in which you’d show the download link for the file. The file can be attached by using ACF plugin image field. Although we cannot help much with custom development in our premium forums but this seems like an easy lift and if you have troubles coding it we would be able to help.

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

    Nico
    Member

    Hi there Rodrigo,

    Thanks for getting in touch with us! I can help you here πŸ™‚

    Not sure what the code you are using looks like (send it if further help is needed), but I guess you can use tribe_get_start_date to get the formatted date. Checkout the functions docs here β†’ https://theeventscalendar.com/function/tribe_get_start_date/

    The code will look like:

    echo tribe_get_start_date( $event_id, false );

    Please let me know if that works for you,
    Best,
    Nico

    in reply to: Event Categories as Post Categories #1228497
    Nico
    Member

    Hi there Michael,

    Thanks for getting in touch with us! I can help you here πŸ™‚

    You can enable ‘default’ categories for Event by adding the following snippet in your theme’s (or child theme’s) functions.php file:

    https://gist.github.com/niconerd/4445c5e205ef1de3690f6094159e9f88

    Please let me know if this works for you,
    Best,
    Nico

    in reply to: 404 Error at the breadcrumbs section #1228483
    Nico
    Member

    Hi there Christian,

    Thanks for getting in touch with us! I can help you here πŸ™‚

    First of all, Can you please follow the steps described in our Testing for conflicts guide? Once, in default conditions please re-save parmalinks (‘WP-Admin > Settings > Permalinks > Save Changes’). This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Also, was this working correctly and then out of a sudden it stopped working? Have you changed the calendar slug? You can see that in ‘WP-Admin > Events > Settings > General > Events URL slug’.

    Please let me know about it,
    Best,
    Nico

    in reply to: date from csv #1228465
    Nico
    Member

    Hi Cristiano,

    Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum πŸ™

    We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

    Just to give you a quick tip, it’s probably the date format being wrong. Check out the sample data in this article β†’ CSV file examples for importing

    I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

    Best,
    Nico

Viewing 15 posts - 1,201 through 1,215 (of 6,506 total)